Feeling very uncomfortable and almost violated after visit today by BT Engineer

I wonder if you can identify this workman from the time he showed up for this particular job? Thus ensuring he is advised not to attend the OP's house again, and hopefully, this incident will not affect his career adversely, for having the misfortune of needing the toilet whilst at work.

Exactly. He's an utter pig. Probably did all this deliberately. Vile.

We had a carpenter round recently to do some work and he asked to use the toilet. It didn't occur to me to care. I certainly wouldn't have expected him to find a public toilet.
It wasn't left in a brilliant state but I just cleaned it. I couldn't get worked up about it.
He needed a shit, he didn't know you had extra toilet paper in the cabinet but had seen it in your bedroom.
No, he shouldn't have been rude and arrogant but he doesn't sound that terrible.

WTF was he doing rifling through the OP's wardrobe though? And why was he in her bedroom. She must absolutely report this.

Good luck getting hold of Openreach: they're well known for being impossible to contact.

I think people are missing the update - there was loo paper in the bathroom. There was more loo paper in the bathroom cabinet. Yet this man decides to go in to her bedroom and get more paper from her wardrobe. And not make any attempt to clean up after himself…

Your being unreasonable. Poor chap probably had a dodgy tummy. Most big companies constantly track engineer staff out in the field so he was probably stressed. Its difficult being in the field at the best of times never mind if you are ill. Also if you are so precious about your carpets I suggest you buy some plastic covering when trades come or at least put down mats. Although we put down a mat to protect our carpet from the baby's sick and dribble! Lighten up.

I know right. What if the OP had told this man he can't use her toilet?

How could he leave the toilet in a clean state if there was no toilet brush? What was the “damage” to the bathroom beyond the dirty toilet?

This bloke had time to spend 20 minutes in the OP's shitter though.

Sort of blows your theory of them being 'pushed for time' out of the water somewhat.

I dread to think how some people cope in the real world.

Honestly, I wonder how some people get through life, reading about total non events like this.

He arrived 36 mins late (not hours). He needed a number 2. He saw spare paper and took it. End of story.

🙄

Fuck off to the local public loo! Not do his rancid runs in MY loo! 😬

I hate tradespeople using my loo but I do think you have overreacted saying you feel violated. He didn't rummage/root through your bedroom/wardrobe. He saw the open wardrobe with toilet paper on show and took it because he couldn't find any in the bathroom.

He may have cleaned up his skid marks if you had a toilet brush.

He should have apologised though. He's either extremely embarrassed or a complete pig.

Wait he went through two rolls of loo roll?! I missed that bit. Jeez.

Service engineers / trades are so worn down, they have time pressures placed on how many jobs they will clear in a day, jobs can take between 20mins to 4/5 hours, they turn up at house which has never been surveyed, internet packages have been sold by salespeople not knowing how it’s going to be installed, what wires already in place, etc, they never know what batshit or nice customers are going to greet them on the day, or whether customers will actually be in for appointed time, making them late for their follow on appts. Cleanliness in some houses is non existent, think hoarders, multiple pets with faeces not cleared up (inside and out) where they are expected to work. They never know what is behind that closed door when they first turn up. You’ve had a bad experience, by all means complain but sometimes working conditions in houses of general public aren’t great, they can be filthy along with rude arsey customers from the outset.

Poor chap 🙄

And it doesn’t take much imagination to work out the “horrendous situation” does it given it involves a toilet and a strange man having a shit!

That is awful OP, definitely worth making a complaint x

Yep this is becoming very clear….

He made a mess and didn’t clean it up. The amount of people defending this makes me think you don’t clean up after yourselves if you make a mess in someone’s loo. Disgusting.

Some of you must live like heathens, you think it's fine to leave shitty skids all over someone's toilet and think op is the one with the problem?

Fuck off 🫠

It’s all very dramatic.

I once had a window cleaner appear in my bedroom when I was in bed!

He'd just got MADLY lost in the house. It's only a small house but is on strange levels so I could sort of understand it.

He looked like he wanted to die, so I accepted his apology and showed him how to get to the back door...

There was loo roll and spare in the bathroom- OP has explained all this. How was OP to know he’d go through the whole lot then rummage around in her bedroom.

What if she’d been in there naked? According to some on here that would probably have been fine too. Then off she goes to clean up all his shit. This site is so weird sometimes.

Worry about/annoyed - that’s hair splitting, I meant the same thing. When you book you are told it’s a rough time estimate, or at least we were when our last engineer came out. He was indeed late and I don’t recall him apologising or testing or phoning ahead, but he was also very kind to me and I was kind to him. Obviously it would be great in an ideal world if they could phone or text ahead but sometimes it’s not possible and I don’t even know what details they give to the engineers.

But lateness aside, this guy behaved like a dick in general.