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AIBU?

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Help lost key salary sacrifice

242 replies

Bagladygirl · 02/02/2025 12:14

They company are closed but I'm wondering if anyone has ever come against this before and if they will replace the key
mum panicking as have no money

OP posts:
Hadjab · 02/02/2025 14:13

For all intents and purposes, the car is yours, which means you are responsible for its upkeep. The choice to replace the key is yours, just like it would be if you bought the car outright with cash. Be aware though that there may be a penalty at the end of your leasing term such as a charge for a replacement key, or they could add the cost of the key to the final balloon payment if you’re considering keeping it, but you need to check your Ts&Cs.

Fluffyowl00 · 02/02/2025 14:12

You haven’t lost it on a walk in South Manchester have you? I’ve just found one

Wonderfulstuff · 02/02/2025 14:09

Haha - I know right but this one just seems extra bizarre.

Although not obvious from the initial post, it would seem the OP has lost their car key. I do this ALL the damn time. Drives me crazy.

Never occurred to me to stop looking for it and post an AIBU though. Although not sure what is unreasonable other than my poor peri bran. My car's not on salary sacrifice though, just PCP. So maybe that's the difference.

SoNiceToComeHomeTo · 02/02/2025 14:06

Have a last really careful search OP, and it you can't find it, you'll need to tell the company you've lost the key, and ask them what happens next. These things happen and there will be a process. If you can't afford whatever it costs you can ask them to take it from your salary in instalments. Hope it works out OK.

sometimesmovingforwards · 02/02/2025 14:02

Wonderfulstuff · 02/02/2025 13:59

Why would you post a bizarre nonsensical AIBU on MN rather than doing something about solving the problem?

Stop people posting bizarre nonsensical AIBU on MN rather than doing something about solving the problem and you’ll wipe our 80% of the thread traffic 🤣🤣

BobnLen · 02/02/2025 14:00

Some car keys are more expensive than others, I would find out the cost first and go from there, it might not be much, You should have a spare anyway

Wonderfulstuff · 02/02/2025 13:59

Why would you post a bizarre nonsensical AIBU on MN rather than doing something about solving the problem?

Bromptotoo · 02/02/2025 13:58

Assume you've still got one key so you can drive the car. Just make sure you keep it safe!!

Don't panic and do a thorough search of coats, bags, back of chair cushions etc etc.

If you need to replace it your options may vary with make/model. The 'plip' key for our 2013 Berlingo stopped working and I had a new one cut/coded at a while u wait place in Milton Keynes. Others can be done at the key counter in Sainsbo's etc

Not cheap but not absurdly expensive. Can you spread the cost with a credit card?

I also lost one for the OH's car but found it in the pocket of a coat I'd forgotten I'd worn.

I2amonlyhereforTheBeer · 02/02/2025 13:58

Sorry, thought you meant a pension or something to do with your earnings going over a certain limit that would result in a 'key salary sacrifice'. But you mean an actual key! A car key. Who knew

AlisonDonut · 02/02/2025 13:57

Are you sure you didn't get 2 keys when you got your car delivered?

RJnomore1 · 02/02/2025 13:56

Do you have another key to use just now? Thst would mean you have time to look for the missing one. And you could leave it to the end of the lease to pay for a replacement.

either way it’s not worth panicking about. I get that sick feeling at another unexpected unplanned expense but it will be ok in the long run I promise.

anyolddinosaur · 02/02/2025 13:49

Some insurance includes key replacement cover, check if yours does.

404ErrorCode · 02/02/2025 13:29

DHs company were going to charge him, but luckily it turned up.

Think it’s luck of the draw, depending on your fleet manager/lease company.

Good luck. Call the none emergency police number and see if it’s been handed in. Also, try on Facebook local groups etc.

NotsosunnyShropshire · 02/02/2025 13:29

You will have to pay to replace it or the company will charge you when you hand it back at the end of the contract. Probably more than the cost of replacement as well.

BringOnFebBankHoliday · 02/02/2025 13:27

Bagladygirl · 02/02/2025 12:46

It's a lease car on a salary sacrifice scheme so it's a lease to me through the company

Ok, so it's your car?
If I got this right.... your mum lost the key to your car, a car which you are paying for/ leasing through salary sacrifice... is that right? Do you think the lease company should replace the key?
It's your car, so you (or your mum) have to pay for the replacement key. Not sure what else you think should happen? The fact is through a salary sacrifice is immaterial.
Some insurance companies cover key care, to replace keys... do you have this?

MolkosTeenageAngst · 02/02/2025 13:26

Of course it will be possible to replace the key, are you really worried you will just be locked out of the car forever!? There will be a cost to replace the key and it is most likely that you will have to pay for this, just as you would if you owned a car and lost a key in any other situation. It will probably cost somewhere between £150-£300 to replace depending on car model and type of key.

hopeishere · 02/02/2025 13:23

It's not a company car. It's a personal car.

Yes you'll have to replace it at your own pace n cost.

AwaitingFreedom · 02/02/2025 13:19

First of all can you replace it or does the company have to?
If you can, then check your house and car insurance as some have lost keys clauses but if your excess is more then you will have to pay it yourself (and this is the likely scenario).

Nearly everyone loses keys at some point so while it's not ideal, it's also not a sackable offence.

biscuitsandbooks · 02/02/2025 13:19

It depends on your company policy.

Some might cover a replacement as a goodwill gesture, some will require you to pay, some may cover it with insurance. You'll just have to ask.

Don't panic (though I know it's easier said than done) - you won't be the first or the last to lose a key!

BeaAndBen · 02/02/2025 13:16

You lost the key to your leased car so yes, you will have to pay for another. Salary sacrifice is irrelevant.

CluelessAboutBiology · 02/02/2025 13:14

At my old job I used to manage the company’s leased cars and you would have had to pay for a replacement. The leading company would arrange for the replacement key, they send the bill to the employer who would then deduct the cost from your salary. We used to do it £100 a month (or sometimes £50 if the employee said they couldn’t afford £100pm)
having said that, our leased cars always came with two keys. If, at the end of the lease, you turned the car with only one key, you would be recharged the cost of a replacement.

ComtesseDeSpair · 02/02/2025 13:06

I imagine there’s a work policy around this, can you access the extranet / equivalent to read it? Nobody here can tell you whether your employer will replace the key. Some have an official policy to pay for one lost key replacement; others will do it as a goodwill gesture on an informal basis if they know you’re a diligent person and not a slob; others will always consider it your responsibility to cover the cost.

LIZS · 02/02/2025 13:02

Does insurance cover it?

Seagullsandclouds · 02/02/2025 12:56

You have lost the key to your lease car.

Yes you will most likely have to pay for the replacement unless your insurance covers it (unfortunately unlikely).

The fact that it is paid for via salary sacrifice is irrelevant. The only caveat being that your insurance policy might be part of the package. Regardless of that, it is still just an insurance policy so you would need to check if they cover key loss.

I’m keeping my fingers crossed for you that perhaps your insurance might cover it.

comedycentral · 02/02/2025 12:56

You need to contact the fleet management scheme at your company and they will arrange to replace it for you. There might be a cost.