Hope your phone is working now @MistressoftheDarkSide
I've just had a look at the latest update on smarty facebook page- Im hoping my phone works as need to make a few calls.
For anyone not on Facebook the smarty update:
"24/01/25 08:10: Good morning, please see below an update on yesterday's network issue:
Following an issue affecting voice calls yesterday, services have almost returned to normal overnight.
Our monitoring has picked up an issue with calls connected via Wi-Fi which we are investigating urgently. Today, we also expect to see an additional impact on our service due to Storm Éowyn in some areas. We have already deployed extra engineering resources and planning for these areas, so we can bring sites that are impacted back online as soon as it is safe to do so.
A normal volume of 999 calls were connected yesterday and our monitoring confirms the service is working fully this morning. We continue to investigate the small number of reports that we received about 999 call failures.
Our customer care team continues to experience high volumes, so there may be a delay in our response.
Our customer care team continues to experience high volumes. Please bear with them, they’re doing their very best to help everyone as quickly as possible.
We apologise sincerely for the inconvenience caused by the issues on our voice network yesterday."