What would you HONESTLY do in this situation?

I don’t need anyone to show me how I feel about my actions when I don’t feel bad ablut what I’ve said at all 😆. It’s not a question of what I WANT to believe - I DO believe that most people who are so adamant that they wouldn’t keep the things would behave very differently if they were in the OP’s situation .

Contact them to organise a return or see what they want you to do, and check I haven't been charged!

Boots randomly sent me 4 packs of three XXL opaque tights after my actual order one time, I rang them and they said I could keep or discard them. No-one in our house would fit them. I advertised them on a local Facebook group, and someone picked them up for a women's refuge.

These goods weren't unsolicited though, were they? The OP had originally ordered them.

Unsolicited goods are where you receive something having previously had no contact with the sender whatsoever.

In this case, as it's the sender's error, it's down to the sender to pay for return of the goods or arrange for their collection., but the recipient can't impose a time limit as is possible with unsolicited goods

I would contact them. They may let you keep them, they may not. I got extra food delivered in my online shop once (part of someone else’s shop I guess). They told me to keep it.

I would contact them. I'm an honest person. 🤷‍♀️

I would contact them and tell them. Because I’m not dishonest.

I’m afraid that I don’t believe the majority of people would send everything back, despite what they say.

@Growlybear83 you don’t want to believe that the majority of people are honest because it then makes you feel like your own actions aren’t really so bad.
You’re wrong.
Next sent me a £10 voucher for sending the stuff back.

Hmm, I’d say something (or I always have when it happened, but obvs it’s not common). It’s happened a few times with me over the years with different companies (but all large businesses) - every time I’ve mentioned it they just let me keep whatever it was (probs too much hassle for them to organise taking it back).

Ikea delivered us two kitchens once. We told them, they could not have given less of a shit so we ebayed the spare one.

If it was a large company I keep quiet and would put the clothes away for a couple of months in case the company realised their mistake. I’m afraid that I don’t believe the majority of people would send everything back, despite what they say. If it was a very small business then I may feel differently and contact them.

Contact them. I’ve just had this happen with an order of clothes for my son. A few days later a second Nike t-shirt turned up. I contacted them to say they’d made a mistake. They have not replied. It’s still in the packaging. If they don’t come back to me within a month I’ll probably keep it. It would be wrong not to tell them though. That’s theft.

Suspect she’s asking to find out what people would really do (as per the title) rather than reading page after page of hysterical drivel from posters who you’d think had stumbled over brinks mat from their drama llama responses

I'd tell them.

I once ordered a coat which didn't arrive - they sent a replacement and both costs turned up

It was the most bizarre exchange ever trying to tell them. They totally didn't believe I now had 2 coats. This went on for ages.

I sent the second coat back got a full refund and the coat.

I tried to be honest! They refused to believe me!

Still got the coat 5 years later. Doing well for free

keep it!

Contact them/return.
They're not yours to keep.

This.

Isn't it time companies were more competent and didnt do this.

This happened to me, I let them know and they let me keep the stuff anyway. 😊

I’d keep it

I picked up a TU clothing order so not £000’s that I had paid for online at the time of ordering.
About 2 weeks later I had an email to say that they were sorry I hadn’t collected them from the collection point and that they had been returned to the warehouse and I had been refunded.
Contacted their customer services, who insisted I couldn’t have picked them up because all parcels were scanned as they were handed over and my order had definitely been returned to central stock. The fact that I was sitting there at home looking at it didn’t seem to matter.
I would send them a msg to let them know but I equally wouldn’t put myself out by having to take them somewhere to return them.

I would never go into a shop with the intention of stealing, but if things land on my doorstep through no fault of my own, I honestly have no problem with that.

This is just not true.

I would return the items myself but it isn't theft and it is the responsibility of the company to arrange collection because they accidentally sent out items for free!

I recently placed an order for 4 items, received all 4 items then a couple of weeks later 1 of the items turned up again unexpected. I contacted the company asking what they would like me to do/how to return it and got a standard reply saying I had ordered it. Thinking they hadn't understood my email, I contacted them again trying to explain it better, but they were adamant that I had ordered it and they hadn't made a mistake. Checked my bank account, they hadn't charged for the extra one so kept it.

I would personally give them them a shout and go from there.