Sick of Vinted not helping buyers

Yes

I bought an item which was broken in transit. Reported it, with photos. Eventually got a message requesting a photo. I sent the photo again.
Still waiting now several weeks later.
I won’t buy from vinted again.

Does eBay have an integrated postage label system now like vinted? I sold on there years ago but found it a faff estimating postage, labelling parcels. going to post office etc. vinted does the postage cost calculation and prints a label. I’ve not had any issue buying or selling (the only time I said an item was not as described, the seller paid for a returns label for me the same day so I obviously lucked out!) I’ve never bought or sold anything more than £15 on there though.

I've only used Vinted once. Bought a pair of boots I'd been watching after seller reduced the price. Went to pick them up from the Post Office and empty box. Seller completely denied it, she has numerous positive reviews. I did get my money back as I'd bought buyer protection, however they made me photograph the packaging (as though that would prove anything). She was really nasty about it and it completely put me off.

I agree with those saying don’t buy anything from Vinted at a price you can’t afford to write off. Even if the seller accepts a return, there can still be problems with the returns process. I bought a bag that was SNAD (pictured so as the enormous rip at the back didn’t show) and although the seller agreed to a return, Vinted sent me an InPost label addressed to me, not the seller. When I queried it, they just said ‘sorry, we only issue returns labels once’ and after I explained multiple times that the label was addressed to me and therefore could not be used, they said they were no longer communicating with me on this matter and blocked my account.

I refuse to go near Vinted I’m afraid as I’ve heard too many bad stories. EBay are much better and it’s free to sell on there now.

Hopefully people will go back to eBay now there are no seller fees for normals.

Same. I bought a coat. The photos disguised the 5 massive rips in the lining seams where someone had been squeezing themselves into it. I had to pay postage to get my £30 back, got abused by the seller, and lost my right to leave feedback. It's shit.

What Pisses me off is when people describe items as ‘very good’ condition and they look terrible! Obviously I don’t buy them but I’m really honest about any flaws with anything I sell. I always say ‘tiny bit bobbly’ or ‘hole in pocket but not visible.’

I think vinted best used for things that have a value that you can afford to write off. So if it's cheap and arrives and is snad then you give a terrible rating and leave at that. I find eBay better for both sides if it's worth more

I've just sent my 100th parcel and so far nothings gone wrong, but I am mindful that my time is coming. I've got ten to send today. However I appear to have something that was sent to me lost in the post so I need to deal with that. And some CF who pleaded poverty to get a discount is listing an item I sold to her at 4 x the price. More than retail actually. I am thinking I will switch to Whatnot, I spent all day on their yesterday and it was such fun, waiting to see what the quality is like when the goods arrive first,n

I have stopped using Vinted.

I bought a Tiffany ring that was not the size stated, it was so obviously about 5 sizes too small. The seller stated it was my fault and would not accept a return, I had to get Vinted involved, it is all chatbot and really hard to navigate, they did find in my favour in the end and the seller reluctantly agreed to a return, I sent it Special Delivery (at my own cost) and had proof it was delivered but then the seller tried to say she was out when it was delivered and did not know where it was. 🙄

I resigned myself to losing £350 but when I checked again, I had been given the refund. Took about 3 stressful weeks of trying to sort out though, I would not use Vinted again after that.

I don't shop on Vinted unless I actually know the item if that makes sense. Bought a pair of shoes and they turned up in a completely different colour. Apparently the photos are not expected a to be a true representation 🤷🏻‍♀️

Vinted's "buyer protection" is notoriously shite

I had an item delivered which was clearly damaged in transit. They did fuck all to help me, I had to pay to send it back to get any money back. The seller was devastated too.