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Hairdresser/friend dilemma

35 replies

NoForwardingAddress · 05/02/2025 19:50

I've been going to my hairdresser for about 7 years. We met as our kids were at school together. We've become friends too and socialise alone and with our kids regularly.

She used to be good. The problem is, for whatever reason, she's been doing a poor job for maybe the last 8 ish months. I don't know what's changed with her, I just feel like I've now had a run of 4 or 5 bad dye jobs and not great cuts either. I have highlights, and where they used to look natural, they now look stripey and yellow. Today, I finally took the plunge and tried to diplomatically ask for finer more natural highlights, she said she'll tone it for me. It wasn't until she'd blow-dried it that I saw she's essentially covered all my highlights with brown dye/toner, so I now look like I have no highlights at all 😩 wtf. It's really dull and drab looking and doesn't suit my skin tone.

My husband has said I need to stop going to her but it's just so awkward as she'll know I'm seeing a different hairdresser as I obviously see her all the time. I love her as a friend and don't want to upset her, but my hair looks rubbish. I don't know how she can't see it looks bad.

How do you think I should approach this?

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Molly2135 · 03/05/2025 22:44

I’ve been a hairdresser nearly 25 years .. she’s doing a shit job .. and by the sounds of it a lazy job . She’s know she’s doing a shit job believe me . You’re letting her get away with it !! Gets some balls and tell her your not happy , might give her the wake up call she needs . I’d rather be told . I’m super fussy and Very much a protectionist , sje will 100 % know it’s not right .

stressedtothemaxdotcom · 06/02/2025 20:44

I'd maybe say I'm a big bored with my hair can we try something new and get ideas from her. Then if you don't like it say mm I'm sure this is for me I prefer highlights.

So get a bit of a radical change then go back but be very specific and say remember when (insert time when it was nice) I want that again.

snowlady4 · 05/02/2025 22:01

My hairdresser was great in a salon.. then she went self employed an the finish just wasn't as good. I presume she was using cheaper products. I stuck with her for a year but eventually just texted her to say I've gone to a local salon a few times now and probably going to stick with it as it suits me better than getting in done in the house (also true.)

rollerblind · 05/02/2025 21:49

Agree with @Hamletscigar

Topee · 05/02/2025 21:47

Could you show her a couple of pictures of how you’d like your hair to look.

Snicksnacksnora · 05/02/2025 21:44

A mousey brown on a colour chart is probably a medium or dark blonde*

Snicksnacksnora · 05/02/2025 21:42

Ok, so in the meantime of trying to decide what to do with her as a hairdresser, if she’s toned the blonde highlights that’s good because you can use head and shoulders or fairy liquid which will help strip the toner, because toners do fade, and as horrible as it is to use on your hair it will strip the toner quicker.
are you explicit it how you say what you want? Because sometimes hairdressers can do what they want rather than what you want (within reason) so if you say for example it was too brassy last time and chunky highlights I want it toned down but still blonde, she might interpret that completely differently to what to actually want. So in a colour chart a mousy brown to a normal eye 😂 is brown but it’s classed as blonde. Did you show her pics? Don’t worry though just use head and shoulders for a week or two.x

AlertCat · 05/02/2025 21:35

“Friend, I don’t feel like my hair comes out like it used to. Are you doing something different to what you used to do, I noticed the change about 8 months ago?
honestly, I liked it better the way you did it before. I don’t want to upset you but I’m unhappy with the way my hair looks. I’m looking at trying a different stylist.”

could a conversation happen? Being honest if not completely blunt?

NoForwardingAddress · 05/02/2025 21:28

The thing is, whilst it's a bonus that she's cheap, I'm in the fortunate position where I can pay more and willingly would for a better dye job.

@Snicksnacksnora yes. She usually highlights it with foils, then does a toner called something coffee-ish (mocha or latte, I can't remember) over it which gives me a balayage type effect. This time she still did the roots of my highlights but just around my face, but then put a toner (?) Over the top so it all looks dark mousy brown. She did say (in a warning kind of way) that the highlights will shine through as it fades, but right now it just looks one uniform brown.

I know I said I want it less stripey, but it feels like she's gone to the extreme.

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Snicksnacksnora · 05/02/2025 21:21

Did she highlight it before toning it?x

NoForwardingAddress · 05/02/2025 21:12

@Snicksnacksnora tiger stripes is the perfect description!

I don't feel like she's going any quicker than before, but she does go on about how busy and fully booked she is, so maybe she is rushing things a bit.

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Snicksnacksnora · 05/02/2025 21:08

so maybe there could be a few things, she could be undercharging because products have gone up a lot. She’s rushing because you’re a friend and less likely to say anything, I’m not sure?

Maybe you could say, hi I feel really awkward and this is hard to say because obviously we’re really good friends, but, I can’t not say anything because I’m feeling really down about it, but, I really am not happy with my hair. So I don’t know what to do? I don’t want it stripey like a tiger, and I don’t want it dull. I want nice blonde vanilla highlights, and it’s not that! So I don’t know if it’s because you think that’s unachievable or because I don’t pay you enough, I really don’t know, so can you do that or would you be offended if I went somewhere else because it’s actually really getting me down. My hair is my crown I don’t take off it’s not like I can just change it like my clothes and it needs to look how I want it to? So what do you think is going to be the best thing?….maybe something like that

Hdjdb42 · 05/02/2025 21:04

I had this issue too. I ended up saying, I'll text you.to.book.in,.as.i.need to.check.my calendar. Then I started going elsewhere. When she asked who did my.hair, I said my husband bought me a hair and pamper session at a new place. That ended.it.all.

NoForwardingAddress · 05/02/2025 20:59

@BucketBouquet thanks for your response. I do think me going elsewhere will definitely offend/upset her. But then looking in the mirror at my hair upsets and offends me 😩

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NoForwardingAddress · 05/02/2025 20:56

Snicksnacksnora · 05/02/2025 20:51

Does she charge you? X

Yes, full price. No mates rates (not that I'd accept them if she offered).

I would say she's on the cheaper end, though, compared to when I used to go to a proper salon. She has a home salon, so I assume that's why she's cheaper.

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NoForwardingAddress · 05/02/2025 20:55

@pimplebum that could be an idea. The only issue is that she has something to do with the hairdressing college near us, so would probably ask my fictional relative's name. But I could say it's in our nearest city or somewhere else not too implausibly far away.

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BucketBouquet · 05/02/2025 20:54

I think you have two options here:

  1. Go with the “Other half bought me a voucher and I was really happy, so I’m going back” angle.
  2. Be honest and say you weren’t very happy last time, but felt awkward saying because you’ve become friends. You want that to continue, so you’re going to go elsewhere from now on.

Let’s be honest - she won’t be happy with either version. But there’s no magic option where you get your hair done by someone else and she isn’t offended. You’re on a hiding to nothing with that. My personal opinion is that you’d be better off with option two - with option one, she’ll probably keep trying to tempt you back.

As a side note, my aunt is a hairdresser and used to do most of the family’s hair. Her DIL opted to go to a salon instead and it didn’t go down well, but once it was done, the worst was over. My mother, however, is still having her hair done by my aunt, who is now 80 with shaky hands and who shouldn’t be cutting hair at all - but Mum can’t bring herself to say it’s time to stop, even though she’s never quite happy with her hair anymore.

Snicksnacksnora · 05/02/2025 20:51

Does she charge you? X

gmgnts · 05/02/2025 20:51

Some good excuses here. When it happened to me, I told my (lovely but incompetent) hairdresser that a group of colleagues had found a really good/cheap hair stylist right close to work who could fit me in at lunchtimes and it was really good for me to have that time saved after work/Saturdays so that I could see more of my family (or whatever)

NoForwardingAddress · 05/02/2025 20:48

mallorytowers8282 · 05/02/2025 20:17

I can't understand why she's suddenly bad?

Do you have other friends who use her? Have they noticed anything?

Does she have vision problems? Using cheaper products? Rushing it?

I have another friend who uses her, but literally just has a teeny trim and blowdry every 6 weeks, never looks any different. She's a friend, but she's also got a big mouth and I wouldn't trust her not to say something to someone, which would be much worse if it got back to hairdresser friend

I don't know any of her other clients personally. She post photos on social media that look fine, but so do the pictures she posts of mine. She often puts like a sparkly filter over the photos she posts so it's hard to tell what the hair would look like IRL.

She seems fine in herself. No vision problems and not rushing. Perhaps it's cheaper/different products. But I don't know how she's not noticing the difference herself.

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pimplebum · 05/02/2025 20:42

Here is a cracking lie that could work long term

tell her you have a family / friend of friends / neighbours daughter who is at hairdressing college and needs to do several models for free over the next 6 months and you feel obligation to help her
so you can meet your friend and show off the students do and say “ what do your think? it’s not as good as you but hey ho I’m doing a favour
your friend may get the hint that this student is doing a better job than her and leave you alone
after the 6 months you can say the students friend has asked you to model for her and so it goes on …
just be v secret where you do get your hair done , dark glasses , fake name etc

Catza · 05/02/2025 20:31

Hamletscigar · 05/02/2025 20:26

And then , if asked, you should say actually you really like the way this new hairdresser does your hair so you’re going to stick with her

This is evidently a unique aspect of British culture that I will never understand. You don't want to hurt someone's feelings so you disrespect them by lying instead... and if she finds out that you are lying, you don't think the feelings are going to be hurt and friendship damaged. It's a very odd approach indeed.

Hamletscigar · 05/02/2025 20:26

Catza · 05/02/2025 20:02

And then what? You are going to continue coming up with another lie every time you need to see a hairdresser?

And then , if asked, you should say actually you really like the way this new hairdresser does your hair so you’re going to stick with her

purplecorkheart · 05/02/2025 20:25

Honestly, it sounds like she is taking shortcuts because you are a friend or are using inferior products.

I would either go hi x, just wondering if you have changed brands over the last few months. I am not getting the same results as before. Just wondering if I am not suited to your current brand.

Or just say hi x. Sorry finances are tight over the next few months. Just to give you the heads up I having to do my own hair. Sorry, I will probably fry it off but needs must. Then wear it in a messy ponytail with a hat or headband for a while.

Or just be honest, politely but constructively.

Mulledjuice · 05/02/2025 20:20

Are you not a bit worried about her?

I agree if she's a real friend you should definitely work out a way of raising it with her. Pretending DH has booked somewhere else is the kind of thing you say to someone who isn't a friend but whom you don't want to have to be honest with
.

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