It’s tough times in the hospitality business but am I being unreasonable to think some don’t help themselves?
The last two meals out the same thing happens. Get to the end of the mains and want to order desserts. Wait ages for plates to be collected. Eventually that happens but no offer of dessert menu, no offer to get more drinks.
Have to ask for dessert menu. Decide what we’re having. Then wait. And wait. And wait. Then 25 minutes late decide thats enough waiting and go and buy ice creams from the local shop on the way home, after having to pay the bill at the bar.
Thats £20-30 lost on desserts / coffees.
Neither restaurant was busy and there were plenty of staff on. Yes, I could’ve hunted someone down to order desserts but I’m not sure why I should have to conduct a manhunt to get a sticky toffee pudding.
I should add there are great places who are really on top of the upselling but some are really not maximising their opportunities.
AIBU?