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Original poster

BLOODY Tesco wouldn’t deliver my food shop

115 replies

Thaer · 18/03/2025 14:37

So apparently they now do “think 25” for all deliveries. EVEN for ones with no age restricted products. The young lad who delivered said he couldn’t give me my shopping. I left my bag in DH’s car last night so had no id. Apparently a facetime call with my husband showing my driver’s license wasn’t good enough (I’ve misplaced my passport which is bloody brilliant). I’ll take the compliment as a 32 yo. But how stupid! There was only food in my shop. When he asked I assumed my husband had added on a few beers but no just food. I’m not blaming the delivery boy as he’s just following rules but there is no common sense. I get it if you order cigarettes, alcohol etc. But not veggies and dog food ffs. If I went to the shop and bought the same stuff I would be asked to produce I’d!

RIDICULOUS

OP posts:
Josiezu · 18/03/2025 15:13

Boredlass · 18/03/2025 14:43

“I find it stranger that an adult in the UK only has one form of ID”

I only have my driving license. No interest in a passport

Strange to be so proud of that.

ElbowsUpRising · 18/03/2025 15:12

Work ID won’t count. I remember at the age of 35 being refused alcohol in a weekly shop in Morrisons. I had my NHS midwife ID and tried to appeal to the cashier that you can’t be a midwife at 17yo but she wasn’t having it. I also was doing a £150 shop which again I thought unlikely a 17yo would be doing.

ElbowsUpRising · 18/03/2025 15:10

saveforthat · 18/03/2025 14:40

I think this must have been a mistake? When I had to cancel my order last week because I had to go into hospital, they told me would anyone over 18 be in to take the delivery (unless the change was this week).

So that’s the same as the OP then surely? Tesco say someone has to be 18 or over to accept the delivery….OP couldn’t prove she was over 18yo. I mean why they have this rule if no age restriction products I have no idea.

thankyounextplease · 18/03/2025 15:06

Josiezu · 18/03/2025 14:40

Eh, I don’t think it should be down the the driver to search through an order list for cigarettes, knives, alcohol etc. it’s easier to just say an adult has to receive the delivery.

I find it stranger that an adult in the UK only has one form of ID.

I only have my passport. If I had a driver's licence I could drive to Tesco and wouldn't need an online shop.

No idea what happened to my birth certificate but I'm not paying for another one.

TeaAndTattoos · 18/03/2025 14:48

Josiezu · 18/03/2025 14:40

Eh, I don’t think it should be down the the driver to search through an order list for cigarettes, knives, alcohol etc. it’s easier to just say an adult has to receive the delivery.

I find it stranger that an adult in the UK only has one form of ID.

I only have 1 form of ID my provisional driving licence I have no need for a passport.

APurpleSquirrel · 18/03/2025 14:48

Josiezu · 18/03/2025 14:40

Eh, I don’t think it should be down the the driver to search through an order list for cigarettes, knives, alcohol etc. it’s easier to just say an adult has to receive the delivery.

I find it stranger that an adult in the UK only has one form of ID.

The OP has two forms of ID - drivers license & passport. One was in her husband’s car & the other temporarily miss placed. I only have those two as well. Not everyone has travel cards, work id etc.

OP - sounds utterly ridiculous. I hate ordering shopping; did it twice during COVID & never again!

Original poster
Thaer · 18/03/2025 14:46

BeaAndBen · 18/03/2025 14:44

As long as they can prove they are over 18. The OP had no I’d, so couldn’t.

Ask 25 means that anyone the staff member thinks could b 25 or younger needs to provide proof they are 18 or over. It doesn’t mean they have to be 25.

Show quote history

But it’s pretty bleeding obvious I am older than 18. Common sense has left the room

OP posts:
Original poster
Thaer · 18/03/2025 14:45

anyway fair enough you need if for restricted items NOT groceries

OP posts:
BeaAndBen · 18/03/2025 14:44

saveforthat · 18/03/2025 14:40

I think this must have been a mistake? When I had to cancel my order last week because I had to go into hospital, they told me would anyone over 18 be in to take the delivery (unless the change was this week).

As long as they can prove they are over 18. The OP had no I’d, so couldn’t.

Ask 25 means that anyone the staff member thinks could b 25 or younger needs to provide proof they are 18 or over. It doesn’t mean they have to be 25.

Original poster
Thaer · 18/03/2025 14:43

Josiezu · 18/03/2025 14:40

Eh, I don’t think it should be down the the driver to search through an order list for cigarettes, knives, alcohol etc. it’s easier to just say an adult has to receive the delivery.

I find it stranger that an adult in the UK only has one form of ID.

My drivers license was left in dh’s car and I have misplaced my passport. We moved into our house just before Christmas and I’ve lost track of it. A heads up would have been nice

OP posts:
Boredlass · 18/03/2025 14:43

“I find it stranger that an adult in the UK only has one form of ID”

I only have my driving license. No interest in a passport

Original poster
Thaer · 18/03/2025 14:43

Josiezu · 18/03/2025 14:40

Eh, I don’t think it should be down the the driver to search through an order list for cigarettes, knives, alcohol etc. it’s easier to just say an adult has to receive the delivery.

I find it stranger that an adult in the UK only has one form of ID.

Surely there is some sort of alert that Tesco could put at the top of each order list to alert the driver to any restricted items. Surely that was the case prior. Would not be hard to do at all.

OP posts:
Josiezu · 18/03/2025 14:40

Eh, I don’t think it should be down the the driver to search through an order list for cigarettes, knives, alcohol etc. it’s easier to just say an adult has to receive the delivery.

I find it stranger that an adult in the UK only has one form of ID.

saveforthat · 18/03/2025 14:40

I think this must have been a mistake? When I had to cancel my order last week because I had to go into hospital, they told me would anyone over 18 be in to take the delivery (unless the change was this week).

LikeSeriously · 18/03/2025 14:39

That’s ridiculous.