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AIBU?

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Original poster

To expect reduced restaurant bill

40 replies

TheWatersofMarch · 23/03/2025 04:52

Ate out at a curry house last night. We ordered veggie samosas as starter. I took a mouthful to find mine was lamb. Told staff, they apologised, took away the whole order, cutlery, plates, etc and a few minutes later brought a fresh order. The same thing happened, except we checked before tucking in. This time my daughter’s was lamb. I kept my veggie one, and they brought a whole new order out for my daughter, this time correct. I expected some financial acknowledgement eg for the samosas not to have been on the bill.

OP posts:
RatedDoingMagic · 23/03/2025 06:51

IDontHateRainbows · 23/03/2025 06:42

Tip? The fk would I pay any tip at all after that!

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I find that leaving a derisory small tip communicates the message that service was poor a lot better than no tip. No tip just communicates that you are stingy and rude. A 3% tip gives a precise evaluation of how shoddy the service was.

LivingDeadGirlUK · 23/03/2025 06:43

I wouldn't have tipped OP and prob wouldn't go back.

IDontHateRainbows · 23/03/2025 06:42

RatedDoingMagic · 23/03/2025 05:32

You did eventually get what you ordered but not till much later than you would have if they had got it right furst time, so your meal was significantly delayed. I woukd deal with that myself by halving the tip that I woukd otherwise have added to the bill if the service had been good.

Tip? The fk would I pay any tip at all after that!

Tbrh · 23/03/2025 06:40

Carseathelp · 23/03/2025 06:35

I don’t think it’s a none event. It could have easily have been an allergen they got wrong not a food preference.

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But it wasn't. So that didn't happen. Free Samoa's would be nice, but I wouldn't expect it. The fact it happened twice makes me think something quite serious was going on.

Justkeepingplatesspinning · 23/03/2025 06:39

If I'd been served lamb when I didn't order it, especially a second time, I probably wouldn't have stayed for the rest of the meal.
If they brought one veggie, one lamb, then the second attempt was also the same but they put plates the other way round, I'd be questioning whether they actually cooked new food for you.

Carseathelp · 23/03/2025 06:35

FeministUnderTheCatriarchy · 23/03/2025 05:14

After it happened a second time I probably would have expected the samosas to be taken off the bill.

First time is a non event, second shows something is going wrong in the kitchen.

I don’t think it’s a none event. It could have easily have been an allergen they got wrong not a food preference.

olympicsrock · 23/03/2025 06:33

Yes would have been a nice touch to remove the samosas from the bill.

NameChange100021 · 23/03/2025 05:38

I think it would’ve been a nice touch (and good for general customer service) but I wouldn’t get worked up about it if they didn’t. I’ve had it both ways before. Places that regularly get it wrong I’ve just stopped going to.

RatedDoingMagic · 23/03/2025 05:32

You did eventually get what you ordered but not till much later than you would have if they had got it right furst time, so your meal was significantly delayed. I woukd deal with that myself by halving the tip that I woukd otherwise have added to the bill if the service had been good.

NewYearNewDietAgain · 23/03/2025 05:25

The incorrect items shouldn’t be on the bill. But if you eventually got the correct order and ate that, then yes it should be paid for. When I was waitressing years ago we’d have given an extra side for free, so maybe extra poppadoms/prawn crackers.

mrschocolatte · 23/03/2025 05:21

I think it might have been nice for them to give a free round of drinks or maybe not charge for the starter but they were not unreasonable if they chose not to do that. If you ate the food then you should pay for it. You show your displeasure by not paying a tip or visiting the restaurant again. Maybe leave a review?

pincklop · 23/03/2025 05:20

Suppose if you sue them they have the receipt you paid for it and they can deny anything wrongdoing . If there’s a discount then they might have to explain why. I don’t know, I’d expect a discount but maybe that’s why

RawBloomers · 23/03/2025 05:15

YANBU. That’s atrocious.

FeministUnderTheCatriarchy · 23/03/2025 05:14

After it happened a second time I probably would have expected the samosas to be taken off the bill.

First time is a non event, second shows something is going wrong in the kitchen.

JacquesHarlow · 23/03/2025 04:53

YABU

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