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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Is this hourly rate too high?

213 replies

Question285 · 28/02/2025 09:25

I’m looking for a cleaner for a couple of hours weekly. I budgeted £18-20 per hour, but I’ve received a quote of £25 per hour. This is an independent cleaner, albeit with a proper set up. AIBU to think that this is a lot?

I’m in the NW in a reasonably affluent area, but it’s not London. Also, we live in a very normal family home. It’s not a job with an NDA in a mansion.

I’ve checked some local sm groups and it seems that £25 per hour is not unheard of, so I don’t think she was trying to put us off.

I understand overheads, tax etc. come out of that, so she’s not left with £25. But I can’t help thinking that I earn less than that gross in a role that took the better part of a decade to train for. It also comes with a lot more responsibility and less flexibility than a self employed cleaner has.

Is this where things are because of minimum wage increases? I’m not saying they were a bad thing, people should be able to live off their wages. But it seems that middle earners salaries have not kept up if for a low skilled job you can earn as much as a high skilled worker.

OP posts:
Neemie · 01/03/2025 14:58

£15 -£18 is roughly the going rate in London. That seems like a lot.

ANGIEPANGY77 · 01/03/2025 14:58

For another perspective, I'm in southeastern part of the United States and pay $50.00 per hour.

FailyDail · 01/03/2025 14:34

I’m in north west, normal semi in ‘affluent’ town, and pay £18.50/hour and have a 3hour clean.

I did have to try three different people before I found someone who did a good job, but they were all around the same price (first was £17.50/hr but I couldn’t tell they’d been) x

KidsDoBetter · 01/03/2025 14:29

i pay £17 ph in N London

blueshoes · 01/03/2025 14:28

25 per hour is a lot. I pay 17.5 per hour in London, providing all equipment and cleaning products. My cleaner is self-employed, very good and professional and was recommended by word of mouth.

amigafan2003 · 01/03/2025 14:22

My viewer when employing a cleaner is if it costs less than my hourly rate then I'm saving money. I would be happy with 25 an hour for a cleaner if they had good references.

Ours is a tad more than that but competition for cleaners is high in this area and they are very accommodating and quiet when they clean as I work from home and on calls alot, so can't have disturbances.

KmcK87 · 01/03/2025 14:20

And to add to that. I have a friend who’s have several cleaners and she said they’ve all been rubbish. More interested in making shapes with towels and toilet paper than actually cleaning, cleaning around things and wanting the placed practically cleaned before they touch it. I think the tiktok/instagram cleaning accounts are fully to blame for this.

KmcK87 · 01/03/2025 14:15

I think it is expensive. I’d be willing to pay the same as you. I don’t believe for one minute that every penny in cash is being declared either. And I have a friend who cleans houses and doesn’t have insurance and says most other cleaners she’s know don’t either. But none of them are going to come out and publicly admit that so they charge what they want and people will pay.

FirmPearlNewt · 01/03/2025 13:59

LittleRedRidingHoody · 28/02/2025 09:38

My cleaner works harder and is more experienced than me, and I'm on six figures 😂 It's a hard (and skilled if you're doing it right) job!

I'm sure you can pick one up within your budget, but in my experience those charging more are like any other profession. They are the best, really know what they are doing, and do it very well. The ones at £18 an hour round here are essentially mums who want a convenient job around school hours. Nothing wrong with that but there's a difference between those who work for that, and those have done it for a long time, know their worth and charge more.

Come on, it's not that skilled to clean a domestic house.

mondaytosunday · 01/03/2025 12:31

£15-20/hour is the going rate around me (SW London). All self employed.

LongDarkTeatime · 01/03/2025 09:20

AlwaysCoffee25 · 01/03/2025 06:31

That’s simply not true - maybe on a moral basis when you’re meeting a friend and then I’d agree - I hate when people assume their time is more important than mine and think it’s ok to keep me waiting. BUT professionally it’s totally different.

It’s a tough call, have treatment to be hopefully kept alive or have hair cut. Both are central to well-being.

Annoyingsquirrels · 01/03/2025 07:17

If you put £25 per hour into a contractor equivalent calculator it works out at £37k per year. This is higher than the median average salary in the NW so I would say it is on the high side. It may just be a function of supply and demand for cleaners in the area though.

Penguinmouse · 01/03/2025 06:34

If you don’t want to pay £25ph, don’t. That’s market forces. If she’s priced herself too highly, she won’t get clients. That’s the rate she has set. If you want a cheaper cleaner, I’m sure you can find one rather than just moaning about someone who is trying to earn an income.

AlwaysCoffee25 · 01/03/2025 06:31

LongDarkTeatime · 28/02/2025 23:08

It’s called equality. A basic assumption that our time is as valuable as each others. You appear to have argued that people should simply be out for what they can get. A bit like US style healthcare.
Interesting that you hear the term specialist and immediately go to medical practitioners and how much they can earn.

That’s simply not true - maybe on a moral basis when you’re meeting a friend and then I’d agree - I hate when people assume their time is more important than mine and think it’s ok to keep me waiting. BUT professionally it’s totally different.

LongDarkTeatime · 28/02/2025 23:08

Brokenrecordroundround · 28/02/2025 18:29

Yes but they're figures you made up - no one said she has £70 of overheads per customer, you're implying she must to in order to justify charging £100ph because 'your time' is paid at £30ph you see that as all she is entitled to her for her time and anything else in the price must be overheads.

It’s called equality. A basic assumption that our time is as valuable as each others. You appear to have argued that people should simply be out for what they can get. A bit like US style healthcare.
Interesting that you hear the term specialist and immediately go to medical practitioners and how much they can earn.

NewsdeskJC · 28/02/2025 19:08

Jack your job in and become a cleaner?

gamerchick · 28/02/2025 19:06

Question285 · 28/02/2025 16:08

No one said anyone is ‘lower’. It doesn’t mean we can’t question things. And these people who ‘trained for their shit paid job for a few years’ are midwives and teachers, just to give two examples. Are you saying their work is not important and they shouldn’t have bothered?

My point is you don't wish low wages on others because you think you deserve more than them. Question your own pay.

LivingDeadGirlUK · 28/02/2025 19:03

I think that's on the high end, I have just had a quote for £15 per hour, but its been really hard to find someone with availability so if they are good and you can afford it I would grab it!

Justkeepingplatesspinning · 28/02/2025 18:54

Our cleaner charges £18.50 an hour. This includes her bringing all her own materials, including vacuum and mop. She takes such a lot of stress away in keeping my home clean, tidy, sparkling etc not to mention entertaining the dogs.
I think £25 an hour for a good, reliable cleaner who you trust is not out of the question. It's what you are willing to pay, for the service you get. If you think it's too pricey, look for another cleaner, but don't give this one the boot until you've tried the cheaper one on a trial run. You might find the grass isn't greener!

MarkWithaC · 28/02/2025 18:54

McT123 · 28/02/2025 09:33

Do you get holiday pay? Do you get sick pay? Do you have to buy your own insurance? Do you get paid whilst you are having lunch or taking a break? Do you have to spend time and money generating work for yourself?

Comparing your hourly rate to a cleaner's is really not comparing like with like.

I'm in London and am freelance, and industry standard rates are lower than that. I don't get holiday/sick pay or insurance, and have to spend time and money generating work for myself.
That is not bad for a cleaning job.

Badbadbunny · 28/02/2025 18:51

ForestDad · 28/02/2025 18:46

You're clearly in the finance world but a quick look at the gov.uk says that basic rate dividend tax is 8.75%? So less than half basic rate PAYE. Maybe that's not worth taking advantage of for the effort expended or some other reason.

The company has already paid 19% - 25% on the same profits paid out as dividends. So it works out very similar compared with a sole trader.

Eg company profit £50k
Corporation tax £9.5k
Post tax profit £40.5k
Paid out as dividend
Personal tax £3,500
"Net take home" £37k
Effective tax rate 26% which is very close to what income tax (20%) and NIC would be on a £50k profit for a sole trader.

Hope that explains why limited companies aren't what they used to be under Gordon Brown's idiotic changes!

ForestDad · 28/02/2025 18:46

Badbadbunny · 28/02/2025 10:36

You're out of date. Dividends are no longer a low tax option. In fact due to recent changes, someone earning average income is now better off being a sole trader and shutting down their limited company. We're doing exactly that for several of our limited company clients and we're setting up new business clients as sole traders or partnerships. A couple of decades ago (thanks to Gordon Brown's idiotic changes), we'd be setting literally every new business up as a limited company. Things have really changed.

Tax-deductible expenses aren't the magic bullet that "pub talk" people would have you believe either. If done legally, there's not that much different between what is allowable as a sole trader compared with an employee, other than expenses an employer would cover than a sole trader would have to pay for himself. It's mostly drunken pub talk bravado where people claim they've put their family holidays and their kid's christmas presents through their business as a tax expense - in reality, just doesn't happen.

You're clearly in the finance world but a quick look at the gov.uk says that basic rate dividend tax is 8.75%? So less than half basic rate PAYE. Maybe that's not worth taking advantage of for the effort expended or some other reason.

Brokenrecordroundround · 28/02/2025 18:41

Question285 · 28/02/2025 18:23

Not every public sector worker can charge more in the private sector. It doesn’t mean their work is not important or skills are not valuable. And my reply was in relation to the pp’s dig at highly trained people in what they see as shit paid jobs.

Anyone with the skills you're referring to absolutely can charge more for it in the private sector. Even secretaries and admins (which doesn't require you to have a med sec qualification) can earn £20ph self employed privately which is way more than they get in the public sector or privately employed. All I'm saying is skills and professional qualifications don't always equate to what people can charge for their time in the private market. I'm not making a dig at highly trained people unless they're making a dig at someone charging what they perceive as too much because that person is less "highly trained" as them especially when that person is doing a pretty hard job like cleaning which is never going to pay off in the long term as well as your professional job.

JustMarriedBecca · 28/02/2025 18:35

Cheshire is expensive. Not many cleaners. There are lots in London and people from cheaper areas will travel in.

We pay £15 an hour but provide everything.

Everyone else I knows pays £25

Brokenrecordroundround · 28/02/2025 18:29

LongDarkTeatime · 28/02/2025 17:51

Your figure do not relate to the previous posts. You were attempting to argue against the figures Iquotes from my 1st post. Start from the beginning rather than bringing in a completely new scenario.

Yes but they're figures you made up - no one said she has £70 of overheads per customer, you're implying she must to in order to justify charging £100ph because 'your time' is paid at £30ph you see that as all she is entitled to her for her time and anything else in the price must be overheads.