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Meal deal frustration!

109 replies

ShirkingFromHome95 · 29/01/2025 20:55

So, this is totally a first world problem, but it really gets my goat how often I buy a meal deal to then find out at the till that it's not actually a meal deal.

Usually, it's because non-meal-deal items have encroached upon the space intended for meal deals. However, I was in Co-Op today and it was clearly labelled 'main', 'snack', and 'drink'.

I chose a halloumi wrap (defo a main), a brookie bar (defo a snack), and when I went to get the drink I saw there was a new flavour of Purdeys which actually looked quite nice. I remember thinking it wasn't usually in the meal deal but it was clearly well within the row labelled 'drink'.

Meal deal should've been £4 and I also grabbed some reduced bananas for my protein shake (45p) and some reduced wraps to chuck in freezer (60p).

So, I get to till, bag everything up, and cashier then goes on intercom and asks for another member of staff to come and man the next till which sort of disrupted the flow. Then turns back and says "eight pounds please". I knew it wasn't right but on the spot I wondered if I'd made a mistake and so just paid, thinking it must've been around £6 anyway so not gonna hold up the large queue to traipse right back across the shop and get another drink for the sake of a couple of quid (last time I queried it I was actually wrong as had forgotten about a can of deodorant I'd bought).

However, this time it was defo wrong and should've been just over £5. Not a biggie but I've basically paid an extra £3 just to have a Purdeys when I'd happily have chosen something else. Can't help but wonder how much extra they make from this kind of thing.

I've been in other shops where it's been less busy and upon changing the drink or sandwich have had to stand there holding up items and repeatedly saying "how about this one?" I know retail workers work hard for little money so not bashing them, but this one thing irks me. I mean, how frickin hard can it be to have a 'main', 'snack, and' drink' row that actually comprises of what it says?

OP posts:
FlowerUser · 29/01/2025 22:47

ShirkingFromHome95 · 29/01/2025 21:31

Maybe I need to go and buy the same selection again tomorrow and ask them go check this time. 😂 And keep repeating lol.

Usually there is a list on the price label on the shelf. You can check exactly what's included. Take a pic on your phone so you can magnify the small print.

Negroany · 29/01/2025 22:45

Bayonetlightbulb · 29/01/2025 22:27

But the sandwich packaging and crisp packaging have plastic too. The bottle is much more easily recycled. Grab a can instead? Aluminium is infinitely recyclable.

I don't drink fizzy drinks. I don't like that the price of the things I want is inflated to subsidise an item I don't need.

I know the other packaging has plastic, but these are items I NEED. I'm being persuaded (though not, because I always say no) to buy a thing I don't need, to reduce the price of the things I do need. It's total nonsense and should be illegal.

EarlofShrewsbury · 29/01/2025 22:45

Worked at the co op nearly 10 years and purdeys were always in the meal deal.

Co op are notorious for not reducing items properly, could it be that a reduced item went through full price?

worcesterpear · 29/01/2025 22:42

pineapplebobbing · 29/01/2025 22:39

No it’s not false advertising because they weren’t advertising that thing. I mean, according to your logic you could stick a £20 item in front of a 99p sign and have it for 99p - don’t be daft.

I don't mean that, I mean if items have been falsely labelled, or a whole section of drinks have been put in the wrong place. Obviously I don't mean if one item has been put in the wrong place!

Negroany · 29/01/2025 22:42

Zippidydoodah · 29/01/2025 22:16

Get yourself a coffee instead

I don't drink coffee, and my Coop doesn't have hot drinks anyway. The point would be the same, I'd just have it at home. I sometimes don't have anything in to eat for lunch, but I never don't have water or tea!

Charlize43 · 29/01/2025 22:39

You do have to read the small print as normally the bottle of prosecco is not included in the drink part of the meal deal.

pineapplebobbing · 29/01/2025 22:39

worcesterpear · 29/01/2025 22:28

i'm just interested in the rules about things being put in the wrong place. If shops aren't obliged to honour the advertised price (if things have been put in the wrong place) even after someone points it out, isnt this false advertising? If there is no repercussion on the shop, what is to stop them continuing to do this?

No it’s not false advertising because they weren’t advertising that thing. I mean, according to your logic you could stick a £20 item in front of a 99p sign and have it for 99p - don’t be daft.

pineapplebobbing · 29/01/2025 22:38

HotFuss93 · 29/01/2025 21:57

Wow. What kind of world do we live in where grown people are incapable of choosing a meal deal combination 😂😂😂
Embarrassing

A world where meal deal items are never presented clearly, but thanks so much for your totally pointless contribution.

desperatedaysareover · 29/01/2025 22:36

Our family has a Co-op Outrage story at least once a month😂 My 12y.o DD has the member app and recently said she wanted to speak to a manager when at first they tried to fob her off with whatever load of old pony about the in-app deal not working. She got the price! Never been so proud. I’ve got an aversion to meal deals for the same reasons as everyone else, from now on she can do it, she’s fit for the battle lol.

BobbyBiscuits · 29/01/2025 22:35

Co-op are shite near me. They get raided daily by shoplifters so everything is overpriced or missing or in the wrong place. The 'mistakes' the till makes never ever seem to work out in your favour, which if they were honest surely it would be more even? All the veg is rotten and extortionate. The meat selection is tragic.
Staff in my local one are nice but really don't care a hoot about any of it. They are probably grossly underpaid.

Verydemure · 29/01/2025 22:34

The thing that annoys me about meal deals is that they inflate the price of individual items ( particularly drinks) to make it look like you’re getting a better deal that you are.

it means if you just want to come in and buy a drink, it’s never going to be at the best price and is often more expensive than other places where they aren’t doing deals.

Whotenanny · 29/01/2025 22:31

Co-ops's labelling is utterly awful. Meal deal items next to 2 for £3, or 2 for £3.50. All mixed in together and all the same colour label.

I hate that my local supermarket is Co-op.

Zippidydoodah · 29/01/2025 22:30

Pps are right, it’s known as “an invitation to treat”, and if they honour the price, it’s a gesture of good will. It’s entirely at their discretion.

worcesterpear · 29/01/2025 22:28

i'm just interested in the rules about things being put in the wrong place. If shops aren't obliged to honour the advertised price (if things have been put in the wrong place) even after someone points it out, isnt this false advertising? If there is no repercussion on the shop, what is to stop them continuing to do this?

Bayonetlightbulb · 29/01/2025 22:27

Negroany · 29/01/2025 22:14

I hate meal deals. I often pop to my local Coop to get a sandwich and crisps. When I get to the till I get told "buy a drink and it will be less than it is without one". It's disgusting. Buy a pointless plastic bottle, waste the earth's natural resources for no reason, and we'll reward you for it.

I'm going home, I can drink water from the tap.

I wish there was an option of another food item instead of a drink.

But the sandwich packaging and crisp packaging have plastic too. The bottle is much more easily recycled. Grab a can instead? Aluminium is infinitely recyclable.

Mindedmy · 29/01/2025 22:25

ShirkingFromHome95 · 29/01/2025 20:55

So, this is totally a first world problem, but it really gets my goat how often I buy a meal deal to then find out at the till that it's not actually a meal deal.

Usually, it's because non-meal-deal items have encroached upon the space intended for meal deals. However, I was in Co-Op today and it was clearly labelled 'main', 'snack', and 'drink'.

I chose a halloumi wrap (defo a main), a brookie bar (defo a snack), and when I went to get the drink I saw there was a new flavour of Purdeys which actually looked quite nice. I remember thinking it wasn't usually in the meal deal but it was clearly well within the row labelled 'drink'.

Meal deal should've been £4 and I also grabbed some reduced bananas for my protein shake (45p) and some reduced wraps to chuck in freezer (60p).

So, I get to till, bag everything up, and cashier then goes on intercom and asks for another member of staff to come and man the next till which sort of disrupted the flow. Then turns back and says "eight pounds please". I knew it wasn't right but on the spot I wondered if I'd made a mistake and so just paid, thinking it must've been around £6 anyway so not gonna hold up the large queue to traipse right back across the shop and get another drink for the sake of a couple of quid (last time I queried it I was actually wrong as had forgotten about a can of deodorant I'd bought).

However, this time it was defo wrong and should've been just over £5. Not a biggie but I've basically paid an extra £3 just to have a Purdeys when I'd happily have chosen something else. Can't help but wonder how much extra they make from this kind of thing.

I've been in other shops where it's been less busy and upon changing the drink or sandwich have had to stand there holding up items and repeatedly saying "how about this one?" I know retail workers work hard for little money so not bashing them, but this one thing irks me. I mean, how frickin hard can it be to have a 'main', 'snack, and' drink' row that actually comprises of what it says?

My local co-op is notorious for this. If the labels on the shelf match the items you have picked, they must give you this as a meal deal. Just ask for them to refund you the difference.
The error is usually caused by

  1. local shop failing to replace meal deal tabs on items that are no longer included or

2.incorrectly placed items on shelf by staff or customer

It really annoys me too.
Meal deal or otherwise incorrect pricing. I choose my items carefully based on the product content and the price. Massively annoying when the price /deal is incorrectly presented by the store. You waste time making your selection or waste time for everyone while you get the cashier to proceed the refund.
At my coop, (I generally avoid it tbh) I always ask for a refund as they do it so often.

Hoover2025 · 29/01/2025 22:23

SushiWarrior · 29/01/2025 20:57

Could it be because they’re counting the reduced banana as your snack element?

I was going to say the reduced wrap?

If that was c, £3 alone then thats the difference easily.

TheChosenTwo · 29/01/2025 22:20

VotingForYourself · 29/01/2025 22:15

Get a meal deal and find out!

😂😂
I always thought they’d be a waste for me because I only drink water not any other soft drinks and I’ve always got a bottle with me, plus I always found a shop bought sandwich disappointing so just never really got into them. I’m going to have to google a purdeys now!

Hippee · 29/01/2025 22:20

Zippidydoodah · 29/01/2025 22:15

This is what I came to say. I bought the banana as an extra, but was diddled! 😂

personally, I bloody love a coop meal deal. Costa coffee costs £3.50 alone, but with my coop card, I get a free sandwich and snack.

re: the cards though, I couldn’t use mine in my son’s school town as they’re regional or something. Bit annoying but not the end of the world.

There are actually quite a few different Co-ops around the country. The Co-operative Group is the main one though. They have some great offers. And you don't have to "select" them like most other places - I quite often get a nice surprise reduction at the checkout.

Goldengamer · 29/01/2025 22:20

I work in Asda and it happens a lot ! Usually human error as they didn’t read the ticket properly and put a wrong flavour or size in . Then it happened in Sainsbury’s a few weeks back…..so they all get it wrong, so annoying if that’s all you’ve gone to the till for, but yes Asda will normally give you it free as it messes up their system

SandyDenny · 29/01/2025 22:18

Shatteredallthetimelately · 29/01/2025 22:10

There's two CO-OP's in my area.
I was confused with the membership card when I first moved here but they are actually two different CO-OPs as in one is the blue logo and the other a green logo that's called Your COOP...

Never had a problem with the £3.50 (blue logo) CO-OP meal deals, they've become so popular, so many more items have been added and now takes up half of the large aisle/shelving.

They have blue and green coops near me to, I had no idea until I was out in a group that included two friends children who had part time jobs there and were discussing the differences

Is that everywhere?

Zippidydoodah · 29/01/2025 22:16

Negroany · 29/01/2025 22:14

I hate meal deals. I often pop to my local Coop to get a sandwich and crisps. When I get to the till I get told "buy a drink and it will be less than it is without one". It's disgusting. Buy a pointless plastic bottle, waste the earth's natural resources for no reason, and we'll reward you for it.

I'm going home, I can drink water from the tap.

I wish there was an option of another food item instead of a drink.

Get yourself a coffee instead

VotingForYourself · 29/01/2025 22:15

TheChosenTwo · 29/01/2025 22:15

I’ve never had a meal deal and this thread has made me even less tempted than ever before! What a bloody palaver 😂
And what is a purdeys?!

Get a meal deal and find out!

Zippidydoodah · 29/01/2025 22:15

Hippee · 29/01/2025 21:58

I have been caught out buying a 27p banana alongside a meal deal in the Co-op. It always chooses the cheapest items in the category. Banana is in the meal deal.

This is what I came to say. I bought the banana as an extra, but was diddled! 😂

personally, I bloody love a coop meal deal. Costa coffee costs £3.50 alone, but with my coop card, I get a free sandwich and snack.

re: the cards though, I couldn’t use mine in my son’s school town as they’re regional or something. Bit annoying but not the end of the world.

TheChosenTwo · 29/01/2025 22:15

I’ve never had a meal deal and this thread has made me even less tempted than ever before! What a bloody palaver 😂
And what is a purdeys?!

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