To think Vinted is the new Wild West for buying and selling

I’ve been pretty lucky with Vinted. I’ve bought a lot (not ventured into selling yet) but no major issues and the minor ones were quickly resolved

I've bought loads of stuff on Vinted and only had a few bad experiences. One item I ended up sending back but the others got donated and chalked up to experience.
I only buy from sellers with lots of 4.5 or 5 star reviews. I've had some amazing bargains as have my kids. I struggle to justify buying from shops now as you can find most stuff on Vinted.

I don't sell on there yet as im disorganised and worry I'd not meet the postage deadline. We have a really good local FB selling site where people come and collect from your house, that suits me much better!

OP, did you click the ' I have an issue' button and get a refund?
I've made over £500 selling clothes for a few quid per item, and I've saved an absolute fortune buy kids clothes on there. Only ever buy from sellers with lots of good reviews and always make a note of the condition listed, as that's your leg to stand on if something arrives not up to standard. If it isn't, I always raise an issue. If dodgy sellers never get pulled up they're going to keep doing it so we all should! I've only had to do it a handful of times though.
I also don't understand how your buyer raised an issue one working day later.... I don't see how it's possible?

I agree with the poster who said don't sell expensive items. I have had a lot of success selling items under £40 but just removed a pair of boots I was selling for £120. Got lots of messages asking about sizing etc which is fine as it's a big purchase, but some turned rude when I didn't reply on the same day (and really, I can't guarantee whether they're going to fit or not, I can only say what size they are!) I just decided it was more hassle than it was worth.

I have over 100 5 star reviews and haven't had any problems at all. The only time was my fault - sold a pair of my DS trainers and he'd given me the description and photos and I'd just posted them. They were falling apart and the buyer obviously complained, totally fair and I haven't let my DS give me his stuff to sell since!
I haven't bought anything valuable only a few kids items and some books. Pretty much 100% of people have been lovely.
I've had one person who didn't collect so it got returned to me. One out of 100+ sales.
Don't accept offers from people with no reviews.

I've had a couple of items not as described. A dress with a burn mark! Unfortunately I didn't spot it until after I'd clicked all ok (lesson learnt)
And a very worn coat in 'very good' category described as 'worn a couple of time'

But for the most part I've found it great , I don't but expensive things though. Clothes under £10 usually. No issues selling either.

I am seeing more and more items marked ‘new without tags’ which then say ‘hardly worn’.
If you’ve used it, it’s not new without tags!

Mind you I’ve bought a couple of items marked ‘very good’ which have clearly never been worn so it’s balanced out.

Over 300 transactions here , sent 1 item back ( had to pay postage ) and had one buyer send 1 item back to me as had a hole under arm ( will never know if was my mistake or they done it /swapped upon receipt ) but either way pretty good odds .
I've also received 1 negative feedback review as something was slightly damaged in transit , I refused refund unless she sent back , she wanted a discount , which I refused.
But 1/300 is pretty good odds and I'm still 5 🌟 overall .
I don't sell anything more than about £30 and though and nothing designer

I've found it more hit that miss. I bought a next "leather"jacket new with tags. When arrived the collar "leather" was peeling away I know it was leather look not genuine but must have been badly stored,

Bigger purchase was a special dress for my daughter almost like a prom dress was £17 and absolutely stunning everyone was commenting on it

I've got some holiday bits all worked out well, and this weekend have ordered over £40 on midi dresses for a upcoming city break so fingers crossed!!

I’ve sold approx 100 things in Vinted. Not a single issue with any sale, other than one woman who didn’t bother to collect the parcel so waited ages before it made its way back to me. That pissed me off but not really a massive problem.

I buy loads of stuff for child on there and only had a handful of issues. A couple of times where the wrong items were sent. One was super easy to sort, the other was a faff but I got my money back once I raised a complaint.

I know people do get dicked around on Vinted but my experience has been great on the whole. You’ve been unlucky but it’s a risk you take using a platform like this.

Vinted is definitely on the seller’s side. The fact that they only give you 48 hours to raise an issue is ridiculous.
I only buy cheap stuff on there in case it turns out to be a dud.
mostly stuff is ok. I don’t sell though.

Brought some boots. Looked okay on arrival and marked as okay. Wore them 3 days later and the sole completely fell off. They had been glued on and looked okay but didn’t stand up to being worn. Contacted Vinted but you only have two days to report an issue and they say they can’t do anything. Seller just ignored me. Buyer protection is a fee but offers no actual protection.

Only buy on Vinted if you are happy to gamble you’ll have to put the item in the bin and are okay to lose the money.

I think you’ve been unlucky, I’ve bought and sold a lot on Vinted and never had a bad experience. I find it hard to buy things new in shops now because it seems over priced in comparison. It also gets very addictive!

As others have said, it works best when you are buying and selling cheaper items.

Hopefully if you carry on you’ll have better luck!

I love it so much I struggle to buy new! Something will go into the shops as new season and be on vinted within a couple of months, the idea of spending £30 on a top i know will be on Vinted for £8 within weeks is now unthinkable to me. I have had a couple of rubbish experiences though, including someone who tried to claim i missold them an item because they were too tall for it....wish I was making that up!

It’s a giant fence for stolen and illegal counterfeits.

My favourite is when someone is selling something as "new with tags, never worn," alongside a photo of them wearing it in a bar. Or the other classic. " Very good. Wool. Says size 10 but fits more like a 6" because they have shrunk it. The first time I bought something, it was a size 6 but the seller had failed to mention it was a US size 6 so massive on me. I gave them 4 stars. I got an awful review off them for not giving them 5. Alot of stuff is very overpriced.

I've bought loads of stuff and never had any problems. Never sold anything.

Out of the last two orders I’ve made the seller has subsequently cancelled the sale after over a week of waiting! So annoying since then I need to find another seller, wait for postage again… And there’s no way to leave bad feedback about the seller.

I agree. Bought a dress and it arrived this week. The dress is faded and worn, and the tie of the dress is damaged.

The seller suggested I must have cut it when opening it! I shared the photos of how I had opened it by hand. They gave me £3 back on a £25 dress. They have great reviews and I felt awkward to give a 3 star out of 5 but didn't think it fair to suggest I had damaged it when I hadn't.

Reading these posts I don't know if they're a bit of a scammer. Or if they are genuine and think that I am!

I stopped selling on Vinted when I tried to sell some beautiful shoes. I’d worn them once for a couple of hours whilst sitting in the car and at a restaurant table.

The buyer sawed the heels off and returned them to me saying I sent them to her like that. You could see all the saw marks. They were really well made and great quality shoes and you could see she’d had to work hard to destroy them. She claimed the heels (not the sole, the whole heel) magically fell off when she got them out the box. Vinted said they 100% agreed with me but they had a process to follow and so she didn’t have to pay for them.

It’s been a year and I’m still salty about it. It’s the fact that they were beautiful shoes and she made it so no one could wear them. I’d rather have given them away than have to throw them away.

I mainly buy new with or without tags, I've had to raise several cases for stained or damaged items but Vinted accepted and refunded immediately.

I've done OK on 'very good' items but I only buy if they are very cheap and will donate if they miss the mark.

I've sold a few new with tags things without problems.

Vinted is far more on the sellers side than ebay. I think some people will make up issues if they don't like something or it doesn't fit so don't enter into a conversation until after they raise an issue with photos.

I love Vinted, for clothes I probably love 3 out of 4 items and have saved a fortune.

When they state’ only worn once’ . I always ask worn once by YOU because it is second hand and th wore it once or worn once from new with you as the original buyer?

I've had quite a few bad experiences of items listed as very gd then turning up stained etc. I actually often now look closely at the pics and sometimes if it only says good condition I'll ask if there are any marks or stains. If it's expensive I'll still ask even if it says very good. The amount of ppl that then say yes it's got a wee stain on the front etc but haven't noted it in the description is frankly shocking.

I also now check they realise they've sold something or plan to send it. I had a few examples of waiting until the 7days then I get a cancellation notice and have to wait even longer for a refund. That really annoys me!

I haven't sold anything I still only sell on eBay as I prefer that for selling. I find ppl want stuff for peanuts on vinted and I don't think u can stop ppl from making offers when u don't want to sell lower than the listed price.

I’ve only had one issue but I rarely
buy anything. Bought a dress a few weeks ago that had been out of stock on the shop
website, what arrived was a really
horrible coat which due to me being away with work and only having one day to return (and finding there were none of the delivery option near me) I will now be donating to bloody charity. More annoying than anything else.
Had raised the issue as soon as I opened it but was going away the next day and just didn’t have time to sort it out properly.

Sometimes I think some buyers are forgetting what and where they are buying. It is essentially an online car boot sale. Ebay became all but unusable for used items especially clothes due to unreasonable expectations and low prices. When the buyer is getting maybe a a couple of £'s after costs and postage, we should be realistic.