Hairdresser ruined my top

I always wear an old top when I get my hair dyed!

I disagree with people who say you should wear an old top. If this were the case then hairdressers should communicate this to their clients. I have never been instructed to wear an old top by any hairdresser. If this were the case, why would they use gowns and put towels around your neck and shoulders. I would find a new hairdresser. Cancel any more appointments you’ve booked and tell them why. The hairdresser should have offered some redress

it is common knowledge you wear older clothes to the hairdressers, ideally dark colour. I appreciate you obviously didn’t know this but it is something most people know

Do you need common sense things recommended to you in every aspect of your life ?

I never wear anything to the hair dresser that's important. I know it's disappointing your shirt was ruined but you are BU to think she should replace it

@Perpetuallyannoyed HAIRSPRAY

spray liberally all over the stain and the. Wash, it’ll come out

My hairdresser always puts things over my top to prevent any damage to the top. I still wouldn't wear one I was too concerned about. Not saying I wear an old one, but just not one that is completely new. I accept that it is something that could accidently happen, so allow for that in my choice of clothing.

I once had a cut & blow dry at a salon - no bleaching or colouring, as I never have any - & when I got home I found a large patch of white on the back of my mid-blue top. I assume there'd been bleach from someone else's job left on one of the chairs I used. I never went back to that salon as that level of uncleanliness with chemicals seemed dangerous.

Your hairdresser should have insurance who cover things like this. If she or the salon doesn't have insurance you need to find a new hairdresser.

I used to work in a salon and the policy was to apologise profusely and make good the mistake if clothes were damaged (thankfully rarely). They would NOT be blaming the client for not wearing their worst clothes in case the stylist was a bit careless with the bleach/dye/product/water etc.

So @Perpetuallyannoyed I disagree with the posters saying it's your fault for not wearing something you wouldn't mind being ruined. Personally, although none of my clothes are new or high value, I don't own anything I wouldn't be upset about if it got ruined at a salon, apart from overalls (and I can hardly wear those!).

I always used to get my colour done after work so was in work clothes. It never occurred to me that they might get dye on my clothes. I'd wash it and see if the colour comes out and if not send them a photo and your receipt. Ask them to pay towards a replacement. Nothing ventured, nothing gained.

Blimey, the vipers are out today! I have had my hair dyed for over 20 years and never had staining on any clothing as it's the hairdressers responsibility to make sure the neckline is watertight before any proceedure. My neighbour is a hairdresser and she said thats Customer Care 101 in salons, one of the first things juniors are taught.
At least the salon should have offered to clean the top, or advise how to do it at home.

I've had highlights put in my hair for 30 + years. I've never needed to wear an old top.
They insist on a cape and a towel around my neck presumably to avoid spillages on clothes.

Agree with this. I know loads of people get ready to go out straight from having their hair done!

However it’s happened to me, along with dye around the hairline- so I always an old top now. How they manage to get it on clothes whilst wearing a collar and gown baffles me. Not like it happens every time or being asked to wear old clothes would be standard.

I think some of these responses are unnecessarily harsh.
As a previous poster who works in the hairdressing industry said, they are professionals who are not expected to get dye on clients clothes or faces.
How to protect clothing and the use of towels and capes is something students learn about while training.
Salons have insurance for this kind of thing.
It would be reasonable for you to politely ask for reimbursement.

Why is everyone blaming the OP? I've had my hair dyed many times at the hairdressers and I've never even had a spot of dye on my clothes!

Your hairdresser should've been more careful!

So yes she should knock some money off the next appointment as a gesture of goodwill.

I always wore old black t-shirt to my salon
hairdresser made some comment & I replied, in previous city, customers changed into a dressing gown & had lockers for clothes, handbag etc … to keep clothes clean, so here I just wear the black tshirt
hairdresser said - oh, you can wear nice clothes, we don’t get product on clothes

The very next appointment, I wore brand new blouse & she got dye down the back & actually said .., your kids must have got chocolate on the seat of your car!
I replied - my kids are 16, & 18 and are not smearing chocolate in my car. In fact, eating not allowed in my car! She scurried away no apologies. The stain did not come out & I switched hairdressers.
The chocolate thing, very crappy thing to say.

My advice do not get dressed up for salon.

A similar thing happened to me at the hairdresser. I was getting my roots done with brown dye and scratched an itch, and got dye on my fingertips. Then I touched my new red handbag without realizing and got brown marks on it. I couldn't get it out with hairspray or anything and actually made it worse by rubbing. I went to the Timpson's down the road and they had some paint suitable for leather that luckily matched exactly and I was able to cover the mark. Now I wear a dark top and take an old handbag just in case of another accident.

A hairdresser got dye on my dress and refunded the full retail price. It was an expensive salon though.

If no old top, one from a charity shop is fine for £10 and it can be your ‘hairdresser tip’.

you sound like a lovely person

I can’t believe you messaged the hairdresser. What did you ectothermic than an apology? A new top?

I get my hair coloured a lot and this has only ever happened to me once. I did complain and they took the cost of the jumper off the next bill. I don’t really think you should be going into hairdressers expecting your clothes to be ruined 🤷🏼‍♀️

I have had my hair dyed at the hair dresser a number of times and only once got any hair dye on my clothes - she actually dropped a bit on my sleeve.

Before going to the hairdressers I nearly put on one of my favourite jumpers, but the thought that I didn't want to risk anything happening to it stopped me. I can cope with my 'knocking around the house hoodie' having a small mark on it.

I'm glad you said this. Going to the hairdresser's I am usually dressed up, makeup on going straight out. I've never had clothing ruined. One time she did suggest I take off my rollneck as it was difficult to work around. I would be er think to wear an old top