Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To tell you how schools changed within 15-10 years

267 replies

HerNeighbourTotoro · 17/04/2025 09:50

I have been a teacher (on off, contracts and lots of supply) for almost 15 years now with some other work in between. If you have a child going through the system now and no older kids, you would not know how different things were even a few years ago.
15 years ago I did my PGCE in a fantastic school, I sadly missed out on the job they had at the end of that year and moved to a different location.

The staffroom was vibrant, lots of people always working, talking, exchanging ideas, they had a core team of teachers who were in charge of teaching and learning and each specialised in a different area, and were happy to pop in and observe or be observed. So many things were just amazing. They were also able to offer both more academic and vocational subjets.The department I worked in was wonderfuly resourced and they had a budget to buy into a few subscriptions offering students additional learning opportunities, they did trips, clubs, there were cross curricular days where departments collaborated to do projects. A dream place to work.

Over the years I worked in a few different schools and each year I have been noticing a change for worse, especially if I had a break from teaching/supply.

As it happens, last year we moved back closer to town with my PGCE school and an opportunity to do supply came up. No one I remember works there anymore, which was a shame, but what was really striking to me is how many things got lost in between. The staff rotation is however huge, and some departments have failed to recruit teachers for the vacancies and have either long term or daily supply to cover for the shortage (bear in mind when I applied, there were 50 applications for the job I ended up not getting and it was a norm to have over 30 applications in most schools in the area, and a lot more for shortage subject).

My subject lost a technician who was vital and it massively increased the workload. The department is half the size (as are many others). The classes are much bigger and some have 33-34 students. They run far fewer trips because a) the cost for the school to book suply is too big b) the workload increased so much that there is little time to organise these c) they lost office staff who used to help with the admin and now the team is smaller and can't help anymore.

The Language department used to have 3 language assistants (one for each language hey offered)- they now only offer one language and have no language assistants. The amount of subjects the school offers is much smaller and there apparently have been talks of closing down their 6th form.

All of the TAs are now mostly inexperienced agency staff that come and go and the SEN team is probably half of what it used to be as well. I have not seen a TA in any of my classes so far despite quite a few students desperately needing support.
The staffroom looks like a graveyard. Most people spend their lunches in their classrooms, eating as they prepare/mark. Forget about things like replacing damaged textbooks or other resources, so many people have to bring in their own pens and glues they buy in bulk because there is no budget.

I won't even mention the behaviour, 'teaching' a class of 30 or 30+ instead of 26 feels more like controlling chaos. There used to be a behaviour team supporting teachers, but now this is also gone because the school could not afford keeping 3-4 support staff on the team.

I genuinely feel sorry for children who are getting such different experience compared to before, with a small choice of subjects, supervised by supply teachers (I won't say taught) in the absence of teachers the school didn't manage to recruit, with few resources and few extracurricural opportunities.

For the record, the school is in a relatively well of area, I can tell you I have seen much worse elsewhere. But it is such a shame to see what was once a thriving school community in such a sorry state. All as the government is saying how supposedly schools are getting so much more money than at any given point in the past.

OP posts:
Thread gallery
5
noblegiraffe · 18/04/2025 12:09

The good thing about PowerPoints is that they can be clicked through by someone who is neither experienced nor qualified.

TempsPerdu · 18/04/2025 12:07

Stegochops · 18/04/2025 11:55

Just checked with my 7yo and they have PowerPoints already at that age. I would have been very bored 🥱

DD’s school started with this in Year 1. I volunteer in Year 5 and most lessons consist of the (very experienced, very frustrated) teacher clicking through a 35-slide PowerPoint. The kids are bored senseless but apparently (according to SLT) it is ‘best practice’.

Stegochops · 18/04/2025 11:55

Just checked with my 7yo and they have PowerPoints already at that age. I would have been very bored 🥱

Philandbill · 18/04/2025 11:39

Redlocks30 · 18/04/2025 10:32

It's the wilful ignorance by anyone in 'charge' (government/DfE/Ofsted) about how bad it is and the insistence of carrying on as normal with a focus being on 'rigour' and 'attendance'.

The budget is so poor that staffing and resources are stripped to the bone. Classes are huge with growing numbers of very high need pupils in. Expectations are that all needs can be met if teachers 'just' adapt what they are doing, which was possibly fine when it meant-flexible groupings, using a visual table, adding movement breaks and chunking instructions. When it means classes with 5 pupils with ADHD, 4 with ASD, 2 in nappies, one needing hoisting for the toilet, one needing movicol morning and afternoon, one with diabetes needing carbs to be weighed and blood glucose to be monitored throughout the day, but there is only one teacher in there, it's very different.

It's not like the government will say, 'we know this is a massive ask-just keep everyone safe and do your very best with the curriculum', it's

Why haven't you changed your displays?
Your assessment is due in-haven't you done it yet?
We are doing learning walks-why have t you finished X ?
We have been doing book scrutinies-why aren't you prepared?
The IEPs should be updated termly-why is your paperwork behind?
You have a lesson observation on Thursday.
There is training to be done-we can't release you so that needs to be done in your
We are due an Oftsed-your subjects this year are history, phonics and maths-you need to have your folder with data, evidence, children's views and progress in place and will be expected to do interviews, observations and learning walks with the inspectors in at least 2 of these, so be prepared. The Senco is leaving so we want you do that as well-you'll get every other assembly free to do all the paperwork. Beware that Ofsted will have an 'Inclusion' grading now, so that's pretty high profile-sorry, there's no money in the budget to pay you any extra.
We have had parental complains that your children in nappies aren't being changed regularly enough-can you do it more often and make sure they aren't sore? You forgot to give medication on Thursday as well. Other parents are complaining that their children are being ignored and you haven't changed their books this week or heard any of them read -can you please remember our school pledge? We'll be coming to do more learning walks to check that you are doing all this.
You're Upper pay scale now, can you price to us that you are going Alice and beyond for your salary? Otherwise, I'm afraid we will have to look at capability proceedings which will be weekly meetings and observations to assess how you are improving...

There is one teacher in that room being expected to do more and more with less and less. The results still have to be good but nothing ever gets dropped. What happens is, that teacher will break and nobody wants to replace them.

The press make out that teachers are just lazy and part time and when there is talk about Ofsted, there are loud voices saying, 'teachers just want no accountability and of course inspections should be vigorous' but the way things are going, there won't be anyone left to inspect.

So many teachers I know are on anti-depressants, anti-anxiety pills or off sick.

Something desperately needs to change.

This. It's brutal for both children and teachers.

Conkerjar · 18/04/2025 11:27

@Redlocks30 I used to work in kids' respite in my former life and I used to wonder how TF schools managed to meet all the personal care and medical needs of pupils, as well as actually provide education, when it had us flat out at the home. I visited a school of a kid I keyworked, joined her in the pool. The support staff were incredibly fast at changing etc, they had to be - they weren't rough in any way but the sheer speed of it all had my head spinning. I can easily see how that would become wearing very fast. This was around 2009. I wonder how things have changed since.

Conkerjar · 18/04/2025 11:23

I also really like saying 'dicking about' @noblegiraffe

Conkerjar · 18/04/2025 11:21

noblegiraffe · 17/04/2025 12:49

CAMHS provision has collapsed within the last decade, there are children out there who desperately need professional help who are on long waiting lists or who don't even meet the criteria to get on the waiting list.

Schools are trying desperately to pick up the slack but we are NOT mental health professionals.

This is absolutely true. Schools' roles are being added to and expanded upon, similar to the way hospitals are having trouble getting people out of beds because the social care that used to be there to assist with the transition back to home doesn't exist in the same capacity any more. The amount of time schools are expected to keep kids has increased too. My child has been HE since the pandemic, he starts secondary soon and as much as I love the school we've bagged a place at, I'm bracing myself again for more trouble. When he started primary I was so optimistic that it was going to be brilliant for him and we were hugely let down. They actually told me not to bother seeking an autism diagnosis for him because there wouldn't be any additional support for him, they'd just do what they were already doing anyway. All the awareness in the world is useless if nothing can be done to address it.

noblegiraffe · 18/04/2025 11:05

SomethingInnocuousForNow · 18/04/2025 09:23

I'm surprised that stricter behaviour policy is actually effective - is this because children with entrenched behaviour problems are excluded or has the stricter policy actually caused behaviour modification for the better?

Both.

Maybe I should qualify it with 'behaviour in my lessons is better than it was under the old policy'. Behaviour is pretty appalling in some other lessons, for various reasons.

Behaviour in my lessons was worst when we had a restorative behaviour policy that effectively meant that if a kid was dicking about in your lesson, you couldn't get rid of them from your lesson. The sanction for poor behaviour was a restorative conversation that massively increased teacher workload with zero impact on behaviour. Low level disruption was a huge issue and just getting the kids to shut up and listen was a constant battle.

Now we have a behaviour policy where I can kick a kid out of my lesson for dicking about pretty rapidly and they will mostly actually leave because they will be excluded if they don't. I actually only use it very rarely, but because it's there and I do use it and kids know that, there is far, far less dicking about and I can actually crack on and teach.

Sone parents though think this behaviour policy is just terrible, far too strict, like they prefer kids to be allowed to dick about in lessons.

Hoppinggreen · 18/04/2025 10:52

And yet those of us who go private supposedly do it to "avoid the Riff Raff"

Sherrystrull · 18/04/2025 10:49

Redlocks30 · 18/04/2025 10:32

It's the wilful ignorance by anyone in 'charge' (government/DfE/Ofsted) about how bad it is and the insistence of carrying on as normal with a focus being on 'rigour' and 'attendance'.

The budget is so poor that staffing and resources are stripped to the bone. Classes are huge with growing numbers of very high need pupils in. Expectations are that all needs can be met if teachers 'just' adapt what they are doing, which was possibly fine when it meant-flexible groupings, using a visual table, adding movement breaks and chunking instructions. When it means classes with 5 pupils with ADHD, 4 with ASD, 2 in nappies, one needing hoisting for the toilet, one needing movicol morning and afternoon, one with diabetes needing carbs to be weighed and blood glucose to be monitored throughout the day, but there is only one teacher in there, it's very different.

It's not like the government will say, 'we know this is a massive ask-just keep everyone safe and do your very best with the curriculum', it's

Why haven't you changed your displays?
Your assessment is due in-haven't you done it yet?
We are doing learning walks-why have t you finished X ?
We have been doing book scrutinies-why aren't you prepared?
The IEPs should be updated termly-why is your paperwork behind?
You have a lesson observation on Thursday.
There is training to be done-we can't release you so that needs to be done in your
We are due an Oftsed-your subjects this year are history, phonics and maths-you need to have your folder with data, evidence, children's views and progress in place and will be expected to do interviews, observations and learning walks with the inspectors in at least 2 of these, so be prepared. The Senco is leaving so we want you do that as well-you'll get every other assembly free to do all the paperwork. Beware that Ofsted will have an 'Inclusion' grading now, so that's pretty high profile-sorry, there's no money in the budget to pay you any extra.
We have had parental complains that your children in nappies aren't being changed regularly enough-can you do it more often and make sure they aren't sore? You forgot to give medication on Thursday as well. Other parents are complaining that their children are being ignored and you haven't changed their books this week or heard any of them read -can you please remember our school pledge? We'll be coming to do more learning walks to check that you are doing all this.
You're Upper pay scale now, can you price to us that you are going Alice and beyond for your salary? Otherwise, I'm afraid we will have to look at capability proceedings which will be weekly meetings and observations to assess how you are improving...

There is one teacher in that room being expected to do more and more with less and less. The results still have to be good but nothing ever gets dropped. What happens is, that teacher will break and nobody wants to replace them.

The press make out that teachers are just lazy and part time and when there is talk about Ofsted, there are loud voices saying, 'teachers just want no accountability and of course inspections should be vigorous' but the way things are going, there won't be anyone left to inspect.

So many teachers I know are on anti-depressants, anti-anxiety pills or off sick.

Something desperately needs to change.

Great post. Spot on.

TempsPerdu · 18/04/2025 10:44

changethe · 17/04/2025 19:10

The thing is, even the schools around us that have good academic results (we are in quite a prosperous area) don’t really seem to be very inspiring places to me (and I grew up in the state sector). Too many kids in too small a space, too many behavioural issues, and too many previously-special school SEN kids necessarily requiring a lot of teacher attention. Yes lots of children still get good exam results (lots with tutors here) but that doesn’t mean a lot to me - I want my children to have inspiring, stimulating discussion, role models in their peers and teachers, time to just think and have their minds changed, etc. The system seems to fail SEN kids and fail the able children too, where it feels like a race to the middle (which I understand is a rise for low performing children but is a shame for those capable of more but who are forgotten because resources are spent elsewhere). It just feels like a celebration of mediocrity for many children and that’s not something we should be striving for.

You have very much described our catchment academy secondary (which we are moving to dodge), except ours sounds even more utilitarian and punitive. There is next to no music or sport; you wouldn’t know the art room was used for art (stark white walls, no work on display); trips offered only for those children who have achieved 100% attendance; shiny but cramped new building with insufficient outside space (staggered break times; a ‘no running’ rule) etc. Parents make schools choices here based on whether they can ‘cope’ with the school’s regime, not whether they’ll actively enjoy it.

And DD’s historically lovely, warm, creative primary is heading the same way - focus on uniformity and Death By PowerPoint lessons in the core subjects, and creative subjects all but gone. We have found this to be an issue in almost all local schools in our outer London suburb, so are moving out of London in an area that has smaller, slightly more ‘old-fashioned’ schools that have slightly poorer SATs results on paper, but still focus on the whole child and offer at least some kind of creative and outdoor learning (Forest School etc).

Redlocks30 · 18/04/2025 10:38

I didn't even go into pupil wellbeing. I have never seen the stress levels present in our children the way they are now-anxiety, self harm, school refusing, even in KS1. The testing and high pressure and expectations is having a huge impact.

Yet, the focus is on attendance-'if we get children into school, things will be better' but when school is the problem, this is not a solution. If adults have this sort of level of stress, the GP would probably sign them off-that isn't a possibility-it's just a meeting about how we can get their attendance back to 100%.

Throwing money at mental health practitioners in school (which is mainly ex teachers working at a much lower pay after a year of training) really isn't the great fix they think either! That's a bolt-on sticking plaster which won't help when the problem is school itself.

Redlocks30 · 18/04/2025 10:32

It's the wilful ignorance by anyone in 'charge' (government/DfE/Ofsted) about how bad it is and the insistence of carrying on as normal with a focus being on 'rigour' and 'attendance'.

The budget is so poor that staffing and resources are stripped to the bone. Classes are huge with growing numbers of very high need pupils in. Expectations are that all needs can be met if teachers 'just' adapt what they are doing, which was possibly fine when it meant-flexible groupings, using a visual table, adding movement breaks and chunking instructions. When it means classes with 5 pupils with ADHD, 4 with ASD, 2 in nappies, one needing hoisting for the toilet, one needing movicol morning and afternoon, one with diabetes needing carbs to be weighed and blood glucose to be monitored throughout the day, but there is only one teacher in there, it's very different.

It's not like the government will say, 'we know this is a massive ask-just keep everyone safe and do your very best with the curriculum', it's

Why haven't you changed your displays?
Your assessment is due in-haven't you done it yet?
We are doing learning walks-why have t you finished X ?
We have been doing book scrutinies-why aren't you prepared?
The IEPs should be updated termly-why is your paperwork behind?
You have a lesson observation on Thursday.
There is training to be done-we can't release you so that needs to be done in your
We are due an Oftsed-your subjects this year are history, phonics and maths-you need to have your folder with data, evidence, children's views and progress in place and will be expected to do interviews, observations and learning walks with the inspectors in at least 2 of these, so be prepared. The Senco is leaving so we want you do that as well-you'll get every other assembly free to do all the paperwork. Beware that Ofsted will have an 'Inclusion' grading now, so that's pretty high profile-sorry, there's no money in the budget to pay you any extra.
We have had parental complains that your children in nappies aren't being changed regularly enough-can you do it more often and make sure they aren't sore? You forgot to give medication on Thursday as well. Other parents are complaining that their children are being ignored and you haven't changed their books this week or heard any of them read -can you please remember our school pledge? We'll be coming to do more learning walks to check that you are doing all this.
You're Upper pay scale now, can you price to us that you are going Alice and beyond for your salary? Otherwise, I'm afraid we will have to look at capability proceedings which will be weekly meetings and observations to assess how you are improving...

There is one teacher in that room being expected to do more and more with less and less. The results still have to be good but nothing ever gets dropped. What happens is, that teacher will break and nobody wants to replace them.

The press make out that teachers are just lazy and part time and when there is talk about Ofsted, there are loud voices saying, 'teachers just want no accountability and of course inspections should be vigorous' but the way things are going, there won't be anyone left to inspect.

So many teachers I know are on anti-depressants, anti-anxiety pills or off sick.

Something desperately needs to change.

TempsPerdu · 18/04/2025 10:32

changethe · 17/04/2025 16:22

And still - 80% of this discussion focused on SEND! What about your average non-SEN kids? I genuinely want to know if these schools are good places for those kids.

I feel the same way - discussions always (understandably) end up being dominated by SEND issues, but as the parent of a very academic daughter I’m looking for something a bit more holistic.

I second what @Neemiesays about single sex schools; we are moving area to access a good one for DD, and everything I’ve seen as a primary teacher, volunteer and governor over the past 15 years leads me to believe that most girls do better in a single-sex environment. Even our local co-ed academy now teaches boys and girls separately for the core subjects as they’ve realised this improves outcomes.

On a wider level, I agree with several posters that we are looking at a full-scale societal crisis in the future, with issues stemming from unmet special needs happening alongside the neglect of our more able (and even in some cases averagely attaining) children - I’m seeing this play out in DD’s current primary, where the focus is almost solely on SEND inclusion and getting those who are struggling to hit ‘Expected’ to improve the headline stats for SATs. There is no interest whatsoever in facilitating more able children to fulfil their potential (indeed, the Head is all about ‘equity’, and not challenging higher attainment pupils allows her to pretend that she has ‘narrowed the gap’ attainment-wise) .

Studyunder · 18/04/2025 10:28

Everything you said in your original post describes my department in the NHS 😢

SomethingInnocuousForNow · 18/04/2025 10:21

ByBoldOP · 18/04/2025 10:04

There isn't a perfect solution. Your children have been segregated into a specialist provision you state you wouldn't want them in mainstream..
I assume they get a better education experience and more of their needs met in the specialist provision.
By contrast there is a huge number of SEN kids who can't get a specialist school place and are being failed in mainstream. My own child can not attend mainstream school but there is no alternative option for us so currently they get no education at all. We are told mainstream can meet needs (they can't), meanwhile child gets no education and the gap which was already huge is getting bigger.
A shack with a small group and SEN teacher giving some type of education experience would be huge improvement.

And alongside the education failing we also have the schools and wellbeing act which removes even more rights from families like ours.

I agree wholeheartedly. One of my children was receiving no education for a long time. I appreciate the excellent specialist setting my other child attends so much, we know how lucky we are and I would be frightened if we had no choice but to mainstream my kids.

Special schools meet the needs of disabled children much better, but they are segregation. On an individual level they are almost always a good idea, on a society level I think they are not.

I am so conflicted over it all.

DancingDucks · 18/04/2025 10:19

Education feels almost unrecognisable from 15 years ago. I agree with so much of what has been said already on this thread. Behaviour is a huge issue and parental support is almost non existent with some children and they are letting their kids down so much as they are just not prepared for the real world. Aspirations are all 'I'm going to be an influencer' or a footballer (this is 15/16 year olds talking, not 10 year olds). U fettered access to the internet has given children unrealistic expectations and so much anxiety about just about everything.

I've had parents push me as I get into my car, name me on social media for giving their child a detention for throwing a chair across the room (she was 'provoked' by being asked to sit down and stop talking) and so many other things it's almost unbelievable. I can't do it much longer and I'm out at the end of this year. I loved my job, it was a huge part of my life, but it's unrecognisable from 15 years ago. I will miss 'teaching' hugely, but it's such a small part of the job now.

Hoppinggreen · 18/04/2025 10:16

I am not a Teacher but I am a Governor so have a bit of insight
Behaviour is bad, the bar is pretty low and a lot of kids can't even reach that. Social Media plays a part but so does bad parenting.
The teachers/SLT have to tiptoe around bad behaviour - the verbal gymnastics I saw a Deputy Head employ to avoid saying "lying litle toerag who has the whole year terrified of you" was pretty impressive.
The kids "know their rights" and many of them are not bothered about getting into trouble
Poverty and deprivation, parents struggling with the basics are less able to parent well in general.
Recruitment is an issue
Our school is actually quite well funded for SEN but despite having funds we can't recruit support staff

SomethingFun · 18/04/2025 10:06

Education is a mess. Stressed teachers being covered by supply costs a fortune and the impact is awful for the students. I don’t know why ofsted continues to crack the whip as I can’t see how anything is getting better with the way things are now. There is no way children with complex SEN can be differentiated for adequately in a standard classroom with one supply teacher and 30 other kids.

I agree with a pp, you as a parent have to do as much as you can yourself, even though this is difficult and unfair and expensive.

ByBoldOP · 18/04/2025 10:04

SomethingInnocuousForNow · 18/04/2025 09:14

I actually agree with you that 'inclusion' as it was imagined has failed. My children go to special schools and there is absolutely no way I would ever, ever want them in mainstream unless things radically changed.

BUT, I don't think it is good just to isolate and segregate disabled children on a mainstream campus without trying any inclusive strategies, especially not in a freezing temporary shack. They weren't even allowed in our PSRE lessons, only tutor group. It was really othering.

There isn't a perfect solution. Your children have been segregated into a specialist provision you state you wouldn't want them in mainstream..
I assume they get a better education experience and more of their needs met in the specialist provision.
By contrast there is a huge number of SEN kids who can't get a specialist school place and are being failed in mainstream. My own child can not attend mainstream school but there is no alternative option for us so currently they get no education at all. We are told mainstream can meet needs (they can't), meanwhile child gets no education and the gap which was already huge is getting bigger.
A shack with a small group and SEN teacher giving some type of education experience would be huge improvement.

And alongside the education failing we also have the schools and wellbeing act which removes even more rights from families like ours.

TellReign · 18/04/2025 09:45

Bridgetoo · 17/04/2025 15:41

And yet English schools rank very highly in international league tables. Our reading levels and science/maths attainment are some of the best in the world.

Genuinely interested to know how that can be

Really surprised at this. Please can show the data? I would I like to see how we compare with other countries. Thanks

TRexHamster · 18/04/2025 09:45

It's OK though - pupil numbers are dropping so you can all take the SEN kids from private schools, paid for with a paltry amount of tax that forces them to be put into mainstream education. Who needs to tax billionaires when we can all be poorer?

Winning.

TellReign · 18/04/2025 09:42

lavenderlou · 17/04/2025 15:36

I'm a primary teacher but my DC are in secondary school. The worst thing has been the huge cuts in support staff since a rather dubious report came out under the coalition/Tory government which claimed that having TAs makes barely any difference to children's learning. Academy chains and local authorities leapt on this as a chance to save money. Now we have higher than ever levels of SEND in schools and less support than ever. TAs were also invaluable for pastoral support. Teachers don't always have the opportunity when responsible for 30+ children to take a bit of time with the anxious child who needs a but of reassurance, or the child with ADHD who needs a 5 minute run around.

My own autistic DC has ended up barely able to attend her secondary school due to severe anxiety, which could probably have been managed in the early stages if there were sufficient pastoral staff to support children like her.

Agree re: TA and support with pastoral needs. This was my experience too as to where TA’s are best deployed (outside very complex 1:1 needs that is).

I do agree with the report that TA’s have little impact on T&L and/or outcomes. I never had any TA as a secondary teacher (and never thought they were needed in this capacity (many do not understand/have any knowledge of the curriculum subject in a secondary setting for a start) and why should they? but they are wonderful as 1:1 for high needs and for meeting and supporting pastoral needs as you say.

I also think schools are too utalitarian now and we, as a society, need to decide what we want schools to be and do (with the funding available) as at the min it’s a ‘jack of all trades’ master of none approach and many children including the invisible hard working middles of the road (future tax papers!) who don’t fall into SEN/GAP group kids - are failed massively too.

very sad all round really.

Superhansrantowindsor · 18/04/2025 09:30

Biggest changes I have seen in my 25 year career-
Far more pupils with SEN in a mainstream setting that isn’t suitable. We are just told to ‘make adjustments’
Lack of parental support over homework, uniform and attendance.
Class sizes are bigger and buildings are getting more shabby.

IMO rudeness has got worse but big behaviour issues are probably about the same eg smoking has just been replaced with vaping.

GraveAndQuiet · 18/04/2025 09:28

All the money that should be spent directly on supporting children and supporting teachers is being spent on supporting the academisation- the layers and layers of fat cat salaries, all duplicating effort- all that 'management' and yet, the experience for pupils and teachers is largely shit.