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Original poster

To think I've been ripped off / scammed? Vinted

231 replies

TemuMuggedOff · 03/03/2025 20:06

I was browsing vinted for a (BNWT) handbag to treat myself to for my upcoming birthday.

I came across this one (advertised with these pictures) for £35 and thought it looked lovely. The seller has dozens of positive reviews.

Well, the seller posted it out to me today and after she did she promptly sent me a message afterwards with a bunch of additional photos that weren't visible on the original advert.

It's absolutely shit quality and so flimsy. I would not have bought it with those images on there. The advertised pictures are misleading. She also told me she has sprayed it with antibacterial spray.

I asked why that was necessary and she assured me it doesn't damage the bag as she has sold this same bag 7 times and done the same with all. Apparently it's a spray for bags (?)

Long story short, I've discovered that she's buying them in bulk on Temu for under a tenner and upselling them for over three times the price.

Bags from Temu/Shein arrive smelling of strong chemicals (or fish!) so that's why she's claiming the BS about antibacterial spray.

I don't want a smelly temu bag.

Her profile states no refunds or returns.

Do I have a leg to stand on here and am I being unreasonable to raise a grievance with vinted?

WWYD?

OP posts:
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Original poster
TemuMuggedOff · 03/03/2025 22:06

TY78910 · 03/03/2025 22:03

Vinted is for selling unwanted or your pre-loved items, not for commercial reselling.
(Screenshot attached)

OP she clearly states in her messages that she is reselling bags on behalf of a business which is against their guidelines.

She should be doing this on eBay or Amazon.

Show quote history

Thank you for this! I'll be highlighting all of this when I raise my dispute, very helpful.

She has admitted in our conversation that she has sold the same bag 7 times, then later on goes on to say she's selling for her friends business.

Even If I don't get my refund hopefully that alone will have her booted off the app and stop her doing the same to somebody else.

OP posts:
WGACA · 03/03/2025 22:03

I'm sorry this happened to you. I've also been scammed on Vinted recently with the buyer pretending I sent an empty box of toiletries so that she can keep my items and pocket the money. I'm so annoyed!

TY78910 · 03/03/2025 22:03

Ritzybitzy · 03/03/2025 21:13

It’s literal good business. Sell and make a profit.

Vinted is for selling unwanted or your pre-loved items, not for commercial reselling.
(Screenshot attached)

OP she clearly states in her messages that she is reselling bags on behalf of a business which is against their guidelines.

She should be doing this on eBay or Amazon.

To think I've been ripped off / scammed? Vinted
PeppyLemonPombear · 03/03/2025 22:00

Assuming there were no photos of the actual bag for sale on the listing (just photos from the web), the listing should have been removed for breaking Vinted rules. It's a bug bear of mine and yes I am petty enough to report every listing I come across like this. Vinted always remove in this instance (although conversely haven't removed listings where the incorrect brand has been used).

I suspect the seller knows what she's doing based on her profile. Only using Royal Mail would be a red flag for me.

In your position I think your only option is to raise an issue once the item has been delivered. Take screenshots to show Vinted that the item sent is notably different to the one you received and reference the additonal photos of the actual item sent after the item had already been posted.

Original poster
TemuMuggedOff · 03/03/2025 22:00

Thanks for the tip RE reddit. I have an account and will post there.

I've no idea who the woman in the photo is, is it a celebrity who has passed away? I don't recognise her.

OP posts:
Lolopolo · 03/03/2025 21:58

Has anyone asked her why her profile photo is of a dead woman? That’s gross.

BridgetRandomfuck · 03/03/2025 21:58

There’s a Vinted subreddit as well, you should get some good advice there and can warn others.

Original poster
TemuMuggedOff · 03/03/2025 21:57

Her account isn't a pro account from what I can see, just a normal seller, but she should have definitely registered as pro for what she's doing.

OP posts:
Original poster
TemuMuggedOff · 03/03/2025 21:56

OneWittySquid · 03/03/2025 21:55

You can also post her on vinted Facebook posts to warn other people.

I told her that's exactly what I would be doing if she didn't stop messaging me.

I'm going to do it now. Thank you!

OP posts:
shprinkle · 03/03/2025 21:56

100% refuse the delivery, it’ll be returned to sender and Vinted will refund. It’s much much harder to get a refund as a buyer once you accept delivery.

Original poster
TemuMuggedOff · 03/03/2025 21:56

.

To think I've been ripped off / scammed? Vinted
To think I've been ripped off / scammed? Vinted
OP posts:
OneWittySquid · 03/03/2025 21:55

You can also post her on vinted Facebook posts to warn other people.

ThreeThousand · 03/03/2025 21:55

Screenshot all her messages.

And thank you for a very useful post to remind us to be vigilant. Hope you get your refund.

Gardendiary · 03/03/2025 21:55

Also, my understanding is that if she’s a pro (and it sounds like she is) she can’t refuse refunds.

Original poster
TemuMuggedOff · 03/03/2025 21:54

toomanytocount2025 · 03/03/2025 21:50

Uch what a joke

Just say to her look you'll send it back and for her just to refund you.

She's benn caught out she should hold her hands up now and move on to her next victim because if she gets blocked on Vinted she will just start a new account

That's pretty much what I said to her to begin with, I will send it back for a refund and that'll be the end of it.

She's going batshit now accusing me of harassing her ( despite me asking her three times to stop messaging me )

She's flapping about losing her side hustle no doubt.

OP posts:
Doggymummar · 03/03/2025 21:54

Meanwhile yesterday I posted a genuine vintage designer bag, with certificate of authenticity from the designer and it was disallowed on Vinted. It already has bids on eBay so all is not lost but I don't understand how her ripped off pictures get allowed.

Gardendiary · 03/03/2025 21:53

TemuMuggedOff · 03/03/2025 21:46

She's spamming me with messages now saying I'm harassing her (on the basis that she's receiving messages from other people accusing her of selling dodgy bags - she claims)

Shes also claiming her friend with the non existent shop gets the pictures from Pinterest, so that in itself is admitting to using fake pictures isn't it.

She has seen this thread btw, she sent me screenshots of my post.

I said I was within my rights to ask for advice if I feel I've been ripped off, apparently that constitutes harassment on my part.

Cry me a river, she shouldn’t be trying to rip people off with stock photos if she can’t hack it.

spoodlesee · 03/03/2025 21:53

She has literally used the same picture from Temu. Hasn't even tried to cover her tracks.

report that as you aren't supposed to use other photos in your listings

ThreeThousand · 03/03/2025 21:52

As I understand it, you are NOT allowed to use retailers photos on Vinted. You have to use photos of the actual item you are selling.
If the seller has not done so (and she obviously tries to get round this by sending extra, real photos only AFTER you have purchased!!! the blatant cheeky fuckery!!!) then this is your way to insist on a refund.
Also, she may well say upfront (I wonder how upfront?) about spraying with anti bac spray ( ewwwww) - but she hasn't been upfront about the defect (smelliness) that means spraying is necessary.
Seller should always be honest about defects. Most defects would be visible so a photo would do this , but if the defect is stench, the seller SHOULD have been honest about it.
I thjnk you have every right to ask for a refund. It's not just Buyer Beware. Sellers should follow the Vinted rules.

Lolopolo · 03/03/2025 21:52

She’s removed the listing for the Temu bag now.

Rantypanties · 03/03/2025 21:52

If nothing else report her as selling as a business (so Vinted Pro) seeing as she’s admitted that’s what she’s doing. I don’t think Vinted will take too kindly to that.

you’d have to pay return postage even if you’re in the right so may as well ignore the attempts to deliver and let it be sent back to the sender. She’ll probably leave you negative feedback but hopefully people will see past that if you decide to buy/sell on there in the future.

toomanytocount2025 · 03/03/2025 21:50

Uch what a joke

Just say to her look you'll send it back and for her just to refund you.

She's benn caught out she should hold her hands up now and move on to her next victim because if she gets blocked on Vinted she will just start a new account

Barleysugar86 · 03/03/2025 21:48

TemuMuggedOff · 03/03/2025 20:48

I understand what you're saying, Quinlan.

The brand it's listed as being on the vinted advert is "NA!" which admittedly I hadn't heard of before.

If I'd have known it was coming from Temu I would definitely not have bought it. My friend ordered a bag from Temu (knowingly) and when it turned up it smelt awful, like chemicals and fish, so it went in the bin.

You can get the fish smell on artificial leather goods that have used a low quality oil. I bought a Fossil bag from the Fossil website which looked great but had the same smell. It does go eventually but took a couple of months!

Sidebeforeself · 03/03/2025 21:47

I think you need to say goodbye to your £35

Original poster
TemuMuggedOff · 03/03/2025 21:46

She's spamming me with messages now saying I'm harassing her (on the basis that she's receiving messages from other people accusing her of selling dodgy bags - she claims)

Shes also claiming her friend with the non existent shop gets the pictures from Pinterest, so that in itself is admitting to using fake pictures isn't it.

She has seen this thread btw, she sent me screenshots of my post.

I said I was within my rights to ask for advice if I feel I've been ripped off, apparently that constitutes harassment on my part.

OP posts: