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To tell you to block gambling payments on your banking app

32 replies

AgingLikeGazpacho · 31/03/2025 21:55

Unless you're a gambler?

After getting defrauded almost £500 last night through 24 separate payments I've been on the sorry side of online gambling fraud.

I've since found a feature on many banking apps where you can block online gambling transactions if you go onto your Manage Card settings (at least with Santander, Lloyds and Nationwide).

I received no OTPs or communication from the bank as this was happening and have never gambled. I have banked with them for 12 years so should know this doesn't fit my pattern of behaviour. And yet I caught it by chance as it was happening and froze my card. The bank has been about as useful as a chocolate teapot and have made no guarantees I'll get the money back.

I've not lent the card to anyone and not share my details with family members etc . But having worked in payments myself (the irony!) I know that online gambling is one of the easiest ways to launder money as you can redirect it to another bank account.

Sharing this in case it helps anyone else. Of course I'm not being unreasonable.

Feel free to discuss whatever you want below just to get traction and save someone else the stress of what I'm going through

OP posts:
AgingLikeGazpacho · 31/03/2025 22:17

No problem, glad to have helped! It'd be great if the default option for cards was for these payments to be blocked. Or at least raise awareness that there's a feature to do it easily for you!

OP posts:
SlideAway25 · 31/03/2025 22:15

I thought that gambling sites only let you withdraw any winnings to the card you deposited with.
Hope you manage to get some money back though and thanks for the warning

WinWhenTheyreSinging · 31/03/2025 22:15

Useful info, didn’t know this was possible - seems a no-brainer and was easy to do - thank you.

Sunshineandrainbow · 31/03/2025 22:13

Thankyou just done it on Halifax

AgingLikeGazpacho · 31/03/2025 22:09

Thanks!

@EasterIssland it was Santander. I was thoroughly unimpressed with their response!

OP posts:
EasterIssland · 31/03/2025 22:07

Sorry to hear that. Can I ask which bank is this one?
years ago (around 12) I was stolen £800 in orange , uber and Vue I think. I had to report it to the bank and after an investigation they said they could see it wasn’t me as they weren’t companies I normally deal with. Hope you manage to get your money back

Mustardfan · 31/03/2025 22:05

Thanks

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