AIBU to think I shouldn't have to give an email address to get a receipt?

Claire's have never offered a receipt by email to me. They ask if you want to give your address and subscribe for 10% off next purchase, or something similar.
If they don't gather enough email addresses monthly, they miss kpi target.

I had to buy an emergency umbrella in Accessorize today. Ahead of me, a poor woman was badgered into joining their rewards programme (she didn't), then for her email address for a receipt, then to rate their service from 1 to 10.

When it was my turn, I just said, "please don't ask and I don't need a receipt".

I feel so sorry for the shop staff. It's not retail any more, it's just data-mining.

This all the way! I refuse e-receipts in store but if I do ever have to get something from NL, I’m directing the cashier to read their own privacy policy, I might even load the web page up on my phone if they need their memory jogged 🤣

I am always terribly apologetic and say work won’t let me use my email for personal matters despite being self employed with two perfectly good email options.

I just can’t be bothered unsubscribing afterwards.

Always given a paper copy.

I’d say “DD is a minor and it’s not acceptable to ask her for personal details. You can provide a receipt so please do or provide a refund immediately for the item you’ve just rang through”.

The paper will always suddenly appear!

I like the stores that ask if you want a receipt (also and b and m here) and I always decline because it’s not stuff I intend to or may want to return)

I would have asked what their solution was as I needed proof of purchase and didn't have an email.

It's for the to find a solution not you to give an email.

Claire's have never offered a receipt by email to me

Phew. I don't have to go in Claire's any more. That's a bit of a relief!

Unfortunately for retail staff, who ask if you'd like an email receipt, are impacted on their commission as gathering email address is marked in their KPI report.
My niece works for clres accessories and email addresses are part of the target.

On a tangent, but if you buy something in curry’s such as a laptop for your sole trader or self employment, don’t say yes when they ask if it’s a business purchase. If you do, you’ve just lost your automatic consumer rights which apply only to domestic purchases, I.e. right to return within 28 days, rights to return faulty goods etc. The consumer rights don’t apply to business purchases! You have to go back to relying on contract law which is a higher burden of proof and costly as you have to involve courts etc. I’ve had this with curry’s, as have some of my business clients. Their counter staff are trained to ask the question if it looks like it could be a business purchase just so they can avoid consumer rights!

Also don’t use a business debit/credit card as that also flags it up as a business purchase! And don’t say you need a receipt for your tax return if they try to fob you off without a paper receipt or give them a business email address for an e-receipt! Give them no reason to press the “business” button on the till!

They want to bombard your DD with emails about their products. I won't buy online from any shop that wants my date of birth either. It's none of their business.

It’s not though it’s the principal. They pretend they’ve gone paperless for environmental reasons when in fact it’s so they can get your email address and sell your data. It’s the pretending they can’t give you a paper one so you’re forced to surrender your data that annoys me. It’s so dishonest. Why not just say do you want a paper or virtual receipt?

Good lord it's just an email address

They absolutely can give you a paper receipt. My teenage daughter shops there and the only email address she has is her school email. She's not giving that out!

It was a while ago, but last time I was in there, their signage actually said, in very small letters at the bottom "If you need a paper receipt, please let us know and we can provide this", or words to that effect. I had to point this out to the lady behind the till who was having a right huff when I wouldn't give my email.

It's not because they want to be paperless, it's because they want the email address which they can sell.

I had to give my phone number for a receipt for a 10p paper bag in Zara when I collected my order from store. It did really annoy me.

Yes this is me in Dunelm too. The huffs and tuts I get 😆

WhatsApp head office and then take it with you next time.

New Look here absolutely refuse to do paper, I have had the argument with them and they won't shift.

Because nobody has held them to account. Regulating bodies don't know shops are pulling this crap without consumers informing them.

I set up a spam email address specifically for this sort of thing. (Actually I set up two, a clean one and one along the lines of "useless-shop-cunt at domain dot com" with the latter reserved for particularly unpleasant or unhelpful staff.)

I like the idea PP had of setting up a unique address for every single transaction, so as to see which retailer sells your details!

They do say things like 'this till is paperless, is that OK?' Or try other ways to get you to provide an email (a lot of it is so that you can then be added to their mailing list and get bombarded with emails from them) BUT if you say no, I'd like a paper copy please, they can and will, despite saying otherwise to begin with. 😊

Lots of shops now say 'do you need a receipt', it always makes me think if I had to return something or if there was another issue, how would I prove I've just paid for the items in my bag?

I say no and I haven’t got an email address. Total Bullshit of course but it makes me feel stubborn when this shit happens.

You are entitled to a receipt and I’m sure there is a trading standards etc thing we can throw at them in these situations.

It's a pain isn't it?!

Dunelm are the worst near me for this. They'll ask for an email address for the receipt, and I just say, "A paper one is fine thank you" and then stand there with an expectant look on my face.

If this is a breach of GDPR policy, why has New Look not been penalised? I did not consent to their sales-boosting emails