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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To get change from self service machines?

43 replies

greenvoid · 12/02/2025 12:01

We often need a few pounds in change (tooth fairy, school fairest/disco/party, church donations, dh gets a raffle ticket at the football etc). Occasionally, I will pop into my local supermarket (like Tesco Express but not that) and use a £10 note for something £1 at a self service machine to get £9 change. I've started to wonder if I can get in trouble for this is I do it often? Or am I entitled/allowed to do this as regularly as I want? Genuinely don't know if IABU.

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ladygindiva · 13/02/2025 08:54

burnoutbabe · 12/02/2025 17:06

@ladygindiva

No it's £34. So I can easily get notes but it's the £4 in coins thats the issue -maybe they expect me to give them £5 note and say "keep the change."

That makes more sense 🤣

Needmorelego · 12/02/2025 20:34

MyIvyGrows · 12/02/2025 20:19

When I worked in Tesco 25 years ago someone used to come in and piss on the floor, and they didn’t get into trouble 😫 This is well within the normal behaviours category!

I worked in retail for years and indeed customers did all sorts of revolting and annoying things that we (as floor staff) were pretty helpless in stopping.
It really seems that (going by several threads on here recently) there's suddenly this strange paranoia from people doing something that is so unbelievably normal in a shop and they think the staff are going to be judging them or banning them from the shop or whatever.
The world seems to have gone odd.

MyIvyGrows · 12/02/2025 20:19

Needmorelego · 12/02/2025 12:26

Why is there suddenly a whole load of threads about people thinking they are going to get in "trouble" in shops for doing perfectly normal things in shops?
Has the generation raised on internet shopping and home delivery come of age and they have zero clue how shops actually function?
All so odd.

When I worked in Tesco 25 years ago someone used to come in and piss on the floor, and they didn’t get into trouble 😫 This is well within the normal behaviours category!

Bjorkdidit · 12/02/2025 20:15

NebulousDogwhistle · 12/02/2025 12:28

For every person doing this, there's one paying for their weekly shop in shrapnel.

I sort of do this, but not so much any more. I used to save small change and bag it up until I decided it was a faff, so now I just throw it in the self service till and pay the rest by card.

But now I hardly use any cash, it's once or twice a year that I decide to clear out my change stash.

But unless you're using this to swap fake £10 notes for £9 of genuine money OP, no-one is going to notice or care. Hundreds/thousands of people a week will use that till so you getting some change is a drop in the ocean. Plus it's much harder to fake notes these days, likely no-one is going to bother with £10 notes, and I think the self service tills can detect fakes anyway, so crack on.

Acommonreader · 12/02/2025 19:58

greenvoid · 12/02/2025 12:09

Also because I assume that the manager has to organise and arrange change and there's me taking it all every week?

Please do not worry about this. I have worked in supermarkets on the checkouts management. They have tons of change. You taking a tenner here ( in your rightful change) and there is nothing to them.

CorduroySituation · 12/02/2025 19:49

ItGhoul · 12/02/2025 12:39

There is literally no reason on earth why the store is going to give even the tiniest of fucks about this. They won't even have noticed.

Honestly, nobody is spending their working day monitoring your use of the self-service machines. You're just a customer buying something. They're not interested. You could be putting a £50 note in to pay for a single potato, for all they care.

Please tell me you don't overthink everything to this degree, because you must be genuinely exhausted if you do.

I agree.

I cannot imagine giving shite like this any head space or thinking time whatsoever.

CorduroySituation · 12/02/2025 19:48

There's over thinking and then there's being absolutely ridiculous ... Confused

burnoutbabe · 12/02/2025 17:06

@ladygindiva

No it's £34. So I can easily get notes but it's the £4 in coins thats the issue -maybe they expect me to give them £5 note and say "keep the change."

DappledThings · 12/02/2025 16:17

There is literally no reason this would even be slightly an issue. There's over-thinking and then there's just inventing a problem out of thin air.

It's about on a par as wondering whether the shop would mind if you always wear a green jumper or you're left-handed or anything else entirely inconsequential

MoonWoman69 · 12/02/2025 16:12

I do this in shops and at manned checkouts too! I don't think the change police will be hot on our heels to be honest!
Money is money, so long as you're buying things and paying for them, it really is a none issue!

JudgeJ · 12/02/2025 15:59

greenvoid · 12/02/2025 12:01

We often need a few pounds in change (tooth fairy, school fairest/disco/party, church donations, dh gets a raffle ticket at the football etc). Occasionally, I will pop into my local supermarket (like Tesco Express but not that) and use a £10 note for something £1 at a self service machine to get £9 change. I've started to wonder if I can get in trouble for this is I do it often? Or am I entitled/allowed to do this as regularly as I want? Genuinely don't know if IABU.

It seems to be the 21st century version of what we did in the '70s. No cash machines etc so if we needed cash for a Saturday evening out we would buy something from M and S using a cheque then return it and get cash! If we were a bit short near the end of the month we would use a cheque for all our purchases in the knowledge that by the time they hit the bank our salaries would be in! The advances in technology has put pay to all our little tricks!

TherealmrsT · 12/02/2025 15:55

I used to do the opposite and pay using small change to get rid of it.... perhaps we balance each other out!

Normallynumb · 12/02/2025 15:52

I've done this regularly.
It doesn't take any longer to insert a note into the slot than tap contactless
It's fine

letthemeatcakes · 12/02/2025 15:50

I even have the nerve to do it at the till. Though I do do the opposite when I have too much change and pay with that.

ladygindiva · 12/02/2025 15:32

burnoutbabe · 12/02/2025 12:45

I have done this often when needing coins for the cleaner.

I have since gone into my bank and got £50 worth of £1 which will cover me for 10 visits.

Your cleaner costs £5? And why not hand over a £5 note? I'm confused

honeybeetheoneandonly · 12/02/2025 15:20

Yes, if you don't spend the full tenner every month they will eventually escort you from the premises and ban you for life. Then they will cry and go bankrupt....all because you wanted a pound for the tooth fairy. How do you live with yourself?

ladyofshertonabbas · 12/02/2025 13:57

Get into trouble? Of course not.

Dotjones · 12/02/2025 13:52

Supermarkets want you to spend money in them. They will do anything they can to get your custom. Whilst you think you're "pulling a fast one" by doing this, actually it's them doing it to you. That's the beauty of a great confidence trick, to make the victim feel like they are the winner.

Believe me, if self-service checkouts operated at a loss in terms of revenue generated versus cost to install and operate them, they'd be switched off instantly.

StrawberrySquash · 12/02/2025 13:35

You won't get in trouble - it's fine! But supermarkets are clearly trying to get away from having to deal with cash at all.

Similarly they don't want your small change, hence fitting a slot over those chutes they used to have. And hence spitting out a terrible selection of small change that a human never would.

Crumpleton · 12/02/2025 13:32

If I was a supermarket manager, or any other shop owner I'd just be pleased you pay for your goods.

UbiquitousObjects · 12/02/2025 13:29

I don't do this at self service but do it every couple of weeks at our local coop.

I take £20 cash out at the free ATM at the door, buy something for a couple of quid and get the change. I ask if there's any chance of coins please rather than notes and they've always given me maybe one fiver and the rest in £1 or 50p's.

Zero issues, I'm not sure why you'd even give it headspace tbh.

Crunchymum · 12/02/2025 13:24

Maybe they'll start filling the machines with 1p's - that'll teach you @greenvoid 😂

Actually I hate using cash with self service machines as I always seem to end up with too many coins? If my change was meant to be £1.50, I seem to end up with x2 50p coins, a 20p, a 10p, x2 5p's, x4 2p's and x2 1p's!

I've actually gone to customer services in M&S before when I got given £2.20 change all in 20p's and they swapped me for a £2 coin out of a manned till.

KeyWorker · 12/02/2025 13:18

It’s absolutely fine. Even if they did notice you doing this regularly (which I doubt they would) they have absolutely no reason to ask or prove that you have any other option but to use that £10 note for this £1 item. The whole point of self service tills is that they don't have to interact with you. Don’t overthink it.

MissEloiseBridgerton · 12/02/2025 13:14

Change comes into shops whether you get £9 in coins or not, they're not needing to order more change because of you!

I can't believe people live with such high levels of anxiety!

LadyMaryCrawleysVaginaOfDoom · 12/02/2025 13:09

You're being resourceful, surely? Not doing anything wrong!

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