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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think buying and selling homes could be made much much simpler..

182 replies

Hungrycaterpillarsmummy · 14/02/2025 16:46

If there was a sort of "legal database" where only solicitors can access and it would show all previous documents relating to a property so there is no faff of going back and forth between solicitors.
I'm having to provide building warrants and applications, affadavits for road access etc which was obviously already done when we bought the property. Now we are going through it all again using a different solicitor for the sale.

Also the jargon ..surely the jargon could be modernised?! I just had an email saying "I see that you have emailed further requesting a mandate, I will get my colleague to prepare same and forward onto you."

Prepare the same! Honestly..

Maybe I am being unreasonable but it's such a fucking fafffffff.

OP posts:
TinyFlamingo · 17/02/2025 03:40

Gov have said this is something they want to work on and believe it when I see it

It baffles me that in the US the most litigious country in the world that they can do escrow in 2 weeks! If they can surely we can.
But then we look to the land registry having a backlog here for 2 years and you get why it's grinding at a snails pace!
It's painful and rife for disruption!

3678194b · 16/02/2025 23:34

Yep. I bought my first home in 1997 and latest home within the last year. Homes in between then too. Even with no chain it's taken 4-6 months each time.

In latter years, the only difference I've found is the addition of email and having to prove your identity and source of income/deposit seems to be more stringent. I don't remember so many checks and verifying everything the couple of first homes I bought.

TheLette · 16/02/2025 23:29

The English system is insane. What I don't understand is who benefits from it. The only profession that seems to benefit is the surveyors as a property may have more than 1 survey before it's sold due to sales falling through. I don't think anyone wants to open the can of worms and fix it. It makes me laugh when our consumer protection regulator messes about with the likes of mattress deals and Xbox subscriptions when our conveyancing system is so obviously unfair and leaves consumers exposed to so much unnecessary stress and cost. Whilst also not benefiting anyone. If we had been able to move last time, our conveyancers, estate agents, removal firm, the Government (in the form of stamp duty) and our bank would have all benefited from the sale.

calishire · 16/02/2025 23:29

I've noticed a trend that lots of properties are coming on the market using the "modern method of auction" but maybe that's area dependent?

welshmercury · 16/02/2025 23:17

In this day and age it’s not like someone has to go down the land registry and search for documents unless it is a very old house! The drama some of my new build neighbours are having trying to sell their homes because the developer didn’t do such and such is ridiculous. The houses are 10 years old!

MrsCrabOrange · 16/02/2025 22:55

I am a solicitor and I wouldn't touch conveyancing for twice or even three times my current salary. Between the huge risk of getting sued, and the attitude of most clients it's not worth it.

Simplelife2021 · 16/02/2025 22:02

Conveyancer here - I hope you will all bear with me and not judge! 95% of all conveyancers are completely overworked and overwhelmed and suffering from stress and anxiety in a very high pressure, high stress and, believe it or not, fast paced environment. We have 100’s of files each, not allowed to turn down work even though we don’t have capacity to deal with any more. We are all working weekends, nights etc to get people moved. We all agree that the system has to change. We have a huge amount of red-tape compliance to wade through, lender’s are increasingly strict about the requirements for lending and what we must obtain on their behalf, conveyancers are literally responsible for ensuring that the roof over your heads is a good buy and won’t come back and bite you in the arse. People are very quick to say ‘we dont care about that, we just want to move’ until something is actually wrong and then conveyancers are the first people you call to say we ballsed it up. I’ve been doing this job for 20 years and it just gets harder & harder each year. Most conveyancers really do understand how awful buying and selling is in this country, and we’re desperately trying to meet the expectations of our clients, the agents, the lender, the chain, and our personal targets. But I’m also a mum and a wife and I’m working so many hours I’m feeling guilty all the time because I’m struggling to keep up with my responsibilities at home and my responsibilities at work, and more often than not my family come second and my work comes first purely because I care about my clients. And I can tell you 100% that a lot of conveyancers are exactly the same. My anxiety and stress levels are through the roof because of my job and I will be leaving by the end of the year because I can’t sustain this level of working. And despite what you think we really don’t get paid as much as you’d imagine. Law firms are dreadful, we don’t get paid overtime so we’ll be paid to work 35 hours a week but most of us will 50-60 hours. It’s crazy, honestly. But having said that, the process is so stressful that I’ve sworn never to move myself! Ok - rant over!

msberry · 16/02/2025 21:38

System needs to be modernised. Surely could all be put in an app to see progress. Witchcraft needs to be removed...

BeCosyLion · 16/02/2025 20:26

Fencehedge · 16/02/2025 16:28

We've never paid more than £550 for conveyancing on a single transaction.

This is the problem thought. It’s so cheap that conveyancers have to take on 100s of files each so everything slows down

Abra1t · 16/02/2025 19:17

Mine will be around £1800-£2000.

Fencehedge · 16/02/2025 16:28

We've never paid more than £550 for conveyancing on a single transaction.

Catullus5 · 16/02/2025 16:13

DameCelia · 16/02/2025 10:01

🤣🤣🤣
You obviously haven't read the thread then!
Who do you think is doing all the Lender's work??
And £500 will buy you very little time, because of the cost of PI cover because of the highly risky nature of the work!

How much would you typically pay in the UK for a simple residential conveyancing matter then?

Like I said, I don't think the equivalent of £500 it's very much at all but the process here is so routine that I don't imagine it does take up much time.

DameCelia · 16/02/2025 10:01

Catullus5 · 16/02/2025 00:15

The last time I moved, I think I paid the lawyer the equivalent of about £500.

I'm not sure how that compares with UK conveyancing fees but to me it doesn't seem like very much. The reality is that the lawyer doesn't have to do all that much and a standard residential conveyance isn't a complicated piece of work for a generalist lawyer.

🤣🤣🤣
You obviously haven't read the thread then!
Who do you think is doing all the Lender's work??
And £500 will buy you very little time, because of the cost of PI cover because of the highly risky nature of the work!

MegTheForgetfulCat · 16/02/2025 08:52

Catullus5 · 16/02/2025 00:15

The last time I moved, I think I paid the lawyer the equivalent of about £500.

I'm not sure how that compares with UK conveyancing fees but to me it doesn't seem like very much. The reality is that the lawyer doesn't have to do all that much and a standard residential conveyance isn't a complicated piece of work for a generalist lawyer.

The reality is that the lawyer doesn't have to do all that much

Well for £500 I would hope not! I'm not a resident property lawyer but at my firm you'd get barely an hour of my time for that (and I'm not in London and not a partner!).

When it comes to money for doing not much, my vote would be the £999 typical "product fee" charged by lenders when taking out a new mortgage!

Catullus5 · 16/02/2025 00:15

The last time I moved, I think I paid the lawyer the equivalent of about £500.

I'm not sure how that compares with UK conveyancing fees but to me it doesn't seem like very much. The reality is that the lawyer doesn't have to do all that much and a standard residential conveyance isn't a complicated piece of work for a generalist lawyer.

Keepingthingsinteresting · 15/02/2025 22:48

Whotenanny · 14/02/2025 20:42

I wish we had WYSIWYG house buying - what you see is what you get. No council searches or other BS associated with house buying.

Edited

You’re mad then. If you’re willing to spend hundreds of thousands of pounds without any understanding of of what you’re buying I really have seen everything.

The English system is shit, but in large parts as the price on conveyancing is so cheap the level of experience is very low ( you can’t get decently qualified staff) and the volume is intolerably high. I’d like to see how many people complaining would be able to tolerate the work load of your average conveyancing professional (which I’m not, but I work in a business that employs them).

Catullus5 · 15/02/2025 20:52

DameCelia · 15/02/2025 20:33

That makes sense.
Here it can take weeks to months to get a mortgage offer!

That's atrocious.

Here, the banks will 'pre-approve', ie, look at your finances and tell you how much they're prepared to lend. Takes about a week.

With that, once you've found a property, you tell the bank and they'll immediately say yes or no.

I've dealt with UK banks and their staff seem to border on incompetence.

DameCelia · 15/02/2025 20:33

NattyTurtle59 · 15/02/2025 20:20

Here you sign with conditions, one of which is usually being able to get the finance. If you can't then you pull out of the deal before it becomes unconditional. Once it becomes unconditional it's set in stone, unless you are prepared to forfeit the deposit.

That makes sense.
Here it can take weeks to months to get a mortgage offer!

NattyTurtle59 · 15/02/2025 20:20

DameCelia · 15/02/2025 18:12

This is a big part of it.
Regulations around paperwork for everything that has ever been done to the house are getting tighter and tighter, regulations imposed by the Lender.
Most people don't have the paperwork.
While indemnity policies can help, sometimes they're not acceptable.

I am curious how it works on other countries where it all goes through so quickly. Presumably the seller has to prove the property is mortgageable before marketing it. Otherwise you'd offer on a house, be committed to buying and then discover you can't get a mortgage?

Here you sign with conditions, one of which is usually being able to get the finance. If you can't then you pull out of the deal before it becomes unconditional. Once it becomes unconditional it's set in stone, unless you are prepared to forfeit the deposit.

NattyTurtle59 · 15/02/2025 20:17

MrTiddlesTheCat · 15/02/2025 17:02

My last house move was here in Sweden and it was so straight forward. The whole process from first viewing to getting the keys took 2 weeks.

It's quick because everything is done by the estate agents selling the property. We made an offer. Offer was accepted. A week later we all met at the bank (us, them, estate agent, bank manager) and all the paperwork and legal stuff was done there and the keys were handed over.

It sounds like you have a great system there. A friend in the UK recently sold and purchased property and I was astounded by all the work she had to do - here too it is all done by the estate agent. When I sold my late DM's flat the agent came to my workplace, we sat in a room and went through the forms, I signed them and left everything else to her. So easy.

NattyTurtle59 · 15/02/2025 20:13

lnks · 15/02/2025 15:21

So if someone has a sudden change of circumstances i.e. death of partner, becoming too unwell to work, redundancy etc. They should be financially penalised?

Well it seems to work well in other parts of the world. You can't have a cumbersome system on the remotely small chance that something might go wrong. People should be considering those situations BEFORE they decide to commit to buying a house anyway and not mortgaging themselves to the hilt.

tinytemper66 · 15/02/2025 19:37

Hungrycaterpillarsmummy · 14/02/2025 17:01

I'm sure on Mumsnet we could think of multiple ideas to make it a much simpler process..but it would never be implicated and I don't know why not!

Money 💰

SnoozingFox · 15/02/2025 19:34

It's like getting confirmation (probate) in Scotland. The process is complex and although you can do a bit yourself, you need a legal professional to help. The legal profession have ZERO appetite for simplifying anything as this would mean they earned less money.

Catullus5 · 15/02/2025 19:10

DameCelia · 15/02/2025 08:55

That's the system we have in E&W.
There's not that much unregistered residential property left here, and unregistered property shouldn't pose a problem if you use a solicitor who specializes in it.
The delays in E&W (other than bucket shop 'conveyancing firms' doing everything in bulk through an automated process which just goes round and round in circles) is that the mortgage is secured on the property. Last time I looked at the Council of Mortgage Lenders Handbook the average number of pages of requirements for Lenders was around 26, God knows what it is now
Each Lender has different requirements.
You've seen the house you're buying, you know it's got two types of tile in the roof, a badly constructed extension, a missing chimney breast downstairs and the wiring looks 'interesting', your solicitor doesn't.
They rely on the forms sent by the seller and other bits of information, each of which gets checked against the Lender's requirements which often throw up more questions which can only be answered by the seller.
Most sellers will say 'it's fine, I've never had a problem, my solicitor didn't worry about it when I bought it, it's been like that for years, the estate agent told me not to worry, I don't understand why the buyer's Solicitor is making a fuss, the buyer doesn't care'. Most buyers will say 'I'm not bothered, it looks fine, I'll probably change it myself anyway, my Mum's house was the same and hers was always fine, the estate agent told me not to worry, I really really love the house'.
Neither of them realise that what they think is irrelevant, neither of them are forking out the money. The party who decides is the Lender.
Buyers' solicitors will always be super cautious, property purchase traditionally has the highest number of negligence claims against solicitors. For not spotting things. All the whole their clients are yelling at them not to ask questions.

Apparently the various jurisdictions in the UK have modified versions of Torrens. The Republic of Ireland has full Torrens, but I really couldn't tell you what difference that makes.

Perhaps two things here are more important, firstly how you contract, and secondly, how long you wait.

Here, the standard method is that you sign a contract subject to conditions (chiefly finance, satisfactory building inspection report) and satisfactory council file. The buyer has ten working days to raise issues. Otherwise, the buyer and seller are absolutely locked in. This makes gazumping a very risky proposition. On settlement day, title and payment are swapped and you move in (or out) and it's a very simple process.

The other thing is how fast things happen. I would expect finance, builders report etc to happen in days. It's unthinkable that I would wait weeks for the solicitor to do something, or the bank etc. it seems a feature of UK life that people seem to have to wait ages for service providers to get round to dealing with them. Here, the time from signing an offer to moving in can be less than a month.

Catullus5 · 15/02/2025 18:25

DameCelia · 15/02/2025 18:12

This is a big part of it.
Regulations around paperwork for everything that has ever been done to the house are getting tighter and tighter, regulations imposed by the Lender.
Most people don't have the paperwork.
While indemnity policies can help, sometimes they're not acceptable.

I am curious how it works on other countries where it all goes through so quickly. Presumably the seller has to prove the property is mortgageable before marketing it. Otherwise you'd offer on a house, be committed to buying and then discover you can't get a mortgage?

I suspect people in the UK used to do a lot more themselves without a tradie then now. My dad wired his house and did plastering etc.

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