Secretly Recorded by GP

No, OP wanted a recording of her other appointment.

You are pissed off that you have been recorded, but expect the practice manager to break gdpr and send you other people's personal recordings... Okay 👍🏻

Please don't use this terminology.
You should say Images of Child Sexual Abuse.

LINK

Deregistering seems drastic, maybe sleep on that one? Even if you move to another surgery presumably they will record calls too.

Every GP I've ever had records telephone appointments. For their protection and for yours as well as quality control. They don't have to ask permission to record their phone lines, only if they share the recording, as is my understanding.

OP I hope you sleep well, but please do think carefully before deregistering. Perhaps speak again with your MH team? It sounds like you need support and I hope you get it.

Actually this makes no sense.

It's a private consultation between patient and GP. It's a recorded line between reception desk and patient requesting a booking.

It's like when you make a bank transaction online; recorded line until you provide payment details then they take the recorded line off.

The bit where you did not consent, you couldn't you weren't informed. It's very different to a telephone advice line where it states that it's a recorded line.

This is a violation of patient-gp privacy.

It's the reason why surgeries should ensure photographs sent to gp for checking are not of genitals especially children. Because a recorded line is accessible to every person who works there.

There's no medical reason for a person to need the recording. Their notes are a summary of what you said and they said.

You maybe their patient but you are a person first. You have the right to say no to things. For you to say no, you should be informed so you can decline and ask what your options are.

I don't think people are giving the OP a hard time as much as trying to reassure her that recording of telephone calls is normal and not sinister. It applies to all calls and not just the OP.

Even if the surgery haven't advised in their privacy notice that telephone calls are recorded, (although this would be unusual), the information will be stored on secure system, only accessible to authorised people and not shared with anyone outside of the surgery.

OP, unless you have disclosed that you are about to commit a serious crime, or other harmful activity, the recording of your phone call isn't going anywhere. Please do read the privacy notice.

OP, I am going to bed now. I hope you get a good night’s sleep and tomorrow research organisations who have some expertise and insight regarding your experience with the phone call 💐

It might not be on their website, but you will have consented somewhere. My last GPs (tiny village place) had it in the small print of the paper form when registering. My current one - very modern - has it everywhere, even on the screens in the practice.

I'd be absolutely astounded in this day and age if they didn't.

Either way it's much of a muchness and absolutely pointless getting this worked up about.

Ask yourself, what did they want to gain from recording you? And what do you want to gain from complaining about it?

Without being disrespectful I think it might be best to save your energy and move on.

So you ARE planning on suing the gp? On what grounds?

I agree with the poster who has said the OP is getting a hard time on here (sorry can’t just find their name). It’s very easy to give someone a hard time when there is anonymity.

So yay! It's good there's a recording?

Can i just say I know when I callthe GP I know my calls are recorded for training purposes.....etc.
However when the GP has called me, I have never been told that my call is being recorded, so would be surprised if it was. I believed that if a call is recorded you MUST be made aware before it takes place.
Would I be bothered? That would depend on what had been discussed and the situation.

I understand why you’re upset, especially if you feel that you weren’t made aware of the recording. Usually, there’s some sort of automated message at the start of calls to inform you, just like when you call customer service or a bank, so it might be worth checking if that was in place? That said, you are being unreasonable because it’s standard practice for GP surgeries to record calls for training and monitoring, and it’s unlikely there was any bad intent. If you find it too triggering to re-listen to the call, you could ask for an authorised advocate to do so on your behalf. While better communication would have helped, I’m not sure if this is really something to be outraged over, especially as the phone call was intended to help you.

Ive just been reading on Mental Health Foundation website about people in mental health services and discrimination in health care. You could also look at Mind.

lol
everything is recorded these days; be grateful is recorded and they did not make any shit up