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AIBU?

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Original poster

How do you book appointments at your GP surgery?

33 replies

doreeen · 20/04/2025 14:55

Just moved, previous surgery had started doing a bit of online booking for certain things and had an app.

New surgery is just ‘phone up the surgery at 8am’ 😭 then wait in a massive queue and hope you get an appointment. All are done by 8.30. If you don’t then try again at 8am the next day. Too bad if that’s the time you’re driving to work or doing a school run.

Surely in modern times there must be a better way? :/

OP posts:
RealityContinuesToRuinMyLife · 20/04/2025 15:02

Phone ours, I’ve never not been able to get an appointment, I do have to either constantly redial or phone using both our mobiles though.

SummerIce · 20/04/2025 15:02

I fill out an online form and they contact me within a day to either offer me an appointment that or the following day if it’s urgent, or a couple weeks later if it’s routine.

My mum’s surgery still expects everyone to call at either 8am for morning appointments or 2pm for afternoon appointments. My mum never manages to get one when she needs it so I do it for her but pressing redial repeatedly from around 2 minutes before the lines open which usually gets me within the first 10 callers.

ilovesooty · 20/04/2025 15:00

I went into the surgery last time
Usually I phone. It isn't that hard to get through.

Fizbosshoes · 20/04/2025 14:59

That's the way our GP surgery does it, @doreeen it's awful, it's virtually impossible to get an appointment.On more than one occassion we've gone to a walk in clinic at the nearest hospital (which has a gp) or minor injuries instead (both 20-25 min drive and potentially hours wait v GP 10 min walk away and an appointment time)
I've no idea what the people who do get connected at 8.10, are doing different to what I doConfused

MistressoftheDarkSide · 20/04/2025 14:57

With difficulty.

SatanicAngel · 20/04/2025 14:57

You need a letter from god just get a phone call from a GP at my surgery. I haven't set foot in the place since before covid. If I've needed a GP I've either got it online or had a virtual appointment though the medical insurance provided by my employer.

ByQuaintAzureWasp · 20/04/2025 14:56

Phone bit can't get through so I just arrive at 8 am.

Original poster
doreeen · 20/04/2025 14:55

Sorry all are GONE by 8.30 not done

OP posts: