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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

I have the money for repairs but cannot face dealing with trades. AIBU to just live in the house as it is

188 replies

Eastie77Returns · 11/02/2025 19:17

Just that really. Bought the house a few years ago. I had threads going at the time about my horrendous experience with Trades. In one particular case (main builder) the police ended up getting involved. We thankfully found decent builders to fix his awful work but even they made errors and ruined some of our new flooring with paint.

We did find some good trades: a Carpenter who did our in wardrobes and shelves, the joiner who put in our doors, the flooring team. They were amazing. But the guys we employed for the bigger stuff…it was awful.

Eventually we ran out of cash and just accepted we would live with the shoddy work we couldn’t fix. Now I’ve inherited some money and I’m in a position to get stuff fixed and add a loft conversion. However I’ve decided for the benefit of my mental health that I cannot do it. I cannot face dealing with Trades again. The lies, the dishonesty, the unprofessionalism. It’s too much. I feel it’s inevitable I’ll be ripped off and a loft conversion will involve so much time, money and disruption.

On the other hand, the house looks shabby. It is a bit embarrassing having guests round when so much needs doing.. The walls already need repainting, skirting boards are awful. The house needs a glow up. I am not handy and neither is DP so we cannot do it ourselves. And we really do need the extra room the conversion will bring. I don’t trust any trades.

The funny thing is I do actually like the house. It has grown on me. It’s old but I like the character. I just feel a bit depressed when I look at the grubby walls and all the bits that need doing.

I’m not even sure what my AIBU is. Should I just live in the house as it is for now and protect my well being?

OP posts:
Game0fCrones · 11/02/2025 22:26

Yes, I agree.

I've decided to put up with it until I retire, then put all my stuff in storage, go travelling for six months and get it renovated while I'm away (with a project manager to deal with all the trades people).

RampantIvy · 11/02/2025 22:21

thearchers · 11/02/2025 22:12

The problem with this (in my experience) is that people just tag their own business/their cousin/friend/uncle's mate. Getting genuine recommendations is really difficult.

That hasn't been my experience. In recent years I have required an electrician, a plumber, a builder and kitchen and bathroom fitters, and have had excellent service every time.

memoriesofamiga · 11/02/2025 22:20

thearchers · 11/02/2025 22:12

The problem with this (in my experience) is that people just tag their own business/their cousin/friend/uncle's mate. Getting genuine recommendations is really difficult.

Was about to say this. And woe betide anyone who posts about their bad experience on these Facebook groups, in my area they get torn to shreds by relatives and friends of said crap tradies.

tresleches · 11/02/2025 22:18

GreenYellowBrown · 11/02/2025 22:12

Can you speak to the tradies that you like and ask them for recommendations? In our old house, we got our plumber via our electrician as they worked together a lot. In our new house (80 miles away) we got a new electrician via our builder as they work together a lot. Once you get to know one person it’s good as you can hopefully trust their judgement if they give you a recommendation.

Second this. Also I found a female plumber through Stopcocks (national kind of register of female plumbers, you pay 10% more to fund the association, which I was only too happy to do) and she was brilliant, sadly has now decided to take a job rather than be self-employed. It was different having a female in the house and I trusted her.

SnoopysHoose · 11/02/2025 22:15

Despite what you think, you can paint walls and skirtings.
Most DIY isn't that hard, plenty on youtube to guide you.

Eastie77Returns · 11/02/2025 22:15

LavenderHaze19 · 11/02/2025 21:46

I really sympathise re tradespeople. There are so many bad ones out there.

This will get me hung drawn and quartered but after a string of bad experiences I try to avoid English tradespeople now. I’m sure there are plenty of good ones but we’ve found they’re more likely to rip you off and do a bad job.

I wrote on a previous thread that the best trades we worked with were the non English ones. We had various guys from various parts of Eastern European who were highly skilled, reliable and just cracked on with the job at hand.

It was the English builders (the highly recommended ones!) we used for the major works that brought me to the brink of a breakdown. Dishonest, unreliable and incompetent doesn’t even describe the half of it. It was ironic that they claimed ‘communication issues’ meant they mishandled some of the work. Meanwhile the Romanian guys who did our bathroom spoke very little English but managed to understand us and complete the work to a perfect specification.

OP posts:
GreenYellowBrown · 11/02/2025 22:12

Can you speak to the tradies that you like and ask them for recommendations? In our old house, we got our plumber via our electrician as they worked together a lot. In our new house (80 miles away) we got a new electrician via our builder as they work together a lot. Once you get to know one person it’s good as you can hopefully trust their judgement if they give you a recommendation.

thearchers · 11/02/2025 22:12

GoldenLegend · 11/02/2025 21:46

Have you tried putting a message on your local Facebook/Next Door page? I agree most trades are a nightmare, but if you get a couple of good ones, they will recommend other people to you.

The problem with this (in my experience) is that people just tag their own business/their cousin/friend/uncle's mate. Getting genuine recommendations is really difficult.

thearchers · 11/02/2025 22:09

I'll tell you what I have decided about builders. Apart from the obvious, (poor planning, buggering off to do another job, poor communication, going over budget, demanding more money etc etc), they cannot do all of the things. You need a specialist in each area, to concentrate on their bit which they are skilled in and will come and do that one part of the job, hopefully properly.
When we get our lounge done, I am going to hire, in this order:
Brickie
Plasterer
Carpenter
Decorator
Flooring person

If this strategy doesn't work I give up. It's a headache for sure.

NanaPurple · 11/02/2025 22:08

Luckily my Dh is very good at most DIY jobs, he knows his limits so we get plumbers and electricians in if needed. A few years back we had major renovations in a house we owned. They left us for 6 weeks with a boarded up patio window and a huge gap at the side of it which led into the cavity wall. One of our cats went missing. We could hear the meows and eventually realised he was between the two walls. Asked a neighbour to help, he was a builder, he said well it's just a cat, leave it. My husband and I took the newly built outer wall down brick by brick until we could rescue our cat. When our builders eventually re-appeared they were not happy at the damage we had caused!! Never again. We both do the DIY and if it is an emergency we get in a trades person.

Clearingaspace · 11/02/2025 22:01

Just to add, it’s kind of a relief to know it’s fairly common to hate having strangers in the house, get quotes etc. I get very stressed whenever we have to have any kind of tradesperson in, we had an electrician looking for a fault recently and he literally went everywhere in the house and had to pull out furniture that hadn’t been moved in a decade - it was mortifying even though he was very nice about it.

TroysMammy · 11/02/2025 21:54

I feel the same but I've lived in my house for 35 years. I have loads of ideas how I want it but I dread making the call. I haven't had bad experiences unless you count them not turning up when they say they will especially when it's just for quotes.

Although I have had an electrician around a few days ago for a quote (he was late) I'm still apprehensive. Then I'll have to get a plasterer, plumber to move a radiator, carpenter (one I've used in the past), painter and decorator then carpet fitter just for one room! Been putting this off for about 10 years and I'm dreading how to navigate it.

Gunz · 11/02/2025 21:52

Something I came across in (England) is that each Council has a preferrred set of traders in their area who they endorse (under the Trading Standards banner)- they have been inspected, and they have to adhere to processes such as providing proper quotes a 14 day cooling off period, no paying until the end of the job etc. I need to replace some windows before Xmas and went this route and was happy with the result. Can't tell you the number of times I have been ripped off by various tradesman - particularly if it involves a roof. I have learnt to do alot over the years and only use tradesman now - where I actually have to.

Clearingaspace · 11/02/2025 21:49

I feel the same way, however whenever we get something sorted it feels so worthwhile.

TherealmrsT · 11/02/2025 21:47

We found a local company who did local authority repairs, loft conversions and similar and asked them to quote for a list of "small" jobs. They arranged all the trades, we had a project manager on call and paid them for everything. It wasn't perfect but when we needed different trades in the right order they made it happen. Probably cost us a bit more but was much easier than us trying to engage everyone separately.

LavenderHaze19 · 11/02/2025 21:46

I really sympathise re tradespeople. There are so many bad ones out there.

This will get me hung drawn and quartered but after a string of bad experiences I try to avoid English tradespeople now. I’m sure there are plenty of good ones but we’ve found they’re more likely to rip you off and do a bad job.

GoldenLegend · 11/02/2025 21:46

Have you tried putting a message on your local Facebook/Next Door page? I agree most trades are a nightmare, but if you get a couple of good ones, they will recommend other people to you.

Germanymunch · 11/02/2025 21:44

Same. I'm not spending put again on another tradesman who can't actually fix the issue but will give it a go causing more damage and charging for the pleasure. 5 plumbers to try to find a leak...none could apparently - 2k down in total. 9k on electrics where they didn't make good after. 8k on new boiler where they've sawn through og floorboards and left them wobbling and holes in walls. Not doing any more so am now left with all the plastering needing doing and fixes. They make you feel so stupid while they're in your house too!

Boope · 11/02/2025 21:43

Left · 11/02/2025 19:25

Same!! Am just going to sell my house and buy a new one as that seems less stressful than dealing with trades. Gutted as I love my house 😢

Money not the problem here. Getting quotes is difficult. Getting people to turn up is another hurdle. Having strangers in the house, hate it. So even if everything went well I wouldn't do it.
My DIY skills are limited due to health.
If we move it will be somewhere all done up and needing no work for the foreseeable future.

Pinkmoonshine · 11/02/2025 21:37

Same here!! Have a painter in at the moment and can’t wait for him to be gone. It’s cost a fortune and I have done a really good job in the rest of the house. I’ll be doing the rest myself again.

anyway. We need the kitchen done and I cannot face it!!

NameChanges123 · 11/02/2025 21:35

aei22 · 11/02/2025 19:34

You need personal recommendations from people you know and trust.

Sorry but not even this guarantees a good service.

Someone in my family had great (and on-going) service from a tradesman so I contacted him to do a job. He turned up on a Saturday, gave me a quote and said he'd be back on Monday to do it. He didn't turn up or contact me. About 6 weeks later he finally contacted me and said he'd be round to do it (I already found someone else to do it by then - and not overly happy with them either).

Other than that, I've had plenty of workmen in and most of it has been utterly shoddy (sometimes not discovered until months or years later). In one case one guy left a potentially lethal electrical fault (the guy who came to read the meter was so astounded he put it right himself).

So yeah, I have very little faith in workmen. So many of them seem to have no pride, no work ethic and perfectly happy to rip you off.

JenniferBooth · 11/02/2025 21:32

Snippit · 11/02/2025 20:49

We’re in exactly the same position as yourself, have the money but just can’t face tradesmen in the house. The quotes they’ve given are ridiculous for a simple kitchen, this is the last room, had the house for 11 years. My husband is an amazing DIYer but he’s 61 now and really busy at work, so knackered in the evening, and the weekends go so fast doing things WE want to do.

I had a really bad virus last year, probably Covid, which triggered off an M.S relapse that I haven’t got over, and I can’t mentally cope with the disruption and mess, so I totally understand where you’re coming from.

Sorry to hear that Its really shit. DH has COPD and when they come to do our door next week they are doing the wall around it too Dust and crap will be everywhere but because its HA we have to put up with it. NHS may likey be the ones dealing with the consequences

Plmnki · 11/02/2025 21:26

Agree dealing with trades is frequently horrendous.

here are two possible solutions.

  1. you can learn to paint and do basic work. Unless you have a disability that blocks you doing basic decorating or diy, you CAN learn. You have a choice. Learning new skills gives you independence from dickheads which is a great motivation. Plenty of instructional info on YouTube.

2.hire a professional interior designer to deal with the trades on your behalf. They will use their contacts and they will be pulling their hair out instead of you having the stress, and it’ll be up to you to pay for their time and angst. But it gets it done.

Eastie77Returns · 11/02/2025 21:26

Well I'm relieved people understand what I mean. I thought I was going mad at one point as I saw all these happy clappy people on Insta with lovely, renovated houses that they either did themselves or they found 'a wonderful painter/designer/architect who understood our vision and created this lovely space for us.."

When I say the house embarrases me, I mean it's not a total shit heap. It's just that I notice all the things that are wrong with it as I see the defects day in, day out. The grubby walls, the cracks and gaps. Just the general air of shoddy workmanship here and there. I do like my kitchen and tend to enterain in there but the rooms upstairs make me wince. My bedroom looks okay if I keep the lights turned down so I can't see the issues with the skirting boards and the god awful windows.

I just think what is the point of getting someone in to fix all of this when they probably won't do a much better job? I'll have to once again deal with patronising men who turn up if and when they want, overcharge, create a mess and I'm just left with all the stress.

I would consider looking for somewhere that is properly done up as a PP suggested but the thought of moving house...

I guess I will keep looking for personal recommendations.

OP posts:
Cattreesea · 11/02/2025 21:13

Learn more about DIY. You can paint walls and skirting yourself and decorate/brighten up the house yourself.

A loft conversation is not essential.

Only do necessary maintenance work (dealing with any leaks/plumbing or electrical issues) so your house does not fall into disrepair to limit contact with trades.