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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Really frustrated with the NHS

109 replies

BabyCatMama · 22/01/2025 11:25

They keep asking if things are an emergency or I can't get an appointment. Well one thing that isn't an emergency is I have had a fungal infection covering my feet for years last year. Nothing at the pharmacy helps. My skin is bleeding and cracking. When you try to tell the doctor all of your health problems they say they don't have time for all this. I've lots of issues that I just ignore because I only get time for serious things.

I just say I'm in agonising pain and there's no appointments left. Today they did say someone will call me in a few days. But I'm on weak sleeping pills that don't work and I don't know if I will be able to be awake at the time they call me. I told my psychiatrist these ones don't work and he said lets just see. Why don't they listen to you ?

The pain medication I'm on isn't strong enough and I've seen several doctors and they refuse to prescribe anything stronger. And I'm taking paracetamol with codeine every day and it's making me ill. Like it's burning my stomach so they gave me something to coat my stomach but I just think if it's doing that to my stomach how is my liver taking it ?

My psychiatrist office just doesn't answer the phone. They just send letters that I can't attend he appointment because my sleeping pills aren't working. Then they wrote to me saying they were taking me off the patient list for not attending appointments even though I had phoned and left messages on the answering machine. I have a psychotic illness and can't take the meds I was last prescribed because of horrible side effects.

I can't call the GP to repeat my prescription I have to have in a form every month and it is on the other side of town from me and I can't always afford to travel there and back every month.

I bought a private prescription for pain meds last month but it was a hundred pounds. I can't afford it this month. I have bought meds online for half the price but I can't really afford it and I'm worried about being poisoned.

I'm thinking about going to see a private GP next month they charge £50 an appointment. But a private psychiatrist would be 2 or 300 hundred. This is why people aren't working. They are staying unwell because of this. I don't know is it this bad for everyone ? If it is how is this allowed for go on. Why has no one sued them ?

OP posts:
BabyCatMama · 23/01/2025 07:01

@MolluscMonday two anti psychotics. One was making my throat close up and the other one was making me severely ill with nausea. I have got in touch with my psychiatrist but I feel fine for now. It isn't like a constant thing it's something that comes in phases

OP posts:
MolluscMonday · 23/01/2025 06:58

Which prescription have you stopped taking without them knowing and why, @BabyCatMama?

I think you should ring that mental health nursing unit today. They will be best placed to help you.

EmilyEmmabob · 23/01/2025 06:41

Phone the GP, this situation you are in is an emergency. Tell them that, once you have an appointment you can get advice for all of the issues you're having. No one should have to live like that.

BabyCatMama · 23/01/2025 06:15

@iiloveeverykindofcat I actually have some ibuprofen gel which is more effective than I thought it would be. I'm going to apply some now actually.

Unfortunately I can't take NSAIDs by mouth as they have affected my kidneys at this point. I was thinking about seeing a chiropractor. I can actually see a big bulge where my spine is bent out of shape. Well that's what it looks like anyway

OP posts:
BabyCatMama · 23/01/2025 06:10

@Octavia64 that is a good idea. I was aware of amitriptyline being used in pain but I had forgot about such drugs. My mum mentioned gabapentin, which I haven't had before and don't know anything about.

When I said this to the GP he said he is reluctant to start introducing other medications apart from codeine with the medications I am prescribed already for my mental health. But I will try raising it again when the other doctor calls me. I don't think they are aware that I have not been taking one of my prescriptions for a while

It's been good to just have a rant here though. It just feels sometimes in the real world that no one is even listening to you

I am actually having some relief this morning, it is more a low level ache right now

OP posts:
Daisychainsforme · 23/01/2025 06:08

I agree with the poster who advised seeing a Podiatrist.

iloveeverykindofcat · 23/01/2025 05:54

Opiates are rarely appropriate for chronic pain. They rapidly build tolerance and become less effective, as you have found. Doctor shopping for more opiates is a huge red flag for addiction. I'm not saying this is your fault, or you've done it on purpose, but getting off them needs to be your top priority. Addiction can happen to anyone. You will probably feel physicallyand mentally better without them. Combining them with sleeping pills, seeking codeine w/o paracetamol so you can take more - its positively dangerous. I have chronic pain OP so I'm sympathetic. I've been on codeine, and was on it too long w/o med review. It stopped working. I was still in pain. Of course I initially thought, 'well I need stronger painkillers then'. But I didn't. I needed to get off codeine, take regular proper exercise, see a physiotheraplist, and use heat, paracetamol and ibuprofen as needed. I am now in signicantly less pain than I was on codeine.

Octavia64 · 23/01/2025 05:50

Hi OP

If you have a chronic pain problem - so the pain has gone on for weeks or months - then the usual treatment is to change from painkillers to drugs that help to control the nerves that transmit pain.

Drugs that fall into this category are drugs like amytriptyline, duloxetine, etc. not all people find the first one they are offered (usually amytriptyline) helpful and so sometimes you need to try two or three before you find the one that works for you.

The usual advice is to take these drugs alongside doing physio and exercises to try to help whatever part of your body isn't working well.

Can you ask your GP if you can try one of these drugs?

BabyCatMama · 23/01/2025 05:03

Codeine is weakly addictive, it isn't morphine though. I am genuinely in pain every day.

OP posts:
Mrsttcno1 · 22/01/2025 18:49

UncharteredWaters · 22/01/2025 17:37

Looking for ‘strong’ sleeping pills or won’t attend appt as asleep.
Looking for stronger pain killers too.
Buying online for stronger painkillers.
Don’t attend the gp due to money but will spend online or privately for the prescription you want.

All screams addiction issues to me.

This is absolutely what I’m thinking, and it’s what any medical professional is also thinking.

Wibblywobblybobbly · 22/01/2025 18:48

Try filling out an e consultation on the GP's website for your foot including a picture and hopefully they can issue a prescription without seeing you.

Mrsttcno1 · 22/01/2025 18:48

BabyCatMama · 22/01/2025 16:49

@koolcat someone told me to say so are you refusing me a treatment that will work ? And then if they say yes to ask for it to be written down in my file the discussion we had and the outcome

They’re refusing you pain relief and sleeping pills that they legally and medically are not permitted to give, and your desperation for stronger this and that only supports the fact it is not healthy. Any doctor, nurse, will happily sign to say that they are following the rules.

You need to get this idea that they’re depriving you these pills out of spite out of your mind, they’re following the rules and regulations that they HAVE to follow.

UncharteredWaters · 22/01/2025 17:37

Looking for ‘strong’ sleeping pills or won’t attend appt as asleep.
Looking for stronger pain killers too.
Buying online for stronger painkillers.
Don’t attend the gp due to money but will spend online or privately for the prescription you want.

All screams addiction issues to me.

2025NewUserName · 22/01/2025 17:34

As you have a psychotic illness, ask your GP for your SMI (Serious Mental Illness) Annual Health Check.

You should get at least 40 minutes to go over lots of health stuff and will probably get blood tests too.

BabyCatMama · 22/01/2025 17:23

@OpalMaker there was an online consultation

OP posts:
BabyCatMama · 22/01/2025 17:20

@denhaag yes I think that is a good idea

OP posts:
denhaag · 22/01/2025 17:12

BabyCatMama · 22/01/2025 17:05

@dwnhag I don't really know. My GP referred me to a psychiatrist. And I've been in their care for 2 years but I don't know anything about a care coordinator. They have referred me to a mental health nursing unit to check up with me more regularly maybe it's to do with that ?

I would def get in touch with the MH unit. They will be able to advocate for you and be far better able to advise and support you than MN.

BabyCatMama · 22/01/2025 17:05

@dwnhag I don't really know. My GP referred me to a psychiatrist. And I've been in their care for 2 years but I don't know anything about a care coordinator. They have referred me to a mental health nursing unit to check up with me more regularly maybe it's to do with that ?

OP posts:
IMustDoMoreExercise · 22/01/2025 17:00

You should go to a podiatrist. They see this sort of thing every day and will be much more knowledgeble than a GP.

BabyCatMama · 22/01/2025 16:49

@koolcat someone told me to say so are you refusing me a treatment that will work ? And then if they say yes to ask for it to be written down in my file the discussion we had and the outcome

OP posts:
Mrsttcno1 · 22/01/2025 16:41

BabyCatMama · 22/01/2025 16:37

@MMrsttcno1 I am honestly scared of the risks I know full well what they are to me but in the times I have not had the medicine I have simply suffered far too much and for too long and I just refuse to live like that ever again so I think it is about managing the risk as best as possible

I do totally understand why you feel like that, but the reality is it’s not up to you. These are controlled medications for a reason and they have very strict rules around prescription and use for a reason. The doctors are not refusing to prescribe them because they want you to suffer, they legally cannot prescribe them the way you are asking them to, and doing so could lead to them losing their license or at worst being criminally charged.

Nobody wants you to suffer, but they also cannot give you what you are asking for because it is simply not allowed and that is in your best interest.

The way to manage the risk is short term use only, that’s the legal and medical standpoint. Your psychiatrist is the one best equipped to getting you through that.

BabyCatMama · 22/01/2025 16:37

@MMrsttcno1 I am honestly scared of the risks I know full well what they are to me but in the times I have not had the medicine I have simply suffered far too much and for too long and I just refuse to live like that ever again so I think it is about managing the risk as best as possible

OP posts:
iamnotalemon · 22/01/2025 16:32

I'm sorry you are struggling at the moment.

Regarding your comment:

To be honest a private and insurance based model from birth would have worked out a lot better for a lot of us. Maybe I could have had a normal life.

I don't currently live in the UK. If I want to see a doctor, although I have health insurance, I still have to pay $40. You don't want to know about the cost of blood tests and other treatment.

I have no advice but it all sounds very overwhelming and I'm sure the lack of sleep isn't helping any of it. I hope you can get some support soon.

TinklySnail · 22/01/2025 16:28

BabyCatMama · 22/01/2025 16:07

There are some sleep meds which have a very short half life so they don't affect your ability to wake up normally. I've been prescribed sleeping pills on and off all my life, and consistently for 2 years. I was taking a benzodiazepine for one year but the psychiatrist felt uncomfortable about it, I believe they are trained and told not to use it.

It worked really well for me, and if I had a tolerance I would just take a break and just deal with insomnia for several days. I never became addicted to it or enjoyed using it. After a while all it does is what it's intended to do. So I started on the Z drugs the first of which gave me really weird side effects like doing things I had no memory of. And having sleep paralysis and terrifying nightmares. So now it's the one I use currently and it doesn't work, which I was aware would be the case

I have been too harsh because my recent psychiatrists do appear to be taking me seriously I just wish it wasn't a constant stress to get my medication. It takes up so much time and I'm really tired

I used to get temazepam, it worked well, there were no side effects, but I think a lot of people were using them recreationally a little over a decade ago and a GP told me it is a highly controlled medication now.

I just think there is a time and a place for very effective medicines

I am just tired of it all

Oh OP I get you. It’s not as simple as just getting out of bed and rocking up to appointments sometimes.
You should prioritise your pain issues first because it’s going to on your mind a lot.
You need to tell the receptionist that you’re on severe pain and have been taking pain relief long term. Tell them the truth, that you can’t beat it any longer and need help.
Once your pain is sorted then prioritise your mental health. I don’t know what NHS trust you are but mine offer video calls.
Re refer yourself and get the ball rolling again.
A PP mentioned an advocate, if you have a friend or relative to help initially they will be able to help you get your issues addressed.
I really hope you can get the help you need. I have been where you are and it’s shit. One tho f at a time and it will all come together eventually x

denhaag · 22/01/2025 16:23

What path did you take to have seen a psychiatrist for so long? I am surprised you do not have a care coordinator.