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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To ask if anyone is having major mobile issues?

86 replies

MistressoftheDarkSide · 23/01/2025 14:25

Posting for traffic.

I'm on 3, DF is on Giff Gaff. Down detector says both networks are reporting issues in the last half hour or so.

Anyone else?

I can't call my Dad - it either doesn't connect or kucks me straight off - he can call me but it's not coming through until he leaves a voicemail - not ringing my end but I get voicemail notification.

Texts are sketchy.

OP posts:
Horrace · 23/01/2025 19:37

South Wales here
I'm with ID Mobile which is 3 Network
I can't dial out or receive calls. Not since lunchtime

Calamitousness · 23/01/2025 19:35

@MistressoftheDarkSide im a South west coaster and mast has been out for upgrade for days now. Till Saturday at 6pm apparently

Exhausted25 · 23/01/2025 19:35

So just had a call come through. However 1 min in it dropped off and now can’t get a call in or out again. Hopefully this is a sign that the fix will be soon though.

Original poster
MistressoftheDarkSide · 23/01/2025 19:34

That's slightly reassuring x hope you weather the storm OK xxxx

OP posts:
Ang69 · 23/01/2025 19:32

MistressoftheDarkSide · 23/01/2025 19:19

Out of interest has anyone on here having phone issues with the affected providers and who are in the storm area received the warning alert text thing?

Yes, I can't make or receive calls but got the signal. I'm in Glasgow with 3.

Original poster
MistressoftheDarkSide · 23/01/2025 19:28

Shall we run a bet on what the problem is? A fiver on squirrels as a starter.

OP posts:
Autumnnoleaves · 23/01/2025 19:23

Latest Updates 0n ID mobile website:
18:00 - 3UK engineers have identified and isolated the suspected issue.
16:00 - 3UK engineers continue to investigate.
14:00 - 3UK engineers are investigating the issue.

Next Update: 20:00.

Original poster
MistressoftheDarkSide · 23/01/2025 19:19

Out of interest has anyone on here having phone issues with the affected providers and who are in the storm area received the warning alert text thing?

OP posts:
Original poster
MistressoftheDarkSide · 23/01/2025 19:06

Just saw a comment on Down Detector from a breakdown recovery chap - so many things being affected but no mention on Sky News or any major news channel that I can see. It is countrywide so I feel for anyone in the path of the storm. I know storms can affect coverage, but this will have made it difficult to co-ordinate efforts to mitigate the impact I'm sure.

People might be unaware if they haven't tried to make a call today but if they try in an emergency situation and can't get through it could cost lives.

OP posts:
CharlotteCChapel · 23/01/2025 18:53

I tried ringing my dad earlier but there was no dial tone I'm with ID

NordicwithTeen · 23/01/2025 18:52

Smarty has been on/off but I am in an area with mobile mast issues anyway (ongoing for years) soni never know if it's that or the provider.

OP posts:
Original poster
MistressoftheDarkSide · 23/01/2025 18:47

It's maddening isn't it? And mopping up the mess of missed important calls etc will cause quite a bit of inconvenience, and there could be some serious consequences if stuff is urgent.

Three really need to issue some sort of update.

OP posts:
Showrr · 23/01/2025 18:44

Yes ID down here, Midlands, no calls all afternoon, two voice messages which I suspect were GP calls but can't access voicemail

Original poster
MistressoftheDarkSide · 23/01/2025 18:43

My Dad just tried again to call me. It actually rang but then dead silence when I answered. WTF is going on Three????

OP posts:
PitchforksAndProof · 23/01/2025 18:41

I'm on Three. I haven't been able to make a call since midday. It's not working for the DC either. DH is on Three too but it's working ok for him.

I do think Three could pull their finger out and send us some sort of update. They've managed to send me a message about how to avoid fraud.

Original poster
MistressoftheDarkSide · 23/01/2025 18:35

Reports are creeping up on Down Detector again. Worth registering your issue to keep it on the radar although I am having trouble registering with Disqus. I suspect there might be some overload from people trying to register. I just want some idea of what the issue is and why it's taking so long to resolve. A stark lesson in the fragility of tech.

OP posts:
Nat6999 · 23/01/2025 18:27

I had problems earlier, thought my phone had packed up, did all the usual things & no better, took 2 hours to start working.

Original poster
MistressoftheDarkSide · 23/01/2025 18:25

It's coming on for six hours now. An explanation from 3 would just be polite I think.

OP posts:
JohnTheRevelator · 23/01/2025 18:22

My friend is on the Three network and she told me she was having issues with receiving and making calls. She thought it was a problem with her phone at first,but when she went into the Three mobile phone shop and asked,they said the network was down across the entire country.

ClaireUnderwoodforPresident · 23/01/2025 18:19

ID mobile Northern Ireland - no calls in or out! Angry

HopingForTheBest25 · 23/01/2025 18:16

Am on ID mobile in south wales - no signal here either!

fizzypop100 · 23/01/2025 18:11

And ID mobile

EmmaMaria · 23/01/2025 17:54

OliveHenry · 23/01/2025 17:51

Me too - even had my SIM card out and polished it!

Show quote history

Me too! How long did it take you to find the gadget thingy or something else to get it out???? Gadget thingy lost somewhere in the house move. Who has paperclips these days (not me). Eventually figured out that spare earring finding would do it.

chipsandpeas · 23/01/2025 17:51

im on 3 and cant make calls, but i did just get the emergency alert about the red wind warning for tomorrow so thats a bit of progress as i didnt get the test ages ago

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