Active discussions

Please or to access all these features

Talk
AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Ocado offers ONLY for new clients?

4 replies

Writersblok · 28/01/2025 23:01

So today I received a leaflet from M & S/Ocado. At a quick glance I thought, “oh that’s a nice treat for loyal clients- discounts on 5 shops”. But no, only for new clients 😡 . Are the existing loyal customers not worth an occasional “treat” ? . Can Ocado not utilise a mailing list for current clients, and only send offers of this kind to non-current clients ?. Not only is it a waste of paper, resources and money to send useless leaflets to existing clients, but it’s also a big disappointment. Please try harder Ocado. (I’ve sent them this gripe ) Waitrose used to offer existing clients discount offers in leaflets like the one that arrived this morning….
Am I being unreasonable ladies ?

Ocado offers ONLY for new clients?
Ocado offers ONLY for new clients?
OP posts:
New posts on this thread. Refresh page
MrsJamin · 28/01/2025 23:10

Switch to morrisons, it's the same app and even same delivery drivers from the same warehouses (not just picking from supermarket shelves)... And way cheaper!

TheDandyLion · 28/01/2025 23:06

Sign up with throwaway email address.

Ilikeblacklabsandicannotlie · 28/01/2025 23:06

YABU. Looks like a piece of junk mail sent to everyone. Existing loyal customers are exactly that. Using mailshots like this may entice non-customers to do at least 5 shops and they may then stay loyal customers.

BloodandGlitter · 28/01/2025 23:05

I've got about twenty ocado accounts using the new customer deals, different names but same email with a period inserted somewhere so all emails come to the same address and each account regularly gets discount emails.