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to wonder why consultants comment on people's personalities?

270 replies

EverythingYouDoIsaBalloon · 25/02/2025 15:00

Not a TAAT but I just read a post on a different thread that mentioned someone experiencing this, and it reminded me that I've heard about it several times over the past couple of years.

In 2023 I fractured my shoulder and as it wasn't a straightforward fracture I was referred to a consultant, who wrote in one of this reports that I was a 'very pleasant lady'. While that was nice to read, it baffled me a little as I didn't see the relevance.

Then a friend of DH's said a consultant had referred to him as a 'pleasant gentleman'. (Different part of the country, no chance it was the same person.)

Then another friend said she'd been referred to as a 'lovely lady' when seen for stomach problems.

Don't get me wrong, compliments are always nice. I just find it a bit strange in a health context. 🤔 I've wondered whether it's some sort of code for 'cooperative patient' or something along those lines, but then I can be a bit of a cynic at times.

Has anyone else experienced this, or does anyone know why it's done?

OP posts:
Lickityspit · 26/02/2025 11:15

AddictedToBooks · 26/02/2025 11:10

I've had "very pleasant lady" on my consultant notes. I also think it's code for something. Just hope it isn't a way of calling me a pain in the arse.

Quite the opposite

AddictedToBooks · 26/02/2025 11:10

EverythingYouDoIsaBalloon · 25/02/2025 15:00

Not a TAAT but I just read a post on a different thread that mentioned someone experiencing this, and it reminded me that I've heard about it several times over the past couple of years.

In 2023 I fractured my shoulder and as it wasn't a straightforward fracture I was referred to a consultant, who wrote in one of this reports that I was a 'very pleasant lady'. While that was nice to read, it baffled me a little as I didn't see the relevance.

Then a friend of DH's said a consultant had referred to him as a 'pleasant gentleman'. (Different part of the country, no chance it was the same person.)

Then another friend said she'd been referred to as a 'lovely lady' when seen for stomach problems.

Don't get me wrong, compliments are always nice. I just find it a bit strange in a health context. 🤔 I've wondered whether it's some sort of code for 'cooperative patient' or something along those lines, but then I can be a bit of a cynic at times.

Has anyone else experienced this, or does anyone know why it's done?

I've had "very pleasant lady" on my consultant notes. I also think it's code for something. Just hope it isn't a way of calling me a pain in the arse.

Lickityspit · 26/02/2025 11:05

I’m a medical secretary and every doctor has their own dictating style. One of my bosses will never comment like this whereas another one is very effusive. Just depends on the doctor. Normally it’s a good thing. “Interesting” unless you have a rare medical condition isn’t usually as complimentary 😂

MoodEnhancer · 26/02/2025 10:56

DrunkPuppy · 25/02/2025 17:58

It's definitely just to warn other doctors what you're like and keep a bit of track on whether there's any deterioration in your mood/appearance etc.

I've had 'casually dressed with clean and tidy nails and hair' which made me laugh and I've also had 'this pleasant and engaging lady who works as a solicitor' , probably code for be careful she may sue.

Once I got in a tempered discussion with a dermatologist and he wrote 'well informed and persistent' 😂

No shade, @DrunkPuppy but “well-informed” is normally code for “has googled and now thinks they are an authority” and it usually means the opposite! That said, I don’t think that’s always the case.

DollydaydreamTheThird · 26/02/2025 10:54

EverythingYouDoIsaBalloon · 26/02/2025 10:44

That's terrible. I really don't think people who are unwell or in pain should be categorised as 'anxious', surely everyone experiences some degree of anxiety when experiencing distressing/worrying symptoms. I bet it gets written on women's notes far more often than men's too.

I don't think you'd be wrong there @EverythingYouDoIsaBalloon It felt terrible to me anyway.

DollydaydreamTheThird · 26/02/2025 10:52

nodramaplz · 26/02/2025 10:02

I doubt very much you were judged or dismissed in any way because of this. It most likely meant they had a different approach in dealing with your situation.
I've a feeling that AP could quickly turn to Abusive Patient if that's not what it already meant!!

Absolutely not me. I'm as docile as they come even when my body is ravaged by pain fuelled adrenaline🤣 I work in the NHS myself and know there is a lot of abuse. They definitely meant anxious. I also appreciate that my local hospital is chronically underfunded and under staffed, and the staff are overworked and still exhausted from the pandemic. Although I recognise and appreciate all this, it still smacks when you genuinely are at the lowest point in your health to date and it feels like noone cares. Prior to these episodes I'd not been to A&E for years and years so it's not like I was an anxious hypochondriac that was there every week. My exchange was a symptom of the NHS being on its knees. This is the absolute tip of the iceberg of the failures I've experienced with this health issue. It saddens me. I hope Labour are going to do more to sort things out.

YippyKiYay · 26/02/2025 10:45

It can be really helpful to know whether someone used to be pleasant, and then is later abrupt. Not just for MH issues.
I once had that experience with a lady who was get chatty and pleasant one day, and then a few days later was quiet and abrupt. I insisted on getting her reviewed and she was admitted that day by the MET with pending sepsis. The admitting team later told me I had probably saved her life. She had an severe infection and would have passed away alone at home within the next few days.
Descriptions matter!

EverythingYouDoIsaBalloon · 26/02/2025 10:44

DollydaydreamTheThird · 26/02/2025 09:58

I've just remembered something from when I was at my second A&E visit in agonising pain and the triage nurse wrote AP on my slip to give to the urgent treatment centre. I wondered what it meant so googled it as it didn't fit with why I was presenting. Turns out it means anxious patient. OF COURSE I'M FECKING ANXIOUS, I AM EXPERIENCING PAIN WORSE THAN CHILD BIRTH! I was fuming about it. The clinician I saw fobbed me off and sent me home with Zapain which did absolutely feck all. They definitely use acronyms and I felt like the clinician was then biased about me because of what the nurse had written. She was so dismissive. I've now ended up having surgery anyway.

That's terrible. I really don't think people who are unwell or in pain should be categorised as 'anxious', surely everyone experiences some degree of anxiety when experiencing distressing/worrying symptoms. I bet it gets written on women's notes far more often than men's too.

OP posts:
WorriedRelative · 26/02/2025 10:39

Gallowayan · 26/02/2025 08:37

Before patients had the legal access to their own medical records (there was a change in the law, around 1988) the medics did make some amusing entries.

A number of acronyms were used. Here of some I have come accross:

PFO= pissed and fell over
LMF= lack of moral fibre
GOK =god only knows
NFN= normal for Norfolk (ref. mental state examinations of patients belonging to that county).

Don't forget UFK - ugly fat kid

Shitshower · 26/02/2025 10:22

When I had cancer I was repeatedly referred to as a “wonderful lady”

I was a sobbing wreck throughout so not sure when that shone through

AnnaMagnani · 26/02/2025 10:20

Honestly haven't seen notes of NFN or FLK since the 90s.

And even then it would be in old paper notes.

Generally we aren't using paper notes any more and if we do, nobody is trawling that far back.

ApiratesaysYarrr · 26/02/2025 10:18

Areolaborealis · 26/02/2025 08:50

And you've never come across this before?

I have been a dr for over 20 years, and in that time have looked back over notes and letters made decades before I saw the patient. I have never seen a doctor's letter that described the patient as "good looking", and would consider that this was a significant outlier to usual practice, so no I have never come across this before.

If I saw a doctor use this phrase (even if they were a fellow consultant) I'd be discussing with them how unusual this wording was, and potentially opening themselves to significant issues: imagine that a patient accuses that dr of inappropriate touching, and people go back through those letters to find what appears to be some sort of pervy rating of patients' attractiveness, which could be spun as selecting victims.

I have seen inappropriate descriptions of patients in older notes, but these were inappropriate in a negative way "this feckless woman has got herself pregnant again", but have never seen a patient described as "good looking".

When I was a student in the 90s, our tutors/consultants were talking about the phrases that used to be used in letters and how they are no longer acceptable.

Presumably you have seen this description - are you a healthcare worker?

CarefulN0w · 26/02/2025 10:10

@DollydaydreamTheThird - yes I'm a nurse and old enough to remember the days of rude notes & letters.

Gallowayan has provided some examples of commonly used acronyms. I also remember FLK (funny looking kid) and Acopia (inability to cope at home). There was another one for people who had a mental health crisis whenever their bills were due, but it's escaped my memory.

For those wondering, "well informed" isn't always complimentary. It can be code for "has looked on Google and thinks they now have a medical degree".

nodramaplz · 26/02/2025 10:07

LikeWhoUsesTypewritersAnyway · 26/02/2025 09:47

What in the ever loving fuck? Confused

Agreed @LikeWhoUsesTypewritersAnyway 🤭

nodramaplz · 26/02/2025 10:02

DollydaydreamTheThird · 26/02/2025 09:58

I've just remembered something from when I was at my second A&E visit in agonising pain and the triage nurse wrote AP on my slip to give to the urgent treatment centre. I wondered what it meant so googled it as it didn't fit with why I was presenting. Turns out it means anxious patient. OF COURSE I'M FECKING ANXIOUS, I AM EXPERIENCING PAIN WORSE THAN CHILD BIRTH! I was fuming about it. The clinician I saw fobbed me off and sent me home with Zapain which did absolutely feck all. They definitely use acronyms and I felt like the clinician was then biased about me because of what the nurse had written. She was so dismissive. I've now ended up having surgery anyway.

I doubt very much you were judged or dismissed in any way because of this. It most likely meant they had a different approach in dealing with your situation.
I've a feeling that AP could quickly turn to Abusive Patient if that's not what it already meant!!

nodramaplz · 26/02/2025 09:58

Because they take so much abuse- I work for the NHS & often we get handovers of verbally abusive patients. So it's only fair the nice ones are recognised as well. Plus it helps in managing content in appointments.

DollydaydreamTheThird · 26/02/2025 09:58

I've just remembered something from when I was at my second A&E visit in agonising pain and the triage nurse wrote AP on my slip to give to the urgent treatment centre. I wondered what it meant so googled it as it didn't fit with why I was presenting. Turns out it means anxious patient. OF COURSE I'M FECKING ANXIOUS, I AM EXPERIENCING PAIN WORSE THAN CHILD BIRTH! I was fuming about it. The clinician I saw fobbed me off and sent me home with Zapain which did absolutely feck all. They definitely use acronyms and I felt like the clinician was then biased about me because of what the nurse had written. She was so dismissive. I've now ended up having surgery anyway.

LikeWhoUsesTypewritersAnyway · 26/02/2025 09:47

Areolaborealis · 25/02/2025 20:10

Its code for there being no obvious unusual features that might suggest a chromosome problem etc. If the patient is going to see the report, I imagine its preferable to state "good looking" rather than "not deformed".

What in the ever loving fuck? Confused

LikeWhoUsesTypewritersAnyway · 26/02/2025 09:46

Yep, I get this all the time from my twice a year consultant! 'It was an absolute pleasure dealing with Mrs Typewriters today, she is a very affable and pleasant lady.' And 'Lovely to see Mrs Typewriters again, it's always a pleasure...'

I thought it was just me, like I was extra special and so lovely. 😆 Now I feel a bit blue that I'm not necessarily his favourite! Sad

😂

Yeah I guess it is to paint a picture of a particular patient. But when someone is not nice/awkward/rude/aggressive I wonder what they put then? 🤔

Someone saying a patient is very good looking (as a pp claimed further back) is very odd. Confused Why on earth would a medical professional put that in a report?! I have my doubts about that one! Wink

LikeWhoUsesTypewritersAnyway · 26/02/2025 09:46

eirefortriplecrown · 26/02/2025 08:59

Medic nephew tells us it's code for "this is a normal person who won't bite your ankles". They have other codes for more "interesting " patients...

😆

DollydaydreamTheThird · 26/02/2025 09:45

CarefulN0w · 25/02/2025 20:11

Once upon a time when patients couldn't access their notes, it was relatively normal to write sexist, classist mean shit about people. Then the rules got changed and so euphemisms such as "pleasant" meaning normal became commonplace.

Women usually got the worst of it, with "this rather silly lady" and "this enormous woman".

Are you a doctor or nurse @CarefulN0w ? That is so interesting to hear and doesn't surprise me in the slightest. Worlds apart from now where everything is live on the system and can be audited to high heaven and as you say viewed by the patient.

whatcanthematterbe81 · 26/02/2025 09:34

Phunkychicken · 25/02/2025 15:03

I was described as'interesting' once, not sure if that meant medically or just odd!

Edited

Oh dear. They didn't like you 😹

MagpiePi · 26/02/2025 09:15

sprigatito · 25/02/2025 20:09

It's definitely an established means of giving the next professional a heads-up on what to expect from you. There are lots of stylised phrases and acronyms medics use.

I still have a grudge against the supercilious twat of a doctor who saw me in A&E after I fainted with a migraine and hit my head hard, during a game of manhunt at boarding school. He wrote "this girl allegedly fainted" so clearly thought I was malingering, despite the projectile vomiting, drowsiness etc. I am 47 and still aggrieved about that letter!

I would read this as the fainting wasn't directly observed by him so he only has your or your friends' word of what happened. You could have hit your head and knocked yourself out but thought you'd fainted first.

Or else he was actually being a judgy arse...

eirefortriplecrown · 26/02/2025 08:59

Medic nephew tells us it's code for "this is a normal person who won't bite your ankles". They have other codes for more "interesting " patients...

Bushmillsbabe · 26/02/2025 08:58

ARichtGoodDram · 25/02/2025 15:21

It's definitely code. On my DDs letters she has been described as attending with her "very well informed mother who is very engaged in her care".

Which was definitely code for "this woman knows what she's talking about and is sick of the lack of action"

If I read that I would interpret it as 'mum has done her research from reliable sources, attends every appointment and listens and consistently follows all professional advice given to the best of her ability'.

That's the problem with phrases like this, everyone will interpret them differently, and why I try not to use them in my reports.