Boss's ex wife

Agree with PP, don’t answer with your name, no more locking up alone and calls to be recorded. In addition to that speak to ACAS plus a solicitors letter from dickhead boss to ex-wife. I think I’d be looking for another job too as your boss is a complete prick, with no care or concern for his staff. Hope you get a good resolution soon this is beyond unacceptable.

You need to report each incident to the police personally

Your boss is acting quite poorly here, allowing you abuse until it blows over is really not ok! Could you try changing your name for the benefit of answering the phone? I’d keep logging all the calls and go back to the police

I'd ex0ect your boss to put in a phone system that records the calls. It can then be used as evidence that she is harrassing you. He won't though as he doesn't care about your or your welfare- just about getting his own end away.

She said she took her husband in to meet the boss and have the situation explained 'in case' the husband started to think there was something going on - presumably in case he was told that by the ex-wife. The OP has said nothing about not being supported by her husband.

Any spouse would think twice if told by a riled up, cheated-on partner that their spouse was in the middle of a steamy affair. The OP has pre-empted that situation by getting her boss to explain the situation to her husband

Your boss is not addressing this as he should be. Please stop locking up by yourself until this issue is sorted.

Pathetic response from the police, given you know who is making the calls! I would complain about their lack of response

Also solicitor letter to her telling her to stop.

I don't think boss needs to give new gf's name, that will merely cause a transfer of the harassment.

I would do 3 things.

Firstly tell my boss that he needs to pay for a solicitor to send a cease and desist letter to his ex that she is to stop calling and harassing his employees.

Secondly suggest screening all calls so they go to a machine and speak in order to be put through to the relevant person or leave a message to be called back (or if an option just for withheld number ones)

Thirdly stop using my own name when answering the phone - not giving my name or using my middle name or the name I used to wish I had been given as a kid.

my husband suddenly thinks I am sleeping with my boss

So, on top of the complete lack of any duty of care from your useless employer and the harassment from his crackpot ex-wife, you're dealing with this absolute fucking tool as well.

I'm sorry lovely, your husband should be looking out for you and supporting you, not jumping to ridiculous conclusions and making your life even worse x

Agree. I would state this is getting out of hand, it is making for a distressing and unsafe work environment and you need proactive steps taken. Firstly you want a risk assessment done so all your concerns are logged and in writing, this needs done asap.

I would ask for the ability to ensure all calls to and from the premises are recorded and that the recording be made available so every incident can be logged with the police with evidence to support harassment. I would ask him what he is doing to proactively shut it down and ensure you have his response in writing.

I would not visit her house or engage in anyway, I would make all my social media private. Depending on how frequent this is I would state due to the personal nature of this vendetta until the safeguards are put in place you will not be answering the phones.

Ask him to buy call recording equipment.

Additionally, this is why I don't agree with workplaces using real names to deal with the general public. Could you change phone script to 'You're through to x company'? Or perhaps Jenny has left and you're now called Sarah?

If she is stalking your social media, could you change your profile pictures to recent, happy ones with your husband?
Your boss is throwing your safety and well-being under the bus because of a mess he made. Is this someone you want to continue working for? From now on, refuse to lock up alone. He can do it. I would also get the police involved myself. The ex is enraged and rightly so but this is nothing to do with you.
Could you take on a chunk of colleague's work so he could do the phone in the meantime?

Make sure you are logging every detail of every single incident and definitely contact ACAS. This is you boss’s problem to solve and if he doesn’t do that, then he is in breach of his legal duties as an employer. Make sure he knows that you know this and that you will take it further if needs be.

You poor thing, and those poor children.
It's a pity your useless boss and the police can do nothing to stop her.

I'd also go the ACAS route.

What an awkward situation. Can you answer the phone without saying your name? That might be the easiest way to deal with this until it blows over (assuming it does).

I agree with this!

I'd maybe visit her house along with your husband and explain or get him to call her and explain the mix up and for her to stop.

Firstly document it all in email to your boss.

01/03@ 10am - called a slag
02/03 @ 2pm - called a prostitute etc.

Tell him it's for his benefit (really it's your record for you if there's any impact on your job).

Secondly, start using the line "I am terminating the call now due to abuse" and put down the phone

Thirdly, tell him if it doesn't stop you are going to police and do so.

Get a sollicitor to write her a letter, pay, get an invoice and claim it in expenses.
job done.
and yes report to the police if she does it again

Your boss is weak. I can’t believe he’s said ‘just leave it and it'll eventually blow over’.

It won’t blow over (she’s emotionally damaged) and HE needs to get a pair of balls, man up and deal with this.

I’d suggest HE pays for a solicitor letter asking for it to stop with immediate affect.

Make sure you make a log of every single call & what she says. Get a crime number from the police & report it every single time.

I wasn’t the OW (my now DH had been divorced for many years by the time I met him). His EW was extremely abusive and one day turned up on my doorstep screaming abuse (they had been divorced for over 8 years at this point). She had to be removed by the police & was issued a warning. If she does it again she’ll be arrested & charged.

She’s harassing you and it needs to stop. She’s also alienating the children if she’s getting them involved. Absolutely disgusting behaviour.

That is also true.
But the op has rights under employment law that she should also pursue. Her boss has a duty to protect his employees.

Your boss I agree should be taking action, perhaps via a solicitor as suggested. He owes a duty of care towards all of you at work.

One of the simplest solutions while you are sorting out this mess (and your boss should be leading on that with his HR hat rather than being the causer of the issues) is you stop using your name.

"Company name" can I help you?

Or does she scream at anyone who answers?

Clearly, and obviously.

I'd be taking @Mudflaps approach and take her next call and give her the full name of the other woman. I too would also tell the boss (who is an absolute prick) that you are no longer going to be locking up alone and that he will have to do it, and make sure to leave the office before he does, whatever the time. He'll soon have face the problem head-on.