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To expect compensation from holiday company

317 replies

Ihaveausername · 18/02/2025 11:07

Changing a few details and being vague to remain unidentifiable. My partner and I recently had a 2 week holiday somewhere warm to celebrate a birthday and anniversary. On day 2 of the holiday my husband was injured as a result of something breaking (that shouldn't have). He grazed his forearm from fingertip to elbow, slight grazing to the leg and suffered a bump to the head. He received first aid from a hotel employee including an ice pack for his head. The next few days were a write off until his wounds healed and he didn't feel so sore. I have pictures of it all and the bruises He still had 6 days later. It was reported at the time and the travel company representatives checked in on him.
On our return I submitted the photos and a report of the incident to the travel company for some kind of apology / compensation, but they have told us that is not possible as we did not get a medical report.
This seems so unfair and we are wondering if we should take it further. What are our chances? Anyone have any experience of this.

OP posts:
Swellbowler23 · 18/02/2025 11:47

I think your update is relevant. I think people are being unnecessarily unkind, a 70 year old having a fall like that could absolutely put someone out of commission for a few days, especially if you say the floor itself broke! I would be inclined to let it go myself as I don't think the company will relent but I am sorry your holiday was ruined op.

Savemefromwetdog · 18/02/2025 11:46

Ihaveausername · 18/02/2025 11:40

I wasn't trying to drip feed, but someone asked about underlying health conditions. He is 70, had 2 strokes 18 months ago and is on blood thinners. It wasn't a chair. It was the floor!!!

This is difficult, but it doesn’t make them any more responsible because he has underlying health issues.

SoftPillow · 18/02/2025 11:45

I’m afraid that is just a simple graze. Irrespective of previous health issues, it is still a simple graze.

With a similar injury I’d expect a toddler to have a cry, clean the graze, ice pack for a head bump and be back on their feet doing all normal activities within 15 mins. For an adult as above but without the cry.

Sossijiz · 18/02/2025 11:45

Magnastorm · 18/02/2025 11:35

So a chair or something broke, he scratched his arm a bit and he needed 6 days of bedrest?

I mean, come on.

You won't get compensation from the holiday company, but maybe you could get your money back on the husband.

LittleSoo · 18/02/2025 11:44

heldinadream · 18/02/2025 11:35

That robust, muscular looking, young looking bloke sat out half a holiday for that scratch?
LOL. Nice try OP. 😂

I was going to suggest that maybe he is a footballer, they have form for massively overreacting to small injuries 😂

I've had worse playing rugby, and have stayed on the pitch and continued. I cannot see how this could ruin 6 days of a holiday.

Archive · 18/02/2025 11:43

DazzyRascale · 18/02/2025 11:37

I imagine that was sore.

But a free dinner kind of sore, not compensation for wounds.

A free dinner? A glass of Coca Cola.

Archive · 18/02/2025 11:42

I’m sympathetic that he has health conditions however if those are the ‘wounds’ that caused him to have to ruin 6 days of his holiday then that’s on you - not the hotel. I’m a bit embarrassed on your behalf that you’re pursuing this.

LemonFish · 18/02/2025 11:42

Ihaveausername · 18/02/2025 11:21

I will add a photo of his arm. This was taken the day after the incident after all the blood had been cleaned up. It wasn't a simple graze.

That's a photo of a simple graze

heldinadream · 18/02/2025 11:41

Give it up @Ihaveausername , no one's buying it! 😂

Ihaveausername · 18/02/2025 11:40

I wasn't trying to drip feed, but someone asked about underlying health conditions. He is 70, had 2 strokes 18 months ago and is on blood thinners. It wasn't a chair. It was the floor!!!

OP posts:
DazzyRascale · 18/02/2025 11:39

Not sure why you felt the need to change a few details in your post either, given that the picture will be quite identifiable to anyone who knows you in real life

anonhop · 18/02/2025 11:38

This is a wind up

DazzyRascale · 18/02/2025 11:37

I imagine that was sore.

But a free dinner kind of sore, not compensation for wounds.

theemmadilemma · 18/02/2025 11:37

Brilliant.

Wounds, aka scratch a toddler could handle.

theteachesofleeches · 18/02/2025 11:36

😂😂"wounds" OMG what are you on about OP? If he was 5 I would expect more resilience 😂😂

heldinadream · 18/02/2025 11:35

That robust, muscular looking, young looking bloke sat out half a holiday for that scratch?
LOL. Nice try OP. 😂

Magnastorm · 18/02/2025 11:35

So a chair or something broke, he scratched his arm a bit and he needed 6 days of bedrest?

I mean, come on.

KrisAkabusi · 18/02/2025 11:34

KrisAkabusi · 18/02/2025 11:14

The next few days were a write off until his wounds healed

From grazes and a bump? If I was a holiday company I'd think you were taking the piss. If he was so bad he couldn't do anything for days, then yes, I'd expect there to be some evidence to back this up.

And now that I've seen the photo, it's definitely taking the piss! That's tiny scratches. The very definition of a simple graze!

Cyclebabble · 18/02/2025 11:34

You have a minor scratch. Free drink at the bar and maybe a voucher. Anything else would be OTT.

countrygirl99 · 18/02/2025 11:33

I'd seriously consider if I wanted a future with such an utter wuss.

IlooklikeNigella · 18/02/2025 11:33

Get a grip please.

YoungGunsHavingSomeFunCrazyLadiesKeepEmOnTheRun · 18/02/2025 11:32

He wrote off 6 days of a holiday for that?

My kid gets injuries like that doing sports and barely sits out for 6 minutes.

I don't think holidays companies pay compensation for people being over dramatic.

PandaCwtch · 18/02/2025 11:31

Based just on that photo, I'd expect you to get short shrift from the travel co and also from any insurer. Maybe there's a hint of bruise on the hand, but the grazes look really minor so I understand why they'd be asking for a medical report if you are trying to claim that resulted in wasting more than a couple of hours of holiday.

Bakedpotatoes · 18/02/2025 11:31

OP, this is said with kindness but that's basically a few scratches - how did it ruin the holiday for the next few days? I think if something broke that shouldn't have, then you should get a written apology and a £10 voucher or something but I wouldn't be expecting lots of compensation to be honest.

Sandandsea123 · 18/02/2025 11:31

That’s hilarious op. It’s a tiny graze, he needs to give his head a wobble if that causes days of it being a write off! No you don’t deserve compensation

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