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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To send an employee to a client even though she refuses because of her religion?

640 replies

GelatinousDynamo · 15/03/2025 13:30

I have a new employee in my team, she is a devout Muslim. She's been with us since January and there were no issues so far, she's getting along well with everyone and her performance was fine. I sent her an email on Friday afternoon to say that our client has now (finally) prepared all necessary documents and that she should go there and go over everything with them one day next week. She wrote me back today that she can't do that because only men work in the department and she can't spend the day alone with strange men (because of her religion).

AIBU to insist that she does her job and goes there or would that be religious discrimination? She shares an office with a male colleague and has never complained about it. She's the first devout Muslim I've ever had on my team and I honestly have no experience at all with such issues. She's the only one who has the necessary experience and isn't already scheduled elsewhere.

OP posts:
Bailamosse · 16/03/2025 07:58

CandidHedgehog · 16/03/2025 07:42

You realise there are countries and cultures where it is completely normal to bring family members to the interview? Probably not something to actually laugh about if it happens unless you want a clear tribunal case.

Not the UK thankfully

Regretsmorethanafew · 16/03/2025 07:57

CandidHedgehog · 16/03/2025 07:42

You realise there are countries and cultures where it is completely normal to bring family members to the interview? Probably not something to actually laugh about if it happens unless you want a clear tribunal case.

The UK isn't one of them, and noone is winning a tribunal for that

PurpleFlower1983 · 16/03/2025 07:57

Religion is a protected characteristic. Could someone go with her?

jolies1 · 16/03/2025 07:52

Have you asked her what could work for her?

Discuss that client meetings are a part of the job & you would like to support her. Has she any suggestions how she could manage this aspect of the role? Eg meet clients in your office, meet somewhere neutral like a cafe, take a trusted member of the team with her? Did she understand this would be a part of her day job, how is she feeling about that?

CandidHedgehog · 16/03/2025 07:42

GelatinousDynamo · 15/03/2025 23:22

So, I haven't replied to her and won't until I've spoken to someone who can tell me big No's. I have a meeting with our HR lady first thing Monday, and we will be trying to consult a lawyer the same day. Trying to tread very carefully here.

If need be, I can make the client appointment myself, but of course it will throw our fee calculation (and everything else) completely overboard.

To all those suggesting a chaperone: you've never worked in a professional setting, have you? Taking an aunt to a client appointment? They'd never take her seriously after such a stunt. She's a senior, not some fresh intern. Would you also suggest bringing your mum to a job interview? What a load of bollocks. But thanks for the laugh.

Edited

You realise there are countries and cultures where it is completely normal to bring family members to the interview? Probably not something to actually laugh about if it happens unless you want a clear tribunal case.

Papadonut · 16/03/2025 07:39

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

handsdownthebest · 16/03/2025 07:29

SussexLass87 · 16/03/2025 03:23

What an ignorant post!

WOW. What a bigoted post. Are you Tommy Robinson's PA?

CandidHedgehog · 16/03/2025 07:26

Negroany · 15/03/2025 22:23

Pretty sure reasonable adjustments only applies to disability, not other protected characteristics.

Can you link to the part of the legislation you're referring to?

I’ve linked the guidance from the Equality and Human Rights Commission twice including in the quote tree you are replying to.

The accommodations needed (and those that don’t need to be made because the effect on the business are too great) are discussed at p8.

Cheerfulcharlie · 16/03/2025 07:23

GelatinousDynamo · 15/03/2025 23:22

So, I haven't replied to her and won't until I've spoken to someone who can tell me big No's. I have a meeting with our HR lady first thing Monday, and we will be trying to consult a lawyer the same day. Trying to tread very carefully here.

If need be, I can make the client appointment myself, but of course it will throw our fee calculation (and everything else) completely overboard.

To all those suggesting a chaperone: you've never worked in a professional setting, have you? Taking an aunt to a client appointment? They'd never take her seriously after such a stunt. She's a senior, not some fresh intern. Would you also suggest bringing your mum to a job interview? What a load of bollocks. But thanks for the laugh.

Edited

I have worked in professional consulting where Muslim women have brought chaperones with them to the interview. (They got the job)

ByQuaintAzureWasp · 16/03/2025 07:20

SherlockHomies · 15/03/2025 13:34

You need to look at her JD and contract.

And find out also if this was declared during her interview.

Not relevant in any way

Middlechild3 · 16/03/2025 06:35

This will rear itself over and over and be an ongoing headache for management and other staff who may need to cover. I can't believe I'm saying this, in this instance accommodate her beliefs by going yourself or sending someone else. But then find ways to fail her probation before 6 months. She can't do the job she was hired to do.

Usernamexyz1 · 16/03/2025 04:52

BeDeepKoala · 16/03/2025 03:31

Sorry I cant reply to you without an appointed chaperone present to monitor our interaction because I am literally a 2 year old baby

Adjustment for ‘age’ them!

age is also a protected characteristic. Although mainly used to protect older pp . Came across only one instance of a young person claiming/ using it.

BeDeepKoala · 16/03/2025 03:31

SussexLass87 · 16/03/2025 03:23

What an ignorant post!

Sorry I cant reply to you without an appointed chaperone present to monitor our interaction because I am literally a 2 year old baby

SussexLass87 · 16/03/2025 03:23

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

What an ignorant post!

BeDeepKoala · 16/03/2025 03:16

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

wombat1a · 16/03/2025 03:15

This is exactly a reason why the laws need changing regarding religious discrimination. If you can't do the job you have applied for and been hired for becasue of you religion then you shouldn't be suprised if related by someone else who can.

Jumpingthruhoops · 16/03/2025 02:59

MumChp · 15/03/2025 13:33

I would ask her to get the job don or find another job. Religion isn't an excuse to pick and choose.

Except it is. Pretty sure religion is a protected characteristic and companies need to make 'reasonable adjustments' on that basis.

OldCottageGreenhouse · 16/03/2025 02:30

SherlockHomies · 15/03/2025 13:49

The HR department or the OP's own manager is actually the best bet.

A better bet than an actual employment law barrister? I don’t think so!

Switcher · 15/03/2025 23:43

She's free to get a different job that works with her religious preferences.

Ashshandmaid · 15/03/2025 23:37

Your husband saying you should just fire her makes him sound not very bright. So eh don't listen to him!

GelatinousDynamo · 15/03/2025 23:22

So, I haven't replied to her and won't until I've spoken to someone who can tell me big No's. I have a meeting with our HR lady first thing Monday, and we will be trying to consult a lawyer the same day. Trying to tread very carefully here.

If need be, I can make the client appointment myself, but of course it will throw our fee calculation (and everything else) completely overboard.

To all those suggesting a chaperone: you've never worked in a professional setting, have you? Taking an aunt to a client appointment? They'd never take her seriously after such a stunt. She's a senior, not some fresh intern. Would you also suggest bringing your mum to a job interview? What a load of bollocks. But thanks for the laugh.

OP posts:
coldcallerbaiter · 15/03/2025 23:06

Lovelysausagedogscrumpy · 15/03/2025 19:19

The chaperoning is not because of the threat the man may ‘do something’. It’s a religious requirement of the faith. So your anger would be misplaced and pointless.

That is disingenuous. What is the reason behind the rule, to protect the woman from a man.

Usernamexyz1 · 15/03/2025 22:42

Bleeky · 15/03/2025 17:13

“Chaperone” … I don’t think that employer should take responsibility for providing whatever being a “chaperone” entails. Chaperone must be female, cannot leave employee alone at any time with men. Etc. it’s too risky. Imagine if chaperone went to loo, or fell ill and had to leave.

I suggested earlier, send her an email confirming that SHE turned down the assignment because of the client workplace demographics. In the email, let her know that it’s her decision & in future, it will be her decision.
You can’t provide or find clients to meet her needs alone. No one should be making extra expense of staff to be there for her.

She can put 2+2 together herself regarding “good assignments”. She herself is choosing.

Don’t exclude her, let her self exclude, in writing.

If she complains about not getting good assignments, you can let her know you always give her a choice. She turns them down.

She herself can figure out her career long term.

I purposely NEVER comment on employment law/ on any law on MN, but OP don't do what this poster has said. this would be a clear breach of the law on your part.

I also agree with another poster, such a sensitive matter should not have been brought to mn by op. @GelatinousDynamo

Negroany · 15/03/2025 22:23

Lovelysausagedogscrumpy · 15/03/2025 19:03

Reasonable adjustment applies anywhere where the Equality Act 2010 confers protected characteristics. The reasonable adjustment in cases such as OP’s is to provide a work around to company policy or rule which disproportionately affects employees and could be considered indirect discrimination. This has been said several times now. It applies in all cases, not just disability.

Pretty sure reasonable adjustments only applies to disability, not other protected characteristics.

Can you link to the part of the legislation you're referring to?

Negroany · 15/03/2025 22:04

MikeRafone · 15/03/2025 20:58

are you being particularly rude to make yourself feel superior? I asked a question and you gave fuck all of an answer, then when I ask if you can elaborate you are down right rude calling me dense - asking a question is not being dense.

It's a different poster.

You did post an incredibly stupid suggestion though, that a quick Google would have solved for you.