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Child ear piercing gone wrong - help me with what to say

416 replies

formula3 · 15/02/2025 20:30

DD8 had ears pierced today at Claire’s. All went fine, until we got home and she said “my earring has fallen out” and after initially telling her that was impossible l looked, and sure enough there was no earring in right ear. She hadn’t fiddled with them in the 3 hours they had been pierced and we got home, and I found the earring itself in the hood of her coat, no sign of the back so assume it was loose from start and is still somewhere in the shopping centre.
she was very upset, obviously, as she’s 8 and was panicking due to some blood around hole. I called Claire’s and explained what happened, the lady I spoke to sounded very shocked and said she had never had this happen and she needed to call her senior. She called back to say they were very sorry, that it must have been a fault with the earring (though it looks fine) and all that can be done is to leave it a week to heal over and they will pierce it again and as an apology not make me pay again!

I was too shocked to really process it other than to say that I didn’t think she’d want to come back there given she’d been brave to get it done in the first place and was now very upset, and said I had to go as had a very upset little girl to sort out but Could someone senior get back to me. That didn’t happen by the end of the day.

what do I do now? Contact head office? I spent £68 on good quality piercing earrings and about £15 on the piercing aftercare which for me is a lot but it was a special occasion that has gone really wrong. I’d like a refund because I feel I’ve paid for a service that has been poor (be it the fault of the equipment, or staff not checking the back was secure). My daughter is upset she only has one earring (fair enough) and I will try and encourage her to get it re-done elsewhere but right now there’s no way she’d agree to being pierced again.

I don’t write very well- could someone help me word an email and what I should say/ask for? I mainly want to stop this happening to someone other child but I’d also like my money back, not just free new piercing which can’t be goof
for her ear after a week? ☹️

thank you X

OP posts:
ProfessionalPirate · 16/02/2025 11:51

JasperTheDoll · 16/02/2025 10:51

Allowing my children to be pierced isn't not a bad parenting decision and does not give you the moral high ground by claiming you have standards. If I told you my year 11 DD has 4 lobe in each ear, helix in both, forward helix in 1, nostril and navel, you'd probably report me to social services for child abuse 😂

You’d probably be shocked at the number and position of my piercings, but adults and older teenagers are not the same as 7 year old children.

WinterBones · 16/02/2025 11:35

As i said upthread, i'm 43, i have a lot of piercings in my ears, some done by gun at a jewellers when i was 11, some by claires when i was a teenager, and some by a professional piercer over the last few years.

The most recent my daughter got to see first hand the aftercare required, the pain when i did get an infection (my fault) and the 'fun' of trying to change the earrings in cartilage piercings and has decided she doesn't want hers done ever.

2 sets of my lobe ones i don't change, they have titanium sleepers in, they're the ones claires did and they still give me grief, so its easier just to clean them occasionally and not mess.

Everyone has to be 'brave' for a piercing, i know even though i REALLY wanted it, and it was done by a professional, my triple helix still needed courage, and it bloody hurt by the third one.. so an 8yo needing to be brave doesn't mean they're not ready.

The only thing i would say to anyone who's children want piercings, is please not a gun, and PLEASE make sure you make them aware of the aftercare and the dos/don'ts of today, because the advice is very different from when we were kids.

PixieLaLar · 16/02/2025 11:26

You keep saying how brave and mature enough DD is, sorry but it does not sound that way from your posts.

she was very upset

panicking due to some blood around hole

so distressed (when you tried to put the earring back in)

I had to go as had a very upset little girl to sort out

I think you need to accept she isn’t emotionally mature enough to have a piercing yet. She’s only 8 so it’s understandable!

It isn't just about the piercing itself, it’s if something goes wrong just like it has in this case and it’s all drama and upset (from the pair of you actually).

I was too shocked to really process it

JasperTheDoll · 16/02/2025 10:51

ProfessionalPirate · 16/02/2025 10:32

Keep telling yourself that if it makes you feel better. Some of us just have standards and make better parenting decisions.

Allowing my children to be pierced isn't not a bad parenting decision and does not give you the moral high ground by claiming you have standards. If I told you my year 11 DD has 4 lobe in each ear, helix in both, forward helix in 1, nostril and navel, you'd probably report me to social services for child abuse 😂

ProfessionalPirate · 16/02/2025 10:32

JasperTheDoll · 16/02/2025 09:51

It's not unusual at all except in Mumsnet world where piercings of any form are seen as akin to injecting your child with hard drugs and the start of a downward spiral of depravity.

Keep telling yourself that if it makes you feel better. Some of us just have standards and make better parenting decisions.

Organically · 16/02/2025 10:24

MinnieBalloon · 15/02/2025 23:35

My point is that the attitude of “her body, her rules” is incredibly damaging, and that lack of parenting only leads one way.

Untrue. Being authoritarian is much more likely to send teens off the rails.

Fostering a strong sense of self-worth and understanding of consent is important.

If you think imposing arbitrary rules over your kids’ body is going to make them respect your rules or their body, you are deluding yourself.

The alternative to ‘her body, her rules’ is ‘her body, my rules’ and that is a pretty icky way to think. I’m pretty sure the Proud Boys have been using that phrase for the abortion bans in the US.

Organically · 16/02/2025 10:20

xRobin · 15/02/2025 23:34

My daughter has hers done last June on her 7th birthday.
I went to a reputable tattooist’s that also did piercings. For young children they have two piercers (one for each ear so they’re done at the same time) and they do it with a sterilised needle.
They were so good with DD and gave her so many chances to change her mind, they explicitly asked her for consent, explained the pain, practiced yoga breathing with her and did little chants once the needles were in and counted down from 10 which was long enough to get the earrings in.

I’d had my “seconds” pierced by the same women 2 years before and I didn’t get any of that special treatment 😂

I think if your DD is highly distressed, take both earrings out, let them heal properly (12 months plus) and take her to a proper piercer (usually at a tattoo studio). x

Similar experience here. They were very clear with me that if my child changed their mind or didn’t want the second one, they would not do it. They did breathing exercises and checked consent with them throughout. I had to sign the form and provide proof of age, parental responsibility etc, but once in the room, consent could only be given by child and had to be given several times.

Compare that to the video of the Claire’s employees piercing a screaming toddler being manhunt by their parents in the middle of a mall. Grim.

What that experience showed me was that they were professional and correctly trained, and cared about the experience as much as the end result.

What it showed my child was that their consent was more important than anyone else’s, and that they could make choices about their own body that were driven only by them - all important lessons which I believe will have positive consequences on their understanding of consent.

Organically · 16/02/2025 10:11

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Wait and see how being unnecessarily authoritarian pans out for you with teenagers.

Much better parenting is allowing autonomy within safe boundaries.

Allowing a child to make a decision about ear piercing is in no way comparable to enabling underage and illegal sex.

The kind of parent who doesn’t allow their child to develop a sense of personal responsibility, often ends up with a teenager who lies and does whatever they want behind your back, or is so sheltered they struggle with life.

Trusting your child to make appropriate decisions is part of parenting. You might not agree that ear piercing is appropriate at 8 but the law is ok with it, so society isn’t on your side.

I do agree that places like Claire’s are awful and shouldn’t be allowed to pierce anyone.

Squirrelseatcake · 16/02/2025 10:06

formula3 · 15/02/2025 22:31

Sorry if this is a silly question, but if peircing studios/ units in tattoo shops won’t pierce U18, where to people get their kids ears pierced before they are adults?

most reputable piercing studios will pierce well below 18. But a parent needs to consent and be present. she cannot just rock up herself.

Organically · 16/02/2025 10:04

MinnieBalloon · 15/02/2025 23:15

Her body, her rules? She’s 8.

Is it still her body, her rules if she decides she wants to sleep around at 12/13/14? Still her body, her rules if she wants a backyard tattoo at 15?

You are the parent. You have a duty to keep your CHILD safe. It is not her body, her rules and you are failing to keep her safe — as proven here — by believing that.

You’re in for a hell of a ride in her teenage years.

Don’t be so ridiculous.

Piercing is not against the law, unlike those other examples. We all have to abide by laws, but body autonomy is important and doesn’t begin at an arbitrary age.

The only exception to that for me would be medical procedures, including vaccinations, where the advice of experts should be given greater weight.

But piercing? My child is perfectly capable of deciding whether or not they want their ears pierced. And if they change their mind, it’s a really simple fix.

Squirrelseatcake · 16/02/2025 10:04

formula3 · 15/02/2025 20:30

DD8 had ears pierced today at Claire’s. All went fine, until we got home and she said “my earring has fallen out” and after initially telling her that was impossible l looked, and sure enough there was no earring in right ear. She hadn’t fiddled with them in the 3 hours they had been pierced and we got home, and I found the earring itself in the hood of her coat, no sign of the back so assume it was loose from start and is still somewhere in the shopping centre.
she was very upset, obviously, as she’s 8 and was panicking due to some blood around hole. I called Claire’s and explained what happened, the lady I spoke to sounded very shocked and said she had never had this happen and she needed to call her senior. She called back to say they were very sorry, that it must have been a fault with the earring (though it looks fine) and all that can be done is to leave it a week to heal over and they will pierce it again and as an apology not make me pay again!

I was too shocked to really process it other than to say that I didn’t think she’d want to come back there given she’d been brave to get it done in the first place and was now very upset, and said I had to go as had a very upset little girl to sort out but Could someone senior get back to me. That didn’t happen by the end of the day.

what do I do now? Contact head office? I spent £68 on good quality piercing earrings and about £15 on the piercing aftercare which for me is a lot but it was a special occasion that has gone really wrong. I’d like a refund because I feel I’ve paid for a service that has been poor (be it the fault of the equipment, or staff not checking the back was secure). My daughter is upset she only has one earring (fair enough) and I will try and encourage her to get it re-done elsewhere but right now there’s no way she’d agree to being pierced again.

I don’t write very well- could someone help me word an email and what I should say/ask for? I mainly want to stop this happening to someone other child but I’d also like my money back, not just free new piercing which can’t be goof
for her ear after a week? ☹️

thank you X

that's all a bit dramatic. let it heal. a freshly pierced ear will heal over in no time and then get it redone - at a proper piercing salon. not at Claire's with the silly guns. Problem solved. It's a none issue really.

Concretejungle1 · 16/02/2025 10:03

sashh · 16/02/2025 07:28

I don't think giving a mother a kicking for going to Claire's is going to do any good. It's just going to upset the OP.

I also don't get the hate for modern guns. There seems to be a mantra of, "blunt force trauma" which clearly isn't true because the ear does get pierced.

Yes there can be issues with reusable guns and not always having a autoclave but most guns are now single use.

Also there is a lack of knowledge about what is and isn't sterile. I've yet to come across a piercer who has scrubbed and actually uses sterile gloves. So the second you touch the jewellery it is no longer sterile.

In fact the piercing needle is often not sterile. It arrives in sterile packaging but again, as soon as you touch it with non sterile gloves it is no longer sterile.

I understand the hate for people only having 10 mins training and not knowing about after care.

But it is blunt trauma with a gun? Just look it up.
this was not a single use gun either.

i’m not sure where you’re going to get piercings, but everywhere I've ever gone they have put new gloves on right in front of me Confused
i have a lot of piercings. I would avoid anywhere that was not doing this.

Concretejungle1 · 16/02/2025 09:59

Unsure where people are getting that she wasn't ready?
its understandable she would be upset at losing an earring and then that there was blood from the hole.
im 40 and still pysch myself up before getting a new piercing or tat even though im ready, as i know they're about to put a hole threw me!
then op was trying to put the earring back so clearly she did not want her to go back near her ears!

fresh piercings start closing up immediately do not advice people to try put an earring back through.

Justalittlehandhold · 16/02/2025 09:56

JasperTheDoll · 16/02/2025 09:51

It's not unusual at all except in Mumsnet world where piercings of any form are seen as akin to injecting your child with hard drugs and the start of a downward spiral of depravity.

Mumsnet thinks it’s even worse than that!

It is laughable really!

JasperTheDoll · 16/02/2025 09:51

ProfessionalPirate · 16/02/2025 07:42

I think that’s quite unusual. The ‘convention’ at my DC’s school and with everyone else I know is to do it in the summer holidays after they turn 11. No way I’d let my 7 year old get their ears pierced.

It's not unusual at all except in Mumsnet world where piercings of any form are seen as akin to injecting your child with hard drugs and the start of a downward spiral of depravity.

XelaM · 16/02/2025 09:43

RedHelenB · 16/02/2025 05:45

In mumsnet world, in the real world they're not seen as problems and occur without issue regularly.

This! Why is it such a big deal to get ears pierced?! Why all the Mumsnet faux outrage?! I don't get it. In the real world kids get their ears pierced all the time and it's a totally normal thing to do.

Organically · 16/02/2025 08:55

Mischance · 15/02/2025 20:39

I know you will be pissed off with my judgmental comment, but 8 is really too young to be doing this at all.

As another poster has said - take them out and let them heal, then wait till she is older to try again. In the meantime go and get your money back.

Disagree. My daughter wanted hers done and I felt she was mature enough to make a decision about her own body at a similar age.

I took her to a reputable piercing studio and it has been fine, apart from a few lost backs.

Body autonomy is not something that starts at an arbitrary age - we have it from birth.

So just as I disagree with piercing tiny babies, I stand by the decisions a capable, sensible 8 year old can make about their own body.

@formula3 leave the one that’s in alone and continue the aftercare on both holes.

Find a reputable piercer that works with children - some local to me start at 7, others 9 or 10 - and next time go there.

Why anyone pays more for a shop girl to use a gun than a proper, trained piercer is beyond me.

discocherry · 16/02/2025 08:41

I don’t understand how for some reason she isn’t ready if it “requires courage” for her to get them done? I wasn’t allowed my ears pierced until I was 18 (mad) and I then had them done with a gun. I was obviously a bit nervous because I didn’t know if it would hurt etc. I’ve since had (and taken out) a good number of piercings and I had to psych myself up every time because someone shoving a needle through various parts of your body is painful! Even when I got my nose pierced a few years ago when I was 27, I felt a bit wobbly afterwards. I don’t think a child needs to feel zero nerves whatsoever to get their ears pierced.

Also imo 8 isn’t particularly young. It’s your fucking earlobes. It’s hardly a tongue piercing. I probably wouldn’t let my kid get it done at that age but it’s also not shocking to me. There is such a disconnect between what’s normal in the real world and what’s insane, negligent parenting on here.

Daisydiary · 16/02/2025 08:24

formula3 · 15/02/2025 22:37

as I’ve said already, all her friends and cousins went there with no problems so no, I didn’t do further research.
given my daughter’s medical history? And what on earth do you know about that and how it would affect where she got pierced?

Well, given you’ve talked about her numerous medical procedures and blood tests and a consultant, personally I wouldn’t have messed with anything invasive, with an infection risk, without thinking about it in a lot more detail. Claire’s reviews can be found very easily. Anyway, you know that now. It’s a shame your DC has had to suffer in the meantime though.

Mumtobabyhavoc · 16/02/2025 08:19

FarmGirl78 · 16/02/2025 06:21

I would. I'd want to know good practice so if I rocked up to a piercing studio and there was evidence of BAD practice I'd spot it and know to not go through with someone ultimately doing something that could cause me pain, infection or a bigger medical issue. You don't need enough research to be getting an NVQ, just 10 minutes on google to find regulations and general consensus of opinion.

I've never had my ears pierced, don't have children, but even I know Claire's are the place NOT to go to for ear piercings.

many don't, though and can't be faulted.

Stressedout150 · 16/02/2025 08:14

Jesus I didn’t think anyone went to Claire’s for ear piercing anymore! I wouldn’t let them pierce a bit of pineapple with a stick.
Letting some unqualified shop assistant loose with a piercing gun.

Tia86 · 16/02/2025 08:03

Sorry you had a bad experience at Claire's, I think you now know to do your research when and if your daughter decides to get her ears repierced.
I am not sure whether Claire's will give a refund, they might refund the piercing process but I think you will struggle to get them to refund the earring cost and cleaning solution, but good luck and you should definitely try.

Lots of children here either have their ears pierced as babies, or around the age of 8. Not sure why this has triggered so many people claiming this is abuse 🙄
I would suggest waiting til the start of the summer holidays, and that is what the headteacher of my children's school will often write in the end of term newsletter stating that this allows time for healing, as even if ours have studs, they must be removed or covered with tape (I know you said studs are allowed in your school, but you might want to check if they make them cover them as that can be uncomfortable too). If your daughter plays sport or goes to swimming lessons they may also have their own rules about jewellery, I believe any team that follows the FA rules for example makes children remove earrings.

It is a definite minefield. My daughter wants hers done and I have been trying to research but there is always a bad review. One of my friends got her daughter's done at H Samuel and it sounded good, but it still sounds like a gun system that I wasn't sure on. Similarly a few of the tattoo/piercing places I have looked at, also don't have perfect reviews, so it is tough to find somewhere that you can be completely confident in.

Justalittlehandhold · 16/02/2025 07:46

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Thank god you’re bowing out, I suggest a long walk to clear your head!

Justalittlehandhold · 16/02/2025 07:45

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Get a grip! Withdraw from the thread! You’re derailing and being ridiculous.

You save your energies for people who really can’t “properly” parent, those are plentiful.

This is not a case of not being able to “properly” parent, it’s your ridiculous and dramatic reaction.

If you act like this over a pair of earrings, imagine when your child comes to you with something serious that they’ve made a decision on, give ahead and done it. Your OTT reaction will be not “properly” parenting!

ProfessionalPirate · 16/02/2025 07:42

RedHelenB · 15/02/2025 20:55

It really isn't. My dc were 7, as were a lot of their friends.

I think that’s quite unusual. The ‘convention’ at my DC’s school and with everyone else I know is to do it in the summer holidays after they turn 11. No way I’d let my 7 year old get their ears pierced.