Child ear piercing gone wrong - help me with what to say

The sales assistants at Claire's shouldn't be allowed anywhere near anyone's ears.

They don't have proper training. They use guns which are outdated and dangerous, and the so-called aftercare is appalling. The fact that they charge £68 is even bloody worse.

A decent piercing parlour will pierce ears for around £30, including jewellery and free aftercare. They'll use proper earrings, hypoallergenic metals and will have been properly trained in handling needles and cleaning wounds.

I would take the other earring out, get a refund and go somewhere reputable at the start of the summer holidays and get them done properly.

Updated advice is to not twist new piercings

Get a refund and take her to a tattoo shop with a piercer.

If the piercing has healed over how are they supposed to put the earring back in?

8 is fine, old enough to understand what they're doing.

I'd just take her back and get it re-pierced like they offered.

No!!!

The advice now is not to touch them, no twiddling, no turning, no touching. You spritz them twice daily with something like Neilmed aftercare, its isotonic sterile saline, and keep your fingers OFF.

£83 BLOODY QUID? For gun pierced earrings and their "fast healing" crap? Boy they see people coming don't they!

I'd take both out, wait a few months then go see a competent piercer. And get your money back from Claires.

The earring falling out isn’t their fault. This is so dramatic. Just put it back in, sounds very wishy washy

Could you contact a local reputable piercing/tattoo parlour, they may be able to pierce the same hole but with a needle rather than a gun.

I had mine done with a gun when I was young and the gun got stuck with the earring kind of half in my ear, it was incredibly painful and had to be finished off with a needle which hurt much less!

Claire’s should definitely refund, those backs go on so tight, there is no way it should have fallen out. Contact them on social media if the store don’t agree to a refund.

No, Blue Banana are as bad, again, retail assistants with minimal training.

Piercings should only be done by proper, accredited piercers, most will either be attatched to Tattooists or have their own studio.

I wpuldn't let Caire's pierce a teddy bear. Get a refund. I'm sure DD won't mind waiting now.
DD had hers pierced at a well respected local piercer/tattoo parlour. It wasn't cheap, but worth the price. We made an appointment and has it done on the day she left year 6. That gave her ears six weeks to heal before she had to take them out for P.E when she returned to secondary school that September.

Sit her down,calmly,
ice cube her ear lobe, twidddle the front and backwith two index fingers and thumbs. Onceyou have hold of the back fairly firmly you should be able to pull the back off.

Can she, in the meanwhile with clean fingers, twiddle the stud round in case the blood has dried around the stalk of the earing, to remove the intact one and let both heal over

£68! I paid £25 at a local piercing studio. When DD had an issue we popped in and they fixed it for free.

It really isn't. My dc were 7, as were a lot of their friends.

Blue Banana are exactly the same as Claires, but if anything more dangerous as they're let lose on other parts of the body!

The "piercers" there are hired as shop assistants and then allowed to pierce if they're deemed worthy. Absolutely no apprenticeship or decent training is done. Their jewellery is awful quality and their aftercare outdated.

And before anyone says I had all mine done their and they healed fine, well I could go for a drive without my seat belt on and not die but I choose not to because I know better and there are safer options.

i had 3 sets done via gun as a teenager, only one worked the other two ended up having issues, i've since had them re done, and several others (including a triple helix) done via needle with a proper piercer and only had one have any problem.. which was my fault for touching it with fingers i'd had in dirty washing machine leaked water... that was a trip to dr and a week of antibiotics to fix.

Claires are a shithole and ought to be stopped from doing peircings.

This happened my daughter with ear piercing at Claire’s.

I just took her in and they pierced the one ear again.

No dramatics, it was no one’s fault and easily sorted.

If you’re going to be snippy, at least be literate.

She explains in the OP that they found it in the hood of her coat.

OP, I’m interested why you have allowed your 8 year old to do something that you yourself have not had done?

It not her fault. Claire’s is not a reputable place for ear piercing. Tell them no thanks I want a refund as re-piercing in a week is not acceptable - she’s traumatised and doesn’t want that, and you did not expect to have one piercing!!!!

It's the back she lost, not the earring!

I'd take them both out, wait a couple of years and go to a better place if she still wants them doing. Before my last piercings, I researched online and Claires came out as the very worst place for piercings. I ended up going to my local tattoo studio, was pierced by needle, no blood at all and paid £35 for it, with titanium earrings.
Edited to say pursue a refund from Claires!

I would take the earrings and aftercare back and ask for a full refund. Once your daughter is ready, I would take her to a professional piercer. It’s night and day service wise and pain wise. My teen waited until she is 15 because she is terrified of needles and she didn’t even flinch when the piercer did her lobes. Now she wants all sorts of piercings.

i can’t promise it will be complication free as anyone can have complications. The difference is that a professional piercer will bring you back in and deal with the situation.

Dd ended up with an infection 4 months after we thought her ears had healed. Her piercer drained it, gave us care instructions, and let us know it was bad enough to need oral antibiotics which we got from her GP.

£68 for earrings, I'd expect the back to stay on. Get your money back. Ridiculous.
Take the other one out, let them heal over and go to a proper piercers in a few months such as Blue Banana. They can give advice and do a better job than Claire's.

and I found the earring itself in the hood of her coat

Probably this one 🤷🏻‍♀️