Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be pissed off at nursery constantly closing at short or no notice?

61 replies

AngeloMysterioso · 07/02/2025 10:01

Not for the first time, I've just received a message from nursery, saying due to sickness they're having to shut DS2's room and I have to pick him up by 11.

I work nights. I had literally just got in bed when the message came through and was about to get 5 hours sleep before picking DS1 up from school. As it is I'll now have to go through until 2am with no sleep at all.

AIBU to be really fucked off that this keeps happening?

OP posts:
BurntBroccoli · 07/02/2025 11:01

Never happened once in the years my kids were in nursery.
They are running on too low staff levels which is worrying. Are they understaffed at lunchtimes? Do the staff ever take breaks?
Is this a state or private nursery?

40weeksmummy · 07/02/2025 10:48

And it's always on Friday?
Our previous nursery was like this, I had to change nursery after I was called to pick up my child 5 Fridays in a row, really annoying.

PrioritisePleasure24 · 07/02/2025 10:46

Ill admit it’s decades since i worked in nursery but this was unheard of back then. The fact multiple people have this happen to them on the thread shows the state of the sector in regards to staffing/agency staff/ nursery finances.

MoreDangerousThanAWomanScorned · 07/02/2025 10:46

Just another one saying that in my experience this isn't normal or one of those things you just have to accept as standard. Across two children we've used nursery for a total of eight years, two different settings, and this has not ever happened.

treesandsun · 07/02/2025 10:44

There is the staff/ child ratio for the age groups and they must be on the absolute minimum to have to close so regularly. The nursery I used had a higher staff to child ratio then needed in the older groups and so were able to move staff if necessary to younger classes. I think there was also a couple of floating staff - in each day but not with fixed rooms to cover breaks and lunch etc.

Having had to close once or twice - they should have resolved the situation to avoid it happening again.
I would move them now whilst it is a big inconvenience rather than wait until they inevitably close permanently and you're looking at the same time as all the other parents.

Musicofthespiers · 07/02/2025 10:44

Wow. My family owned a nursery for 30 years and I cannot think of a single instance of this happening. It is not acceptable.

DaisyChain505 · 07/02/2025 10:41

This is what bank staff are for. There are agencies who they can call to have staff come in to cover the staff who are ill. This isn’t ok at all.

TwentyTwentyFive · 07/02/2025 10:40

I did investigate going elsewhere but speaking to people it was an issue in most places so it wouldn't have resolved anything. No point going through the upheaval of moving and resettling, just to a few months down the line be in the same situation.

I'm really surprised that it seemed to be a problem with all your local nurseries. It's genuinely very unusual in my experience for a nursery to close for the day unexpectedly.

SJM1988 · 07/02/2025 10:36

TwentyTwentyFive · 07/02/2025 10:27

I can't believe you put up with that for a whole year!

It was 100% easier when they put the set closure day a week. It meant I could plan that day week for a whole month rather than waiting each day what was happening. They lost a few children but I'd been with them for 4 years with my eldest and the school I want DD to go to, 90% of the class comes from the nursery.

I did investigate going elsewhere but speaking to people it was an issue in most places so it wouldn't have resolved anything. No point going through the upheaval of moving and resettling, just to a few months down the line be in the same situation.

Short term pain (one day a week closure) vs long term gain (90% of her class at school she would know) was worth it.

Fingers crossed you can resolve your issue with nursery. Have you asked why they don't have bank staff or floating staff to cover sickness? Our nursery were 100% open with us about the difficulties and staff numbers which really helped me understand the issues. They were being proactive to resolve the issue with managers and assistant manager daily covering sickness when needed.

lanthanum · 07/02/2025 10:34

On the one hand, they should have some contingency for illness. On the other, three staff having to be sent home sounds like a nasty bug going round, and it's a trickier cover situation than staff ringing in sick first thing. It's unlikely they have three spare staff available instantly, and agency staff would take time to arrive.
There's presumably also every chance that the kids will also come down with the bug, so it's probably for the best to get them all home before it spreads any further.
On this occasion, if they're telling the truth about having to send staff home after the start of the day, it's an exceptional circumstance. However if it's happening a lot, that suggests they don't have enough staff to cover normal levels of sickness absence.

Springsareup · 07/02/2025 10:34

And presumably you'll still pay full whack for the inconvenience?

DoYouFeelLikeAPlasticBag · 07/02/2025 10:29

@PrioritisePleasure24 yes, I realise teachers was the wrong word to use. I just think it's mad that 3 of them all did the same on the same day. Paid or not. It messes everyone around more for the kids to go in for a couple of hours. If they're shut from the beginning at least you know from the get go.

AngeloMysterioso · 07/02/2025 10:28

I'm genuinely so angry and exhausted I could cry. I was back in bed! I was going to get 5 whole hours of sleep! But no, fucking nursery is closing AGAIN

OP posts:
MyIvyGrows · 07/02/2025 10:28

That’s harsh. Reliability was the reason I chose nursery over childminder, because of work patterns and lack of anything like family support - it was bad enough when my child was ill, having to manage absences caused by other people being ill would have been madness.

TwentyTwentyFive · 07/02/2025 10:27

SJM1988 · 07/02/2025 10:20

We've had 2 period of this but due to staff shortages.
Once at the start of 2022 for 6 months - luckily I was on maternity leave with my second so I could accommodate.
And then again in 2023 for a whole year. Eventually the nursery did a rolling closure of one room a day so at least we knew which day every week it would be.
It was all down to the industry staff shortage issues. Where before they would be able to call on bank staff to help recover from staff sickness, being in 2022 they either didn't have any bank staff available or they couldn't get enough staff.

Ultimately you either stick with them or move nursery. We opted to stick it out esp when we got the set day each week so I could find cover (mainly me taking holiday). I didn't want to risk moving to another nursery and then going through the same issues.

I can't believe you put up with that for a whole year!

PrioritisePleasure24 · 07/02/2025 10:27

DoYouFeelLikeAPlasticBag · 07/02/2025 10:17

So 3 teachers thought it would be okay to risk going (and making everyone else Ill) in for a couple of hours all to be send home before lunch? Doesn't seem normal.

Not teachers. Early years practitioners/nursery nurses. They probably dragged themselves in because sickness is so frowned upon and i doubt they get paid. Then it was realised they weren’t fit to be responsible for young children.

Also most teachers work through sickness because it’s harder to be off sick than work through it…..

ARichtGoodDram · 07/02/2025 10:26

It's not good that it's a constant thing.

I've put 6 through nursery and I've only experienced the "please come we're closing for staff sickness" twice (and one of those was food poisoning from a staff meal the night before - entirely not their fault!)

CoffeeCakeAndALattePlease · 07/02/2025 10:26

That’s poor. I’d look at another nursery.
We used ours for 7 years between our 2 children and there wasn’t a single incident of this.

SErunner · 07/02/2025 10:25

Move him to another nursery. They'll probably close in the next 12 months if they're struggling that much anyway so best to be ahead of the curve. In 3 years of nursery this has never happened to us.

Springsareup · 07/02/2025 10:22

That would annoy me too. Our nursery has only ever closed once for a deep clean after 2 DC came down with the same serious illness. This is partly the reason I chose nursery over childminder, because there will normally be enough staff there to cover sickness.

SJM1988 · 07/02/2025 10:20

We've had 2 period of this but due to staff shortages.
Once at the start of 2022 for 6 months - luckily I was on maternity leave with my second so I could accommodate.
And then again in 2023 for a whole year. Eventually the nursery did a rolling closure of one room a day so at least we knew which day every week it would be.
It was all down to the industry staff shortage issues. Where before they would be able to call on bank staff to help recover from staff sickness, being in 2022 they either didn't have any bank staff available or they couldn't get enough staff.

Ultimately you either stick with them or move nursery. We opted to stick it out esp when we got the set day each week so I could find cover (mainly me taking holiday). I didn't want to risk moving to another nursery and then going through the same issues.

Thisismeme · 07/02/2025 10:18

Just for comparison we have used our nursery for 3 years. In that time they have shut once due to snow making it impossible for staff to get in. They treat staff well so manage to keep them and have a robust policy for cover including the managers who step in regularly with the children.
You need to find a more reliable setting - we absolutely couldn’t cope with that when paying so much for childcare

DoYouFeelLikeAPlasticBag · 07/02/2025 10:17

AngeloMysterioso · 07/02/2025 10:15

Apparently they've had to send three staff members home due to sickness. Guess it's just as well I'm not a doctor or a teacher or someone who can't just drop everything to go and pick my kid up. I've genuinely lost count of the number of times this has happened.

So 3 teachers thought it would be okay to risk going (and making everyone else Ill) in for a couple of hours all to be send home before lunch? Doesn't seem normal.

TwentyTwentyFive · 07/02/2025 10:16

AngeloMysterioso · 07/02/2025 10:15

Apparently they've had to send three staff members home due to sickness. Guess it's just as well I'm not a doctor or a teacher or someone who can't just drop everything to go and pick my kid up. I've genuinely lost count of the number of times this has happened.

That seems incredibly unlikely...

Seriously no one I know who has used nurseries has faced constant closures, I'd be spending the afternoon ringing other settings.

mynameiscalypso · 07/02/2025 10:16

In three years of nursery, this never once happened to us even during the Covid years. Definitely look for a new nursery.