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AIBU?

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Housing association saying I’m unreasonable I don’t think I am !!!

416 replies

HAunreasonable · 24/01/2025 08:23

The HA need to do planned repair/upgrade work. The appt slots are 830-1230 or 130-530.
I asked them to book mine around school runs but twice they’ve turned up when I’m out ? Now saying that if they are ‘refused entry’ a third time it will lead to further action???

Surely they have to be fair about this and come at a time that works for everyone

OP posts:
GreenYellowBrown · 24/01/2025 09:09

YABVVVU. These people have got jobs to do, you’re not the only person in the world to ever have had a child. They’ve given you a time slot so you need to arrange childcare for that time. Presumably this is being done for free so count yourself lucky rather than moaning.

LadyTangerine · 24/01/2025 09:08

Ilovemyshed · 24/01/2025 09:07

Just phone the school that morning and tell them the kids have d&v 🤷🏽‍♀️

But then what if they cancel on the day? We can't keep kids off school because workmen are coming.

watchuswreckthemic · 24/01/2025 09:08

I do think it's unusual that they can't accommodate a say 9.15 start of appointment time.
I'd call again and let them know all the times you can do eg all day outside of these 2 x small slots

Startinganew32 · 24/01/2025 09:08

Branleuse · 24/01/2025 09:06

Id keep the kids off school until the HA had been, or take them in late.

Exactly. It’s not a big deal missing half a day or one day at primary school (or secondary). If he had D&V he’d have to have at least a whole day off. People make a big thing of things that don’t really need to be.

Ilovemyshed · 24/01/2025 09:07

Just phone the school that morning and tell them the kids have d&v 🤷🏽‍♀️

Branleuse · 24/01/2025 09:06

Id keep the kids off school until the HA had been, or take them in late.

BlackeyedSusan · 24/01/2025 09:06

HAunreasonable · 24/01/2025 08:55

He has GDD and ADHD so I think that’s SEN not sure if it’s classed as disability

Think it qualifies according to government definition. Long term. Needs a 1:1 needs significant additional support.

RuralSage · 24/01/2025 09:06

I had this, HA decided they were going to do loft insulation, cavity wall insulation and put in a heat pump system (that I did not want) for every visit a full survey and asbestos separate survey were needed, I worked it out and they wanted to do 27 visits! I refused but ended up moving in the end, they were constantly badgering and ringing, I know its their house but are we not entitled to live in peace? No way could we take time off work for 27 visits🙄

ChardonnaysBeastlyCat · 24/01/2025 09:04

Startinganew32 · 24/01/2025 09:03

Lol my plumber does this all the time - calls and asks if he can come early or late depending on what’s happened with other jobs he’s got that day. It’s quite normal.

It’s becoming normal because people like you facilitate it.

Iloveyoubut · 24/01/2025 09:04

YaWeeFurryBastard · 24/01/2025 09:01

Housing associations are subsidised by government grants to enable them to charge lower rents. Surprised you don’t know that?

ETA - housing association properties are like gold dust unfortunately so I do think those lucky enough to get one should be accommodating when it comes to their upkeep

Edited

repairs are still not free to the tenant. Lucky enough to get one? So you think anyone in a council or housing association house should accept less? Be more grateful? Bow harder? Wow.

Cosyblankets · 24/01/2025 09:04

This is no different to any other work or deliveries etc and it's not limited to HA properties

Startinganew32 · 24/01/2025 09:03

ChardonnaysBeastlyCat · 24/01/2025 08:45

How is OP obstructive?

The HA can’t be bothered to provide acceptable slots.

We all put up with bad customer service, that’s why it’s come to this.

If a plumber finishes a morning job by 11:00 he can’t just turn up for the afternoon one two hours earlier, so he can finish and go home early.

Edited

Lol my plumber does this all the time - calls and asks if he can come early or late depending on what’s happened with other jobs he’s got that day. It’s quite normal.

LadyTangerine · 24/01/2025 09:03

Sorry op but this is life, whether expecting workmen or deliveries you have to come up with solutions. As others have said ask another parent to help, ask a friend to wait in the house while you drop or collect. Send them in a taxi.

It is unreasonable to expect workmen to arrange their schedules round each individual persons needs theyd never get anything done. They've given you 2 options it's up to you to arrange people to help you. Good luck.

Startinganew32 · 24/01/2025 09:02

YABU it seems like there’s a reason you can’t do any of the suggestions. Quite frankly does it matter in the grand scheme of things if your kids have one mornings absence? No.
Make sure you’re in when they come and drop your children off later. Or early breakfast club. Or ask a classmates parents to do it as a one off. It’s really not impossible.

YaWeeFurryBastard · 24/01/2025 09:01

Reallybadidea · 24/01/2025 08:57

Who's it being subsided by?

Housing associations are subsidised by government grants to enable them to charge lower rents. Surprised you don’t know that?

ETA - housing association properties are like gold dust unfortunately so I do think those lucky enough to get one should be accommodating when it comes to their upkeep

1MuffinSocks · 24/01/2025 09:01

Of course private rent covers repairs!

OP, I work for a HA (although long time since I've dealt with repairs). I think they are being inflexible, we used to have an option years ago to say avoid school run as it would be wasting our time as much as yours. If they won't do that, could you ask to be scheduled as the last job for the morning slot? This will give you time to get back and they should be done for afternoon pick up.

CautiousLurker01 · 24/01/2025 09:01

HAunreasonable · 24/01/2025 08:34

They won’t authorise the absence though as it could end up a whole morning or afternoon off

I’d just report them to school as sick on that day and stay home to wait, if you genuinely have no neighbour or school mum contact who could help. Not ideal, but sounds as though you have no other option.

Iloveyoubut · 24/01/2025 08:58

Datafan55 · 24/01/2025 08:50

A non HA person has to pay for labour and costs of any/all repairs - it is not covered by rent or mortgage - so it really is free for a HA tenant.

(plus private rent and mortgage can be much higher)

What are you talking about? A housing association tennent is paying rent that isn’t covering a mortgage. Their rent pays for repairs. It’s free? Where does the money come from then? Santa? There is no ‘free’! Housing association rent covers the cost of managing and maintaining properties, as well as future repairs and improvements. Rent also helps to repay loans taken out to build or improve properties.

user243245346 · 24/01/2025 08:57

Can you get someone to sit in the house while you do the school run?

Growsomeballswoman · 24/01/2025 08:57

Most HA's have10-2 appointment slots to accommodate the school run

adviceneeded1990 · 24/01/2025 08:57

Can whoever looks after your kids when you work 6-Midnight not take a days annual leave and be home during the day then?

Reallybadidea · 24/01/2025 08:57

YaWeeFurryBastard · 24/01/2025 08:55

You’re living in subsidised housing, I think you need to be a bit more accommodating tbh when they’re coming to ensure you have decent living conditions.

We have to work around tradesmen and we own our house and our paying ourselves, it’s very normal.

Who's it being subsided by?

IHaveAlwaysLivedintheCastle · 24/01/2025 08:56

crowsfeet57 · 24/01/2025 08:52

They won't stay in the house without you or let themselves in when you're not there. This would leave the operatives vulnerable to being accused of stealing or damaging items, it also leaves you vulnerable to having things stolen or damaged.

Which is ridiculous. I have rental flats and tenants don't stay in for repairs.

Reallybadidea · 24/01/2025 08:56

Winter2020 · 24/01/2025 08:45

Really. The gas guy rang me the other day as annual service is due and I said "It will have to be after the school run" and he said "half nine ok". Easy as that.

Exactly.

YANBU OP and it isn't just how life works IME. I think you'd have got more sympathetic responses if you were renting privately, people expect ha/council tenants to just suck really poor service up and be grateful.

YaWeeFurryBastard · 24/01/2025 08:55

You’re living in subsidised housing, I think you need to be a bit more accommodating tbh when they’re coming to ensure you have decent living conditions.

We have to work around tradesmen and we own our house and our paying ourselves, it’s very normal.