Housing association saying I’m unreasonable I don’t think I am !!!

make a complaint.

I have explained that I have to do the school run, despite this the contractors have turned up twice at a time when they know I am unable to be there.

They will then be forced to address why this happened

As the late, great Terry Pratchett said, 'Don't get into an arse kicking contest with a porcupine.' HAs are not, on the whole, given to being helpful. The breakfast club suggestion is a good idea.

Ludicrous but the SH haters would tell you to suck it up They would soon moan if you were their precious darlings teachers assistant and took time off work 27 times though!!!

Nobut

Nobut

Nobut

🙄

On ITV News just before Christmas a Peabody tenant who had decanted from her home so work could be done wondered why it was taking so long. So she set up a camera ......and it caught the contractor going through her knicker drawer.

So tech can safeguard everyone but HAs seem reluctant to let tenants use it (see also ring doorbells) One has to wonder why.

Do you have a class whatsapp for parents? I'm not close with any of DC's friends' parents, but I would totally offer to do a pick up or a drop off, if they told me the day, and other mums have offered to do that in the past.

Yes. A post intending to make it a thread about threads you have started.

Why don’t you fight your agenda somewhere else?

TAAT stands for thread about another thread Thats not a thread. Thats a post.

Is there a need to make this a TAAT?

@OP you dont stand a chance on here. A lot of Mners seem jealous of social housing yet at the same time dont want to live in it.

The tenant is always in the wrong.

Exibit A https://www.mumsnet.com/talk/_chat/5202467-housing-association-to-fit-new-flat-fire-door-and-new-locks?page=1

Exibit B. https://www.mumsnet.com/talk/am_i_being_unreasonable/5247469-to-think-housing-associations-need-to-do-more-stringent-checks-on-who-they-employ-to-go-into-tenants-homes?reply=141573544

Notice how hard thread 2 is to get off the ground. Its about a contractor (gas safety engineer) who returned and attacked a tenant with a machete. He had a previous conviction involving heroin.

How is it entitled ?

My HA used to be the council and is now on its third merger with another HA. They say it will improve everything but in reality that doesn’t happen. In the days before it was a HA there used to be an office and yard in the same town that dealt with repairs. Now the repairs are carried out by teams from miles away in a completely different county. I had someone come out for a repair in December and even though I told them exactly what the problem was they didn’t have a part so couldn’t do the repair. It’s been rescheduled for February 14th! I think the problem is the distance between repairs because it must make the scheduling really difficult. Having said that it does sound like you’re making excuses OP. You’ve flipped away every suggestion.

Ok. Just suggestions for the OP to take or leave.

I don't think it's a good idea going forward to keep the kids off school everytime a workman is coming round. The op needs contingency plans for such events.

Don't get me wrong, I agree with you.

But it's something that everyone has to deal with, whether they're HA, council, private-rent or own their homes. DH and I are both self-employed and have lost multiple days' work to wait in for people over the years. It sucks but there's not much choice for most of us.

It's a poor way of doing things. Proper appointments scheduled as best as can accommodate people would be the way to go. We've got too used to mismanagement of services in general.
I do appreciate that you cannot accommodate every single person but equally you can't be able to accommodate nobody.

@MikMikiamo great post. So sorry you had to go through all that though

My family are with a HA. I was working from their house whilst everyone was out to wait for repairs. I was sitting right by the door, on the kitchen table with my laptop - I heard the postman. My mum then received a call that they came by and nobody was home. It was clearly a lie.

They can’t threaten any action - sometimes they can be so strange.

Keep the kids at home for the day. Tell the school they’re ill.

I think most companies would, the HA is their customer, after all. My guess is in this instance the HA probably can't be arsed to ask. So they're not telling the contractor, the contractor is turning up, finding the OP not there but not to know she'll be back shortly, so leaving and reporting the OP not there, and nobody's joining the dots. The note on the door is a good shout, especially with the packet of biscuits!

I work for a company that does call outs for housing associations. We would always try and accommodate such a request.

But that's not unique to HA owners.

I've lost count of the number of times I've had to take a day off because the appointment time is "anywhere between 8 and 1" and then they don't turn up or come at 3.30 or the next day.

People are always complaining about tradesmen turning up late or cancelling at the last minute, or clocking off early and leaving jobs half-done. It's a right pain in the arse but it's just part of being an adult and having your own home, unfortunately.

Yes it is also if you are not claiming dla for him claim that now. Won’t help with this situation though you have my sympathy. I would speak to your MP re the HA situation

Leave a note on your door saying school run, back at x.xx

What is wrong with some of the people on here? Sneery, horrid comments because it's a HA property?

Firstly, rent isn't free, is it? People pay their rent. I live in a HA property because I had to flee Domestic Violence and the perpetrator had our house repossessed without my knowledge. I had a mortgage.

The rent in my HA property is over double what my mortgage payment was.

Subsidised? By the tax payer? I AM a tax payer. I'm a full time professional with multiple degrees and I've paid taxes all my life. I pay rent like anyone else does.

As for the comments that people are lucky to have HA properties... Why? We pay for them. I'm not lucky. In fact, it was very unlucky to be abused for years, lose my home, never be able to get a mortgage again, suffer with PTSD and injuries from when he broke my back, etc. I'm not lucky. I just rent a house.

OP, if your children are disabled (and yes, ADHD does come under a disability), they have to make reasonable adjustments. I'm disabled and have had workers come out on a Saturday, because at one point, I couldn't move from my bed to answer the door, and I absolutely was not having DH lose a day's pay for a boiler check.