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BLOODY Tesco wouldn’t deliver my food shop

115 replies

Thaer · 18/03/2025 14:37

So apparently they now do “think 25” for all deliveries. EVEN for ones with no age restricted products. The young lad who delivered said he couldn’t give me my shopping. I left my bag in DH’s car last night so had no id. Apparently a facetime call with my husband showing my driver’s license wasn’t good enough (I’ve misplaced my passport which is bloody brilliant). I’ll take the compliment as a 32 yo. But how stupid! There was only food in my shop. When he asked I assumed my husband had added on a few beers but no just food. I’m not blaming the delivery boy as he’s just following rules but there is no common sense. I get it if you order cigarettes, alcohol etc. But not veggies and dog food ffs. If I went to the shop and bought the same stuff I would be asked to produce I’d!

RIDICULOUS

OP posts:
Barrenfieldoffucks · 18/03/2025 18:10

Josiezu · 18/03/2025 14:40

Eh, I don’t think it should be down the the driver to search through an order list for cigarettes, knives, alcohol etc. it’s easier to just say an adult has to receive the delivery.

I find it stranger that an adult in the UK only has one form of ID.

It wouldn't be rocket science, it would just be flagged on the app they use.

FaithFables · 18/03/2025 18:08

minnienono · 18/03/2025 17:54

@FaithFables you need Id to vote, to do some bank transactions, to get married or divorced, to receive an inheritance, to buy or sell a house … all things I’ve used it for in the last 5 years.

if you don’t have a passport or drivers licence there are other kinds.

as for work id, some does count eg military

You can vote by post. When I got married I only had my birth certificate. My mum only had her birth and marriage certificates when she got divorced.

I do think there should be a free form of recognised photo ID for people though. It's ridiculous that there isn't.

Kissedbyfire1 · 18/03/2025 18:04

RawBloomers · 18/03/2025 17:52

So they won't sell anything to anyone under 18? That is really awful.

I’m not sure tbh. I can’t say I’ve been at a checkout when a young person has been in the same queue.

FuckityFux · 18/03/2025 17:55

Gothamcity · 18/03/2025 15:46

They probably have to ask for Id for every order to protect the driver from having to make an on the spot decision as to whether you appear over 25 or not. That decision could result in huge fines and other issues, and it's not fair for it to land on one person's head when using their own discretion to determine if you're old enough, or if there's restricted items, if you're likely to kick off if thry ask you o prove your age for a restricted product. If it's a blanket policy of "no id, no delivery", then no one is at risk of getting it wrong, and hopefully no one will try and order things they aren't old enough to purchase, if this becomes the norm, as would be pointless even attempting it. As annoying as it is for the customer, and like you said, a heads up when you ordered to say proof of id will be required could have prevented this whole thing.

Don’t be ridiculous. If there’s no restricted items in the delivery there’s ZERO chance of anyone being fined. 🤷🏻‍♀️

What happened to simple common sense? 🤦🏻‍♀️

minnienono · 18/03/2025 17:54

@FaithFables you need Id to vote, to do some bank transactions, to get married or divorced, to receive an inheritance, to buy or sell a house … all things I’ve used it for in the last 5 years.

if you don’t have a passport or drivers licence there are other kinds.

as for work id, some does count eg military

RawBloomers · 18/03/2025 17:52

Kissedbyfire1 · 18/03/2025 17:47

I shop in person. Our local Waitrose until very recently (and I suspect stopped because of the barrage of complaints) asked for ID for every transaction, regardless of whether there were restricted items in the trolley or not and regardless of the age of the customer. Presumably it’s easier to apply the blanket rule than ask cashiers to make individual decisions. However, given the age profile of their customers, I would be amazed if they encountered anyone under 50, never mind 25, and an actual child is a rare sight indeed in there.

So they won't sell anything to anyone under 18? That is really awful.

Kissedbyfire1 · 18/03/2025 17:47

I shop in person. Our local Waitrose until very recently (and I suspect stopped because of the barrage of complaints) asked for ID for every transaction, regardless of whether there were restricted items in the trolley or not and regardless of the age of the customer. Presumably it’s easier to apply the blanket rule than ask cashiers to make individual decisions. However, given the age profile of their customers, I would be amazed if they encountered anyone under 50, never mind 25, and an actual child is a rare sight indeed in there.

Miyagi99 · 18/03/2025 17:47

ilovesooty · 18/03/2025 15:51

What do you do when you go to vote?

I did a postal vote when I didn’t have any ID.

Josiezu · 18/03/2025 17:39

FaithFables · 18/03/2025 17:35

Yes, they can. People can vote by post (I do).

That’s far from “all of those things can be done without photo ID”.

PointsSouth · 18/03/2025 17:38

Josiezu · 18/03/2025 14:40

Eh, I don’t think it should be down the the driver to search through an order list for cigarettes, knives, alcohol etc. it’s easier to just say an adult has to receive the delivery.

I find it stranger that an adult in the UK only has one form of ID.

So, thinking about this, I didn't learn to drive until I was comfortably into my thirties, so until then the only form of ID I had was my passport. I don't think that's very strange.

But, just out of interest, how many forms of ID do you think an adult in the UK should have in order to avoid being strange, and what are they?

SnoopyPajamas · 18/03/2025 17:37

ByEdgyPeer · 18/03/2025 17:13

Normally they just won't give you the restricted item if you can't provide ID, they have to fill out a book with refusal reason.... etc.

The rest of the order is delivered. Either they've changed policy or the driver made a mistake

Fine if there's actually a restricted item. But when it happened to me, there wasn't, and it sounds like it's policy to ask at every delivery now. Which does seem like silly buggery on Tesco's part

FaithFables · 18/03/2025 17:35

Josiezu · 18/03/2025 17:32

All of those things cannot be done without photo ID.

Yes, they can. People can vote by post (I do).

SnoopyPajamas · 18/03/2025 17:34

Thaer · 18/03/2025 14:37

So apparently they now do “think 25” for all deliveries. EVEN for ones with no age restricted products. The young lad who delivered said he couldn’t give me my shopping. I left my bag in DH’s car last night so had no id. Apparently a facetime call with my husband showing my driver’s license wasn’t good enough (I’ve misplaced my passport which is bloody brilliant). I’ll take the compliment as a 32 yo. But how stupid! There was only food in my shop. When he asked I assumed my husband had added on a few beers but no just food. I’m not blaming the delivery boy as he’s just following rules but there is no common sense. I get it if you order cigarettes, alcohol etc. But not veggies and dog food ffs. If I went to the shop and bought the same stuff I would be asked to produce I’d!

RIDICULOUS

Is this a thing now? It happened to me with my last delivery a few weeks ago, actually, and both me and the woman dropping off my stuff were really confused! She was sure I must have ordered alcohol and she'd lost it, and I was wondering if Tesco were carding you to buy a bottle of bleach now.

This explains a lot, but it's frustrating they didn't tell the driver. She must have had the same experience at every stop. For what it's worth, I don't think she thought I looked 25. She seemed more under the impression that she had to ask if the system flagged her to do so

Josiezu · 18/03/2025 17:32

FaithFables · 18/03/2025 17:27

But all those things can be done without photo ID. Not every adult can afford a passport and not every adult qualifies for a driving licence. It doesn't mean they are "opting out of society".

All of those things cannot be done without photo ID.

TheBunnyLover · 18/03/2025 17:30

ElbowsUpRising · 18/03/2025 15:12

Work ID won’t count. I remember at the age of 35 being refused alcohol in a weekly shop in Morrisons. I had my NHS midwife ID and tried to appeal to the cashier that you can’t be a midwife at 17yo but she wasn’t having it. I also was doing a £150 shop which again I thought unlikely a 17yo would be doing.

Yes, common sense needs to come in somewhere, and I mean what's wrong with a 16 year old buying groceries even?

I was asked for ID buying a bottle of fizz once. I was 35-I mean, if I was under 18 wouldn't I be more likely to be buying alcopops or something cheap rather than spending just under £40?

FaithFables · 18/03/2025 17:27

Josiezu · 18/03/2025 17:23

Well as I said, it’s needed for a great many things. It is odd as an adult to opt out of society, not need to change job, access things services on behalf of your kids, accessing certain benefits, rent a home, buy a home, vote etc.
The vast majority of over 18s have at least one form of photo ID. In many age categories it’s as high as 98 & 99%.

But all those things can be done without photo ID. Not every adult can afford a passport and not every adult qualifies for a driving licence. It doesn't mean they are "opting out of society".

Vroomfondleswaistcoat · 18/03/2025 17:26

A birth certificate isn't ID. Any fourteen year old could take their mum's birth certificate to the shop to buy alcohol otherwise. ID has to have a photo on and a birth date, so we can check a) it's you, and b) you're old enough.

I don't know about online deliveries, but I wonder if you have to be over 18 to take delivery in case there are any problems with it. I can see kids accepting a delivery only to have mum arrive home and say 'where's all the dog food? Where's the bread? And this isn't even our order, it's for number 27.'

PrincessHoneysuckle · 18/03/2025 17:25

I've never
Been asked for i.d for alchohol in shopping deliveries. He must have thought you looked particularly young 😄

Josiezu · 18/03/2025 17:23

FaithFables · 18/03/2025 17:20

It's not odd though if you can't drive or afford a passport! Who is paying £88 just so they have photo ID?

Well as I said, it’s needed for a great many things. It is odd as an adult to opt out of society, not need to change job, access things services on behalf of your kids, accessing certain benefits, rent a home, buy a home, vote etc.
The vast majority of over 18s have at least one form of photo ID. In many age categories it’s as high as 98 & 99%.

FaithFables · 18/03/2025 17:20

Josiezu · 18/03/2025 17:18

I just find it a very odd decision from an adult, there are many, many scenarios beyond driving or travel that require photo ID. Bank accounts, voting, changing jobs, nursery funding, selling a home, renting a home. I mean the list goes on.

It's not odd though if you can't drive or afford a passport! Who is paying £88 just so they have photo ID?

Season0fthesticks · 18/03/2025 17:20

Thaer · 18/03/2025 15:35

I’m a 32 yo woman. By no stretch of the imagination do I look anywhere near 17/18

I'm 31 and I have been asked for ID just to purchase a redbull 😂 so you never know

Josiezu · 18/03/2025 17:18

FaithFables · 18/03/2025 17:13

Why? Not everyone drives or goes abroad! I find it strange you can't comprehend a situation where an adult doesn't have photo ID.

I just find it a very odd decision from an adult, there are many, many scenarios beyond driving or travel that require photo ID. Bank accounts, voting, changing jobs, nursery funding, selling a home, renting a home. I mean the list goes on.

Scutterbug · 18/03/2025 17:16

I’d be screwed. I don’t have any photo id!

utterlyfedup2 · 18/03/2025 17:14

jacktheladess · 18/03/2025 16:27

Hang on, so my son and his wife would be unable to get a Tesco delivery because they are both under 25? Or can they prove they are over 18 in which case they can have it??

They may be asked for ID to show they are 18+ before the driver can leave the delivery.

It's 'think 25' not 'be 25'.

ByEdgyPeer · 18/03/2025 17:13

Normally they just won't give you the restricted item if you can't provide ID, they have to fill out a book with refusal reason.... etc.

The rest of the order is delivered. Either they've changed policy or the driver made a mistake