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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Is this hourly rate too high?

213 replies

Question285 · 28/02/2025 09:25

I’m looking for a cleaner for a couple of hours weekly. I budgeted £18-20 per hour, but I’ve received a quote of £25 per hour. This is an independent cleaner, albeit with a proper set up. AIBU to think that this is a lot?

I’m in the NW in a reasonably affluent area, but it’s not London. Also, we live in a very normal family home. It’s not a job with an NDA in a mansion.

I’ve checked some local sm groups and it seems that £25 per hour is not unheard of, so I don’t think she was trying to put us off.

I understand overheads, tax etc. come out of that, so she’s not left with £25. But I can’t help thinking that I earn less than that gross in a role that took the better part of a decade to train for. It also comes with a lot more responsibility and less flexibility than a self employed cleaner has.

Is this where things are because of minimum wage increases? I’m not saying they were a bad thing, people should be able to live off their wages. But it seems that middle earners salaries have not kept up if for a low skilled job you can earn as much as a high skilled worker.

OP posts:
Question285 · 28/02/2025 18:23

Catza · 28/02/2025 18:02

That's completely different. We are paid by the state and it would go bankrupt if it payed us what our skills are really worth (my private rates are four times higher, for example).

Not every public sector worker can charge more in the private sector. It doesn’t mean their work is not important or skills are not valuable. And my reply was in relation to the pp’s dig at highly trained people in what they see as shit paid jobs.

OP posts:
Catza · 28/02/2025 18:02

Question285 · 28/02/2025 16:08

No one said anyone is ‘lower’. It doesn’t mean we can’t question things. And these people who ‘trained for their shit paid job for a few years’ are midwives and teachers, just to give two examples. Are you saying their work is not important and they shouldn’t have bothered?

That's completely different. We are paid by the state and it would go bankrupt if it payed us what our skills are really worth (my private rates are four times higher, for example).

LongDarkTeatime · 28/02/2025 17:51

Brokenrecordroundround · 28/02/2025 17:14

You're not making any sense. Let my colleagues know what about how I feel ? You understand that the NHS and other public services don't operate for profit like the private market, surely? It's why any of us that work in them know we won't be paid as highly as we could achieve in the private sector. Why would that mean I don't support pay rises for public sector workers? 🫠 I can support pay rises while knowing I'm still never gonna earn what I do in the private sector - no doctor is striking to be paid £350 per hour are they? It's not gonna happen.
Again you're making up this weird overheads point, literally no one said you are paying £70 for overheads, it was just pointed out to you that the £100 she charges you isn't pure profit. Are you saying a hairdresser should be paid £30 salary, charge only exact overheads as a margin and make no profit?

Who is saying hairdressers are more valuable than specialists? Specialists charge several times over what a hairdresser charges when they work privately, far more than £100ph.

For all the talk of how highly skilled you are you seem to have a really loose grip on basic economics. You also could choose to get a haircut for less than £30 if you so despise to pay anyone more than you get paid. It seems to be lost on you that because you happily pay 100 like her other customers, she charges 100.

Your figure do not relate to the previous posts. You were attempting to argue against the figures Iquotes from my 1st post. Start from the beginning rather than bringing in a completely new scenario.

Brokenrecordroundround · 28/02/2025 17:14

LongDarkTeatime · 28/02/2025 16:50

No hyperbole, just extra info on the dictation you so fiercely disagree with. Only fair to let your colleagues know how you feel about them then. You def won't have supported the picket lines then
Probably also explains why you either think £195k pa is appropriate overheads for a single chair hairdresser, or that hairdressers are more valuable than specialist clinicians. The definition of appearance being more valuable than health.
Viva neo-con capitalism.

Edited

You're not making any sense. Let my colleagues know what about how I feel ? You understand that the NHS and other public services don't operate for profit like the private market, surely? It's why any of us that work in them know we won't be paid as highly as we could achieve in the private sector. Why would that mean I don't support pay rises for public sector workers? 🫠 I can support pay rises while knowing I'm still never gonna earn what I do in the private sector - no doctor is striking to be paid £350 per hour are they? It's not gonna happen.
Again you're making up this weird overheads point, literally no one said you are paying £70 for overheads, it was just pointed out to you that the £100 she charges you isn't pure profit. Are you saying a hairdresser should be paid £30 salary, charge only exact overheads as a margin and make no profit?

Who is saying hairdressers are more valuable than specialists? Specialists charge several times over what a hairdresser charges when they work privately, far more than £100ph.

For all the talk of how highly skilled you are you seem to have a really loose grip on basic economics. You also could choose to get a haircut for less than £30 if you so despise to pay anyone more than you get paid. It seems to be lost on you that because you happily pay 100 like her other customers, she charges 100.

LongDarkTeatime · 28/02/2025 16:50

Brokenrecordroundround · 28/02/2025 15:23

Hyperbolic much? 😂
I work in the NHS and work with many specialists. They and I understand that when we choose to work in the public sector, we don't earn as much as we do in the private sector. No ones wages are what they "deserve" to earn, don't get your knickers in a twist cos a hairdresser knows people will pay £100ph for their services (and you do!)
I'm sure when (if?) you do your private work you charge higher than your NHS rate, no? You don't still charge £30ph out of the goodness of your heart?

No hyperbole, just extra info on the dictation you so fiercely disagree with. Only fair to let your colleagues know how you feel about them then. You def won't have supported the picket lines then
Probably also explains why you either think £195k pa is appropriate overheads for a single chair hairdresser, or that hairdressers are more valuable than specialist clinicians. The definition of appearance being more valuable than health.
Viva neo-con capitalism.

Tarquinthecat · 28/02/2025 16:37

I'm in Sussex and my cleaner charges £12.50 ph, the one before that was £10 and her predecessor £12.50. I have sometimes paid £15 for deep cleaning but never more than that.

Question285 · 28/02/2025 16:08

gamerchick · 28/02/2025 15:48

People don't see that. They just see someone lower than them who is only worth a take home pay of a fiver an hour because they trained for their shit paid job for a few years.

Self employed is self employed. Everyone has bills to pay.

No one said anyone is ‘lower’. It doesn’t mean we can’t question things. And these people who ‘trained for their shit paid job for a few years’ are midwives and teachers, just to give two examples. Are you saying their work is not important and they shouldn’t have bothered?

OP posts:
MyLoyalEagle · 28/02/2025 16:07

I am a cleaner myself, and also live in Surrey.
I still think that a lot, I charge my clients £15/ hours.

gamerchick · 28/02/2025 15:48

Lovelysummerdays · 28/02/2025 15:35

I’d agree it does seem expensive but she could easily be taking home equivalent of min wage after expenses , unchargable time, travel admin etc. Maintaining a car, insurance, cleaning materials, pension , holiday pay , sick pay. It’s really up to you if you think it’s worth it.

People don't see that. They just see someone lower than them who is only worth a take home pay of a fiver an hour because they trained for their shit paid job for a few years.

Self employed is self employed. Everyone has bills to pay.

mewkins · 28/02/2025 15:39

Regardless of the many justifications for that price, it does seem to be at the very top end so I think you could find someone a fair bit cheaper.

Lovelysummerdays · 28/02/2025 15:35

I’d agree it does seem expensive but she could easily be taking home equivalent of min wage after expenses , unchargable time, travel admin etc. Maintaining a car, insurance, cleaning materials, pension , holiday pay , sick pay. It’s really up to you if you think it’s worth it.

MarkingBad · 28/02/2025 15:24

EmeraldShamrock000 · 28/02/2025 14:47

You sink or swim by the value people place in you and your product or service and nothing else.
I understand that, however, they are the same service workers who complain about immigrants charging lower rates. If they charged an affordable rate then they are less likely to lose customers.
Similar to tradesmen.
They're easily undercut and sunk.
There is always going to be financially well off people willing to throw the maximum rate, most people don't.

The reasons why immigrants are cheaper is horrendous. Don't wish their lives on others

Brokenrecordroundround · 28/02/2025 15:23

LongDarkTeatime · 28/02/2025 15:14

If you want to ague then let’s go with you way. So next time you see an NHS specialist, who you’ve waited 1yr+ to see is they’re so rare and and highly trained, and paying off huge student debt, and huge insurance incase anything goes wrong … remember to tell them they’re a fool to be vocational and to re-train as a hairdresser because you believe hairdressers deserve to earn more. Then tell them how you want them to care for you.. it’s the only honest and fair thing for you to do x

Hyperbolic much? 😂
I work in the NHS and work with many specialists. They and I understand that when we choose to work in the public sector, we don't earn as much as we do in the private sector. No ones wages are what they "deserve" to earn, don't get your knickers in a twist cos a hairdresser knows people will pay £100ph for their services (and you do!)
I'm sure when (if?) you do your private work you charge higher than your NHS rate, no? You don't still charge £30ph out of the goodness of your heart?

Hoardasauruskaren · 28/02/2025 15:21

I get you OP as I’m in a professional role eat ing around £25 ph! However I try to see it as this- I get paid for EVERY hour I’m there, regardless of how many patients I see
(which varies a lot from day to day & can be difficult to predict), I get extra for working unsociable hours, I get good sick pay & generous AL so am better off overall than a self employed service provider who will have unpaid down time between clients , no sick pay, holidays etc.

LongDarkTeatime · 28/02/2025 15:14

Brokenrecordroundround · 28/02/2025 14:40

But why have you decided it's £70 worth of overheads? Because youreypaid £30ph everyone else has to be? She could have no overheads and still charge £100ph if she wanted. It's not her fault that your 10 years of training and being a specialist still hasn't put you in a position where you can set your own rate 🤷🏻‍♀️

If you want to ague then let’s go with you way. So next time you see an NHS specialist, who you’ve waited 1yr+ to see is they’re so rare and and highly trained, and paying off huge student debt, and huge insurance incase anything goes wrong … remember to tell them they’re a fool to be vocational and to re-train as a hairdresser because you believe hairdressers deserve to earn more. Then tell them how you want them to care for you.. it’s the only honest and fair thing for you to do x

JaninaDuszejko · 28/02/2025 15:04

So what do you think the cleaners overheads should be? I'm not a cleaner, I have multiple degrees and over 20 years experience in my field. I am the lead technical expert on customer projects and earn a very good wage. My company sells me for approximately four times my headline salary. So why shouldn't a cleaner charge double the minimum wage to cover her expenses? I'd mainly wonder why a tradesman was only charging £25 ph, I've not paid that low an amount for years.

Allywill · 28/02/2025 15:02

I’m also in the north west but not an affluent area. I pay £20 an hour but it has been that for a while now and I have been expecting it to go up a couple of pounds at least. I don’t provide any cleaning products if that makes a difference cleaner brings her own as she prefers that.

ConnieSlow · 28/02/2025 14:51

I'm in the NW area and this lady is having a laugh. I would say 20 max and probably about 18 is the norm.
Please tell her to jog on and you will definitely find someone more reasonable.

EmeraldShamrock000 · 28/02/2025 14:47

You sink or swim by the value people place in you and your product or service and nothing else.
I understand that, however, they are the same service workers who complain about immigrants charging lower rates. If they charged an affordable rate then they are less likely to lose customers.
Similar to tradesmen.
They're easily undercut and sunk.
There is always going to be financially well off people willing to throw the maximum rate, most people don't.

Delphigirl · 28/02/2025 14:41

I’ve just unilaterally upped my cleaners pay to £17 ph in the SE (oxford). She has worked for us for years. I do actually employ her though so she has holiday pay, sick pay, pension contributions etc. I do think £25 is v high, I don’t know of anyone who pays that around here even for self - employed cleaners.

Brokenrecordroundround · 28/02/2025 14:40

LongDarkTeatime · 28/02/2025 14:36

If there are £70 ph overheads, that’s £175,000.00 per year for a single chair hairdresser then they really are doing something wrong!
Maybe you didn’t read further back for the full comparison to a specialist who has 10yrs formal training, and added experience. Hence you may be making an incorrect assumption. You may have found others minimising the skill required in hair dressing however I have not.

But why have you decided it's £70 worth of overheads? Because youreypaid £30ph everyone else has to be? She could have no overheads and still charge £100ph if she wanted. It's not her fault that your 10 years of training and being a specialist still hasn't put you in a position where you can set your own rate 🤷🏻‍♀️

LongDarkTeatime · 28/02/2025 14:36

Brokenrecordroundround · 28/02/2025 14:26

Yes I did reply to the right quoted thread. Your hairdresser firstly doesn't have to base her hourly pay as the same as what your employer has decided your time is worth so I'm not sure why you're deciding the £70 difference has to be overheads to justify her earning more than you at a job you consider "simple". Hence if it's so simple, surely you can cut your own hair?

If there are £70 ph overheads, that’s £175,000.00 per year for a single chair hairdresser then they really are doing something wrong!
Maybe you didn’t read further back for the full comparison to a specialist who has 10yrs formal training, and added experience. Hence you may be making an incorrect assumption. You may have found others minimising the skill required in hair dressing however I have not.

FlatErica · 28/02/2025 14:32

Seems right to me. I'm in central London though.

Hairoit · 28/02/2025 14:30

Good thorough reliable cleaners are like gold dust. If you can afford it pay it

Brokenrecordroundround · 28/02/2025 14:29

I think some people on this thread are stuck in the past when it comes to the job market and value. People are earning 100k a month on onlyfans for posting pictures of their feet, we aren't in the same economy anymore where everyone's jobs are split into a professional/skilled/unskilled rate. If you think you're entitled to a certain rate per hour because of a qualification or skill, go self employed and charge that or take it up with your employer/union if you feel you're underpaid. It might be that the skill you qualified in just is t as valuable in today's market as it used to be.