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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Housing association saying I’m unreasonable I don’t think I am !!!

416 replies

HAunreasonable · 24/01/2025 08:23

The HA need to do planned repair/upgrade work. The appt slots are 830-1230 or 130-530.
I asked them to book mine around school runs but twice they’ve turned up when I’m out ? Now saying that if they are ‘refused entry’ a third time it will lead to further action???

Surely they have to be fair about this and come at a time that works for everyone

OP posts:
Original poster
HAunreasonable · 24/01/2025 08:55

BlackeyedSusan · 24/01/2025 08:53

Is your child disabled? Ask them for reasonable adjustments for disability. Contact your MP.

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He has GDD and ADHD so I think that’s SEN not sure if it’s classed as disability

OP posts:
Iloveyoubut · 24/01/2025 08:55

HAunreasonable · 24/01/2025 08:34

They won’t authorise the absence though as it could end up a whole morning or afternoon off

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It looks like you have no solution then other than to wait and see what further action they’ll take. I don’t think there are any other suggestions that could be made that haven’t been made already, I highly doubt they will evict you so all you can do if you can’t make it work is wait and see what action they take.

mistymorning12 · 24/01/2025 08:55

DaisyChain505 · 24/01/2025 08:41

You’re having something repaired in your home for free.

people who have mortgages and have to pay for their own repairs will be given times slots just like this too and have to deal with it.

you don’t deserve special treatment over anyone else.

I've never had an issue saying that they need to work within the school day.

OP if they can't, they just need to make it in the school holidays.

blahblah89 · 24/01/2025 08:54

Ah sorry just read you can't.

blahblah89 · 24/01/2025 08:54

Put your kids in breakfast/after school clubs for one day.

BlackeyedSusan · 24/01/2025 08:53

HAunreasonable · 24/01/2025 08:38

915 as traffic and buses are awful that time of day but it’s not too bad I thought ? They aren’t flexible at all. One of my dc isn’t allowed at breakfast club till they secure 1-1
for him so I can’t use that option yet

Show quote history

Is your child disabled? Ask them for reasonable adjustments for disability. Contact your MP.

Original poster
HAunreasonable · 24/01/2025 08:53

Examconfusion · 24/01/2025 08:41

Sorry but do you work? How do you think people manage this kind of thing if they’re at work all day?
YABU

I work 6pm - midnight mon - Fri and one Saturday a month

OP posts:
crowsfeet57 · 24/01/2025 08:52

HAunreasonable · 24/01/2025 08:36

I dont understand why they can’t use a key ? If for example it’s an afternoon slot and they turn up at 2pm and the job takes a while I have to leave for school run at 230 ? What will they do say they can’t continue and leave when I do ? Surely not so why can’t I leave a key !!!

They won't stay in the house without you or let themselves in when you're not there. This would leave the operatives vulnerable to being accused of stealing or damaging items, it also leaves you vulnerable to having things stolen or damaged.

ChardonnaysBeastlyCat · 24/01/2025 08:50

Yes, because clearly their time is the most valuable.

And we put up with it.

Datafan55 · 24/01/2025 08:50

Lougle · 24/01/2025 08:41

No, she's paying rent and the property owner is repairing the property they own. It's not 'free'.

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A non HA person has to pay for labour and costs of any/all repairs - it is not covered by rent or mortgage - so it really is free for a HA tenant.

(plus private rent and mortgage can be much higher)

Katrinawaves · 24/01/2025 08:50

HAunreasonable · 24/01/2025 08:34

They won’t authorise the absence though as it could end up a whole morning or afternoon off

Show quote history

And so what? There are no consequences for a single unauthorised late arrival. You only get fined if you take the kids out for more than 5 days or get followed up if you are a persistent offender. A single late mark or half day absence is totally meaningless.

Ellie1015 · 24/01/2025 08:48

That's really frustrating. I would ask for a morning slot and take the kids to school asap afterwards hopefully they arent too late in. Should still be marked as present for the afternoon at least and hopefully just late for the morning.

Wellwhynotthen · 24/01/2025 08:48

ChardonnaysBeastlyCat · 24/01/2025 08:45

How is OP obstructive?

The HA can’t be bothered to provide acceptable slots.

We all put up with bad customer service, that’s why it’s come to this.

If a plumber finishes a morning job by 11:00 he can’t just turn up for the afternoon one two hours earlier, so he can finish and go home early.

Edited

They often do though, fuckers!

saraclara · 24/01/2025 08:47

DaisyChain505 · 24/01/2025 08:41

You’re having something repaired in your home for free.

people who have mortgages and have to pay for their own repairs will be given times slots just like this too and have to deal with it.

you don’t deserve special treatment over anyone else.

OP had already said that this isn't something that she needs doing. If she was fortunate enough to own her home, this appointment would not be necessary.

I rather like having control over my own life, rather than a landlord deciding what will happen (whether I want it or not) and making my life difficult unnecessarily.

Justgorgeous · 24/01/2025 08:46

You will just have to say your child is unwell and when they have gone, take them in.

ChardonnaysBeastlyCat · 24/01/2025 08:45

How is OP obstructive?

The HA can’t be bothered to provide acceptable slots.

We all put up with bad customer service, that’s why it’s come to this.

If a plumber finishes a morning job by 11:00 he can’t just turn up for the afternoon one two hours earlier, so he can finish and go home early.

Winter2020 · 24/01/2025 08:45

DaisyChain505 · 24/01/2025 08:41

You’re having something repaired in your home for free.

people who have mortgages and have to pay for their own repairs will be given times slots just like this too and have to deal with it.

you don’t deserve special treatment over anyone else.

Really. The gas guy rang me the other day as annual service is due and I said "It will have to be after the school run" and he said "half nine ok". Easy as that.

Dishwashersaurous · 24/01/2025 08:44

This unfortunately is life with all sorts of trades, deliveries etc and needs to be accommodated but it's a real pain.

Can you ask someone to be in your house while you do school run, so that someone is there to let them in?

The elderly neighbour perhaps. Or.a friend who works from home could work from yours for a.day

MrsSchrute · 24/01/2025 08:43

One morning of unauthorised absence won't make any difference to anything. I think this is your best option.

Starlightstarbright4 · 24/01/2025 08:42

I had this with HA … I was a childminder, it was literally my job to take children to school . They have since changed there policy and will put notes on after 9 etc .

Motomum23 · 24/01/2025 08:42

Don't ask your elderly neighbour to do the school run - ask if they would be so kind as to sit in your house for half an hour in case a workman arrives. Simple.

Lougle · 24/01/2025 08:41

DaisyChain505 · 24/01/2025 08:41

You’re having something repaired in your home for free.

people who have mortgages and have to pay for their own repairs will be given times slots just like this too and have to deal with it.

you don’t deserve special treatment over anyone else.

No, she's paying rent and the property owner is repairing the property they own. It's not 'free'.

LunchtimeNaps · 24/01/2025 08:41

How about asking your elderly neighbour to sit in your house at school pick up. Supply tea and cake and they can let them in.

Examconfusion · 24/01/2025 08:41

Sorry but do you work? How do you think people manage this kind of thing if they’re at work all day?
YABU

DaisyChain505 · 24/01/2025 08:41

You’re having something repaired in your home for free.

people who have mortgages and have to pay for their own repairs will be given times slots just like this too and have to deal with it.

you don’t deserve special treatment over anyone else.