AIBU to think I shouldn't have to give an email address to get a receipt?

You have two options:

1. have a junk email address for this sort of thing.

2. say "no thank you, I'll have a paper one today please" (I've never been met with resistance when saying this).

New Look have done this since around 2010. Good thing they're all closing eh 🤣

Is trying to build a customer profile for free.

If you use a store issued card with your personal data you expect to be paid with points which have economic value as in you spend X and Y is a a voucher or discount or other perk.

Thats a "their problem" not a buyers problem. Change of mind is not covered under the laws its an add-on contract perk.

If selling to the genral public the seller can not discriminate by setting terms which prevent some class of people from buying if the class of people fall within the Equality Act 2010.

Refusing to believe someone in public when the say the bought a branded or not product for cash and want to return it can be slander.

Yes, you could just ask for a paper receipt. Can't see any reason why they would decline.

Why your car rego. That's weird. They do here for accommodation services. Not for normal shopping though.

Because most businesses require a receipt to prove the time and place you bought product from. Especially if you just changed your mind and their is nothing wrong with it. With credit card payment their is a paper trail. Not so with cash.

Halfords ask for your email so that they can send you the receipt. I declined to give my email and they printed me a receipt out. They also asked for my car’s registration, again I declined

If I’m asked for my email now in any shop I’m ready for it and tell the cashier that I don’t have an email. It totally stumps them

It does say earlier in this thread about where it says on New Look website that you can still have the paper receipt

New Look's website clearly states that they DO still provide paper receipts on request. It's in their digital privacy notice (direct link won't post as it's long, but google 'new look paper receipt'.)
Might be useful to have the privacy notice ready on one's phone to show in store to assistants who claim otherwise.

Why difficult?
its a contract that both parties need to be free to enter into.

No business needs an email address of the customer to keep their records. Once they have till data they have a record of the sale.

You could give them the data get your email and then demand that your data be removed from the system. If the only reason to collect and process was to deliver a proof of purchase then they have no reason to keep the data anymore. The staff at the till will not have the access nor authority to do that.
So the data policy has to be complex.

The OP could put in a data request for the shops till video (or for the whole shop) which is an expensive thing but the OPs right.

If the company offer a change of mind return it benefits them to establish when they sold the goods by having a proof of purchase but it has to be fair and open to everyone.

Its age and disability and faith discrimination to insist only selling goods to someone who can use tec.

At rhe moment its cheaper for the shop to run a paper backup or get staff to hand write proof than risk a court challange.

That’s a great idea

I thought you were just objecting to this as she was only 11. If it's the whole concept then just refuse altogether. They can still keep their own record of the sale for accounting purposes surely. If you need to return product maybe difficult though especially if you paid cash.

I just say pleasantly "I'd prefer a paper receipt please" and I have never been challenged on that, they just print one off.

Why?
its excessive data collection if the business is collecting one off data points and storing it in a data center.

Same in Mountain Warehouse.

If you were with daughter could you not just give them your email address?

I also hate this and tend to say I’ll have a paper receipt, so far it’s not been declined. I have a very complicated name/email address so when I have given it in the past I’ve had to repeat it two or three times, I’m also not keen on a queue full of people knowing my email address (obviously not that they’d care!) but I don’t know, kind of feels like giving your phone number out!

The law should be clear. They should be made to offer both options and the question should be asked in those terms too. And people should know they have this right. In the US, they have the right to a paper receipt, in Italy, all retailers are obliged to give a paper receipt. Seems like the UK is lagging behind on this basic consumer right.

@purpleme12 They do very good deals and keep the children busy with the 3 for 3 offer.

That’s no excuse for the sighing, eye rolling and general attitude when you ask for paper instead! They’ve asked which is what they have to do. After that they should respect customers wishes!

I hate this. Make sure you complain to their head office - the more people that do the less they will insist on this stupid practice. Why should an individual shout out their email address - how about confidentiality!!. I complained to their main customer email and they said the customer should have the choice!!! I say this every time a shop assistant tries to get me to have an emailed receipt. River island are also awful for this!!!

1/1/ 2000
Legal adult and easy to remember and if you are buying "granny stuff" or "trendy teen" for your digital self.

If enough people use the same data point it kills the big data analysis which geo-social pigon holes the customer

Never mind the giving out your email in front of a que of people. Never liked that part either

Oh yes I'm sure they do
Sorry thought you meant for email receipt
Personally I think Claire's is the best reward points system out there. I'm often getting a free £5 to spend there and I don't really spend loads to get it. There's nowhere else I get that much rewards back so it's well worth it