Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To not want to go back to the garage?

88 replies

Roififfufu · 18/04/2025 12:11

I’m feeling really shaken today. Yesterday I came home from a holiday four hours away. I drove on the motorway for the first 100 miles, and then thankfully turned off ten miles early to have lunch in the countryside. I then made the decision to come home via country roads instead of rejoining the motorway.

Five minutes after leaving lunch, going 60mph on an A road, the car suddenly swerved into oncoming traffic and I couldn’t get it under control. There was a lorry coming towards me but thankfully, somehow, whether through his actions or mine, we didn’t collide and I finally slowed the car and parked and rang breakdown. I looked at the wheels and one was completely bent out of shape.

When they arrived they took the covers off the wheels and it revealed that two of the four bolts were entirely out, one was very loose and just holding the wheel on, and the fourth had snapped under the pressure of being the only one properly connected, and when it snapped it caused the swerving. I can’t stop thinking about if the car had swerved ten seconds later into the lorry, or if I hadn’t decided to turn off the motorway early.

The tyre of that wheel was changed by the garage as part of the car’s MOT two weeks ago.

Anyway, people are telling me to take it back and that the garage should be providing a new wheel (the metal had contorted under the strain and I drove home with the spare wheel on). I know the garage has taken on a 19ish man who they seem to be training up, and he was the one who told me which tyre had been changed so I assume he did the work. But 1. I think the garage will be arsey and try and deny responsibility and 2. I really don’t trust this garage any more.

The breakdown mechanic said I should tell them so they can get more training. Should I bother taking it back to them? I still feel really shaken by it all.

OP posts:
Lovelysummerdays · 18/04/2025 12:33

HaggardyOldSkin · 18/04/2025 12:23

I’ve never checked the bolts in 30 years of driving. I had no idea. I’ve had various tyres changed in that time at different garages and different cars. How have I never heard this before?

I bought a new tyre recently and it was printed on bottom of receipt. Check wheel nuts after 100 miles. I was told it used to be a big safety check by a mechanic in years gone by but normally nuts are put on using a tool there days so extra tight but better safe than sorry and to always check , he told me to bring it back after 50 miles. Tyre place will check for free if they put them on.

Roififfufu · 18/04/2025 12:28

LibbysBodiceButtons · 18/04/2025 12:25

Yes definitely tell the garage in case it's due to the trainee needing more training and checking. Go elsewhere in future. It sounds really frightening.

It was absolutely terrifying. I honestly don’t think I’ll ever drive on a motorway again.

OP posts:
Roififfufu · 18/04/2025 12:28

HaggardyOldSkin · 18/04/2025 12:23

I’ve never checked the bolts in 30 years of driving. I had no idea. I’ve had various tyres changed in that time at different garages and different cars. How have I never heard this before?

I don’t know, but the RAC mechanic didn’t say anything about it needing to have been checked. He said that they hadn’t been tightened properly.

OP posts:
LibbysBodiceButtons · 18/04/2025 12:25

Roififfufu · 18/04/2025 12:22

Yeah, this is what the breakdown mechanic said. I might tell the garage, but take the car to a different garage to actually get the repair done.

Yes definitely tell the garage in case it's due to the trainee needing more training and checking. Go elsewhere in future. It sounds really frightening.

HaggardyOldSkin · 18/04/2025 12:23

I’ve never checked the bolts in 30 years of driving. I had no idea. I’ve had various tyres changed in that time at different garages and different cars. How have I never heard this before?

Roififfufu · 18/04/2025 12:22

Northerngirl821 · 18/04/2025 12:20

Of course tell the garage! What if the trainee isn’t tightening the nuts right and nobody has realised? If nobody tells him then he’ll just keep doing it wrong and somebody could get killed.

Yeah, this is what the breakdown mechanic said. I might tell the garage, but take the car to a different garage to actually get the repair done.

OP posts:
OneFineDay13 · 18/04/2025 12:22

AmIHumanOrAmIAYeti · 18/04/2025 12:15

You’re meant to check the bolts yourself 50-100 miles after having a tyre changed.

Never heard of this either. Will have to check mine

Roififfufu · 18/04/2025 12:21

AmIHumanOrAmIAYeti · 18/04/2025 12:18

You’re meant to carry out regular safety checks on the car yourself as well.

by the fact you needed a tyre change during an MOT I’m going to assume you don’t bother.

they will have something that absolves them from responsibility.

Okay, well thanks for that irrelevant comment.

OP posts:
Northerngirl821 · 18/04/2025 12:20

Of course tell the garage! What if the trainee isn’t tightening the nuts right and nobody has realised? If nobody tells him then he’ll just keep doing it wrong and somebody could get killed.

AmIHumanOrAmIAYeti · 18/04/2025 12:18

You’re meant to carry out regular safety checks on the car yourself as well.

by the fact you needed a tyre change during an MOT I’m going to assume you don’t bother.

they will have something that absolves them from responsibility.

Roififfufu · 18/04/2025 12:17

Lovelysummerdays · 18/04/2025 12:15

Every time I get a wheel changed you are supposed to go back after after so many miles to get the bolts tightened. I’ve been told between 50-100 by different places. It’s often printed on the invoice/ receipt. Didn’t they say?

No, they didn’t. They changed two this year and two last year and never said. Nor did the breakdown mechanic.

OP posts:
AmIHumanOrAmIAYeti · 18/04/2025 12:15

You’re meant to check the bolts yourself 50-100 miles after having a tyre changed.

Lovelysummerdays · 18/04/2025 12:15

Every time I get a wheel changed you are supposed to go back after after so many miles to get the bolts tightened. I’ve been told between 50-100 by different places. It’s often printed on the invoice/ receipt. Didn’t they say?