Meal deal frustration!

I hate meal deals. I often pop to my local Coop to get a sandwich and crisps. When I get to the till I get told "buy a drink and it will be less than it is without one". It's disgusting. Buy a pointless plastic bottle, waste the earth's natural resources for no reason, and we'll reward you for it.

I'm going home, I can drink water from the tap.

I wish there was an option of another food item instead of a drink.

In retail they don’t need to honour any price at the till, and can just withdraw an item from sale, as mistakes are made.

If they do decide to honour a deal or price or combination, it’s for another reason, such as expediency or customer relations etc.

Co-op is really shit at this and it’s the only place I ever have an issue buying a meal deal. I also noticed recently that their “co-op prices” often don’t go through the till when I scan my card but it’s always either too busy or there’s no-one around to query it.

Well sorry, you should have questioned the price at the time. It's not on the staff. Tills are pre programmed, so the onus is on you to challenge/query the specifics of the deal
Ps
Tesco is usually pretty accurate on meal deal offers

There's two CO-OP's in my area.
I was confused with the membership card when I first moved here but they are actually two different CO-OPs as in one is the blue logo and the other a green logo that's called Your COOP...

Never had a problem with the £3.50 (blue logo) CO-OP meal deals, they've become so popular, so many more items have been added and now takes up half of the large aisle/shelving.

I'm convinced they do.

Our local Spar is dreadful for this - I've given up bothering to get MDs from there now. I felt like Stephen Mulhern dashing back and forth to the till with various combinations and frustratedly asking Deal or no deal?!

I even wonder if some of the confusion is caused deliberately by certain shops, in the hope that some customers will pick up what they assume is a MD, along with a basket of other shopping, and won't realise when they're been charged for three separate items.

Get this..in Sainsbury's a yoghurt is now a MAIN not a snack and Tesco let you have a plain Costa latte from the machine in the meal de but the moment you deviate it charges you full price for it plus the rest of the food

I don’t think that’s correct. They only have to honour the price at the till if the specific item has a different price at the shelf vs what the till says. Otherwise, people would spend all day moving stuff round the shop to get it cheaper.

im sure they do it on purpose you get to to the till an most people cant be arse to go bak and change it

im not cynical

I often get distracted when Meal Deal shopping because things not in the deal are next to or in amongst the deal items. I frequently end up with crisps for my snack choice because I can't find the other snacks that most people get. Meal Deals can be very demoralising.

I have been caught out buying a 27p banana alongside a meal deal in the Co-op. It always chooses the cheapest items in the category. Banana is in the meal deal.

I had this in the co op too! A chocolate protein pudding that looked as if it was a side was a in fact a main

Wow. What kind of world do we live in where grown people are incapable of choosing a meal deal combination 😂😂😂
Embarrassing

that was done as the shop offered customer service. they don't have to by law. its called invitation to that as part of consumer law. if the product scans at a difference price than on the shelf and it has not been paid for you as a consumer have a choice to pay or not pay at the correct price. the shop doesn't have to sell at the wrong price. the shop did thos for you at their own goodwill

Can I ask where you got that from? Stores may choose to honour something but I don't think they have to.

Which is a small shop.

Your experience isn't the same thing as the law, I've also had prices honoured but that doesn't alter the legal position

I can't speak to the laws in Spain and the US but can for the UK - look it up if you don't believe all the posters telling you

This is incorrect and I see it said so often. There is no legally binding contract when a customer picks the item off the shelf. The shop may choose to honour the price as a goodwill gesture

I have had similar issue in the co op where I was buying a meal deal with price incorrect at check out, apparently the snack wasn't part of the meal deal even tho it was clearly in the snack section. I simply said thanks but no thanks and left , was it rude probably but I'm not going to railroaded into paying the extra.

Brookie bars though...so bad yet so good!

You can query it after you've paid, separately with a store manager. It's not a done deal just because you went through checkout.

It’s annoying for staff members working on tills as well! It’s normally an issue with the way bar codes are entered into the system, so we bear the brunt of it, but have no control over it. However, I’ll always put it right if a customer queries it, or if I spot myself that it hasn’t gone through correctly. So please, do say something (just please don’t assume it’s our fault!)

Not in my experience. It has happened many times in rang an item and the wrong price shows up; I challenge it, they check and it’s because was put in the wrong place so they honour the lower price I decided to buy it at. It has happened in UK, Spain and USA.

I work in a supermarket and this is definitely not true.