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Charging £48 to change a light bulb?

89 replies

businessflop25 · 03/04/2025 11:04

Car went in for MOT yesterday. Needed headlight bulb changed but other than that it passed. Was charged £48 for labour, £25 for the light bulb and £54 for the MOT.
Took less than 5 mins to change the bulb (I was there when it was changed). AIBU to feel £48 labour is a bit steep for 5 mins work? Don’t think they are supposed to charge labour for the actual MOT? Didn’t quibble at the time as I don’t notice the charge until I got home and he didn’t actually tell me how much it was I just paid stupidly.

OP posts:
businessflop25 · 03/04/2025 13:56

Sweetpeasaremadeforbees · 03/04/2025 13:36

The headlight bulb was not out! It’s been changed as per manufactures guidance as it was too bright!

That's crazy, shouldn't the main dealer have done it as a recall?

(However I am all for bright car lights being replaced with less bright ones, they are a menace on the roads at night.)

They sort of have. But because it’s not an urgent safety recall there is not urgency to have them replaced, nor at the moment is it compulsory.
Mine had to be replaced as six months ago someone drove into my parked car and smashed the passenger side lights. You can no longer get the old bulbs so the new style was put in. They did not replace the one in the opposite side. Now to pass the mot the drivers side one had to be replaced to match the passenger side.

OP posts:
SkiAndTravelTheWorldWithMyDog · 03/04/2025 13:51

This is an old story my Dad told me.

^There was an engineer who had an exceptional gift for fixing all things mechanical. After serving his company loyally for over 30 years, he happily retired. Several years later his company contacted him regarding a seemingly impossible problem they were having with one of their multi-million dollar machines. They had tried everything and everyone else to get the machine fixed, but to no avail. In desperation, they called on the retired engineer who had solved so many of their problems in the past.
The engineer reluctantly took the challenge. He spent a day studying the huge machine. At the end of the day he marked a small “x” in chalk on a particular component of the machine and proudly stated, “This is where your problem is.” The part was replaced and the machine worked perfectly again.
The company received a bill for $50,000 from the engineer for his service. They demanded an itemized accounting of his charges. The engineer responded briefly:
One chalk mark………………….$1
Knowing where to put it……..$49,999
It was paid in full and the engineer retired in peace^

Wonderwhyibother · 03/04/2025 13:44

LikeWhoUsesTypewritersAnyway · 03/04/2025 13:02

Why does my garage charge £7 then? (To change a headlight or side light bulb?) I'll tell you why. Because it takes less than 5 minutes. Charging nearly 50 quid is an utter rip off. As I said, Halfords always charged me £30 to £38, a decade ago.

No need to get angry at me, I was just stating most garages have a minimum charge now. If yours only charges £7 to change a bulb then that's great, wish mine would but I'm fortunate that I can do basic maintenance (thanks dad) so little jobs like that I don't have to go to the garage. It's just what the mechanics have told me when I've gone in for bigger jobs that they've decided to put in a minimum charge. They obviously have their reasons and it's not for me to argue that as they are the ones that are qualified to do the work. If it was easy we'd be doing all the repairs to our own cars 🤷🏼‍♀️ to be fair to the OP though the guy doing the MOT really should have checked with them first on cost before just doing it to pass the MOT, perhaps the OP may have been able to change it themselves only needing to pay for the bulb.

HarryVanderspeigle · 03/04/2025 13:42

I have previously had wipers be the cause of mot failure, but they called before and quoted a reasonable price to change, so i went with it. If they didn't ask you and then charged you that much, I would be upset.

I used to get bulbs done at halfords for a tenner and my car was awkward so it involved lots of unscrews stuff to access. Now I have the horrible led bulbs, so they should last for many years, but eventual changing will cost a fortune.

Sweetpeasaremadeforbees · 03/04/2025 13:36

The headlight bulb was not out! It’s been changed as per manufactures guidance as it was too bright!

That's crazy, shouldn't the main dealer have done it as a recall?

(However I am all for bright car lights being replaced with less bright ones, they are a menace on the roads at night.)

rosemarble · 03/04/2025 13:24

I think it's a conspiracy! Something as important a car light bulbs should be easy to replace.

rosemarble · 03/04/2025 13:23

Your car, almost any brand, comes with an owner's manual. Open it up, find the reference for changing bulbs, wipers, etc and follow that.
Take out the dodgy bulb at a budget/fair-priced spare parts shop. Let the counter-jumper look at the lettering/info on the side (or get it from the owner's manual).
Pay the price. Go out front to the car-park. Insert/install the new bulb. Test light(s).

The more 'modern' cars become the harder and harder it is for a lay person to do small bits of maintenance and repair. Changing the bulb on my Allegro and my old Micra was as easy as pie. Once you start having to remove casing, unscrewing things, trying to reach tiny clips etc I get a bit nervous. Firstly I don't want to break something and secondly I don't want to risk installing a bulb incorrectly and driving round illegally.

FixTheBone · 03/04/2025 13:19

IainTorontoNSW · 03/04/2025 11:16

@businessflop25

Your car, almost any brand, comes with an owner's manual. Open it up, find the reference for changing bulbs, wipers, etc and follow that.

Take out the dodgy bulb at a budget/fair-priced spare parts shop. Let the counter-jumper look at the lettering/info on the side (or get it from the owner's manual).

Pay the price. Go out front to the car-park. Insert/install the new bulb. Test light(s).

Take away the stress of complaining about mechanics/plumbers/dentists paying themselves like millionaires with (what you consider to be) high hourly rates or large fee-for-service charges.

Lots of people come to me for my professional services and feign heart-attacks and apoplexy when I tell them that I start at $AUD77 per hour.

I also do not b1tch when my dentist wants $AUD425 for a moderately complex filling repair ... but I did not go to university for 6 or 7 years, and I do not have a $75000 treatment chair, a dental nurse, a hygienist, a receptionist, etc. It's all relative.

If you can't or won't do minor maintenance to your house or car, you pay the going rate or shop around.

You say that, but my old avensis needed the whole front of the car taking off to do properly - thankfully i have kids with tiny hands.....

HangryBrickShark · 03/04/2025 13:18

Nosleepforthismum · 03/04/2025 11:33

I think the problem is that it is 5 minutes to someone who knows what they are doing. It would take me a good hour to work out how the hell to replace a lightbulb in my car and assuming I even bought the right bulb in the first place. You are paying for experience and convenience.

Also it's incredibly hard with some of the other models, my Dad used to struggle for ages with his Insignia because it was so fiddly.

But what they charged is well out of order.

jambunny · 03/04/2025 13:12

Blimey. Our local garage used to do it for free 😂

rosemarble · 03/04/2025 13:11

Notaflippinclue · 03/04/2025 13:01

Won’t Halfords do it free!

Clearly you have not had a bulb replaced at Halfords!

Shade17 · 03/04/2025 13:03

businessflop25 · 03/04/2025 12:48

No it’s a replacement bulb not a complete unit. My car has led bulbs that are replaceable.

Interesting. What car is it?

LikeWhoUsesTypewritersAnyway · 03/04/2025 13:02

Wonderwhyibother · 03/04/2025 12:17

Doesn't work like that. Every mechanic I've been to has always had a minimum charge which is normally an hours labour, some might only charge for half hour. You will find the £48 is that mechanics minimum charge.

Why does my garage charge £7 then? (To change a headlight or side light bulb?) I'll tell you why. Because it takes less than 5 minutes. Charging nearly 50 quid is an utter rip off. As I said, Halfords always charged me £30 to £38, a decade ago.

Notaflippinclue · 03/04/2025 13:01

Won’t Halfords do it free!

Nameftgigb · 03/04/2025 12:59

IainTorontoNSW · 03/04/2025 11:16

@businessflop25

Your car, almost any brand, comes with an owner's manual. Open it up, find the reference for changing bulbs, wipers, etc and follow that.

Take out the dodgy bulb at a budget/fair-priced spare parts shop. Let the counter-jumper look at the lettering/info on the side (or get it from the owner's manual).

Pay the price. Go out front to the car-park. Insert/install the new bulb. Test light(s).

Take away the stress of complaining about mechanics/plumbers/dentists paying themselves like millionaires with (what you consider to be) high hourly rates or large fee-for-service charges.

Lots of people come to me for my professional services and feign heart-attacks and apoplexy when I tell them that I start at $AUD77 per hour.

I also do not b1tch when my dentist wants $AUD425 for a moderately complex filling repair ... but I did not go to university for 6 or 7 years, and I do not have a $75000 treatment chair, a dental nurse, a hygienist, a receptionist, etc. It's all relative.

If you can't or won't do minor maintenance to your house or car, you pay the going rate or shop around.

She’s happy to pay the going rate. She just wants to know what it was. And if you read the op she wasn’t even aware she’d been charged until after

rosemarble · 03/04/2025 12:58

It is very steep, but if you didn't ask for a run down of costs prior to them doing the work, nor ask about it when presented with the bill the only person you can be annoyed with is yourself.

That said, if you trust the garage then put it down to experience.

rosemarble · 03/04/2025 12:56

businessflop25 · 03/04/2025 12:00

The headlight bulb was not out! It’s been changed as per manufactures guidance as it was too bright!

THANK YOU! I hope more bulbs are changed before we head into next winter.

BillStickersWillBeProsocuted · 03/04/2025 12:54

Edit - Sorry went back and read the OP properly - ignore me!

CRbear · 03/04/2025 12:48

Halfords charged me £27 total- I think it was £17 for the bulb and £10 to fit it! You’ve been had. It is a tricky job in some cars- including mine- you sometimes have to go in behind wheel arch but it’s still a quick job!

businessflop25 · 03/04/2025 12:48

Shade17 · 03/04/2025 12:22

You’re not replacing an LED headlight for £25 though. If a bulb is being changed then it’ll be a traditional halogen bulb which are a standard wattage. When an LED headlight fails you’re generally looking at £1k+ for a new complete headlight unit.

No it’s a replacement bulb not a complete unit. My car has led bulbs that are replaceable.

OP posts:
Doublechins · 03/04/2025 12:47

JustinOtherdad · 03/04/2025 11:24

KwikFit or Halfords?

Halfords fitted my indicator bulb for free at my last MOT

businessflop25 · 03/04/2025 12:46

Whoknows101 · 03/04/2025 12:24

Just FYI Halfords charge £10 to fit a single headlight bulb.

Yes, a garage might chose to impose a minimum labour charge.

However, the reality is that any half-decent independent garage would warn a customer that it was going to cost £48 to change a headlight bulb, and give them the option of doing it elsewhere as a consequence. Unfortunate, many would not, and that should serve as a clear warning they are not to be trusted.

I wouldn’t use Halfords ever. Never had good service from them. This is a small independent garage which I have used for 10 plus years without issue. Indeed he has always been very honest with me and not charged for unnecessary work quoted by other garages.

OP posts:
businessflop25 · 03/04/2025 12:45

IbizaToTheNorfolkBroads · 03/04/2025 12:43

Change the bulb yourself?

It's like any service - you're paying for the time and cost of the service provider to develop those skills, whether that's specialist veterinary surgery on a race horse or changing a car light bulb. If you don't have the skills to do it, you pay someone else, and they set the fee.

I have absolutely no issue paying someone to do the job. Nor have I questioned the mechanic about the charge. I’m perfectly happy to pay the going rate. If the going rate is £48 an hour then that is fine. It is what it is. But I wasn’t sure it wasn’t a bit steep.

OP posts:
businessflop25 · 03/04/2025 12:43

B1indEye · 03/04/2025 12:17

Has the bulb been changed since the previous MOT test and why was only one too bright?

I think you should question the charge but there also seem to be some details missing

It was the bulb fitted by the dealership that has been replaced. Drivers side. The passenger side bulb was changed six months or so ago when someone drove into the front corner of the car and took out the front headlight etc.

OP posts:
IbizaToTheNorfolkBroads · 03/04/2025 12:43

Change the bulb yourself?

It's like any service - you're paying for the time and cost of the service provider to develop those skills, whether that's specialist veterinary surgery on a race horse or changing a car light bulb. If you don't have the skills to do it, you pay someone else, and they set the fee.