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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To find work absence procedures frustrating?

60 replies

Whoareyouanyway · 16/01/2025 22:34

In my place, even if you are sick you have to speak to them on the phone. You can email text etc. But you still have to physically speak to your line manager even if you're unwell.
I just don't understand why. Or if it's an emergency, I suppose if you are in hospital and physically unable to speak in extreme circumstances that's different.

Just don't understand this level of distrust that employers have, does anybody else have this in their contract?

OP posts:
MrsPinkCock · 16/01/2025 22:57

Puddingrun · 16/01/2025 22:54

This is for safeguarding reasons. Someone could have hurt you and email in on your behalf. They need to speak to you to make sure you are safe.

Usually employers are not that caring.

It’s literally just because it’s easier to lie by text, and phoning in sick in person is more of
a deterrent to the dishonest…

Asvoria · 16/01/2025 22:56

It's designed to make you feel uncomfortable and induce guilt. I got dh to phone in for me when I had my work induced mental breakdown.

ByQuaintAzureWasp · 16/01/2025 22:55

It's because if you can email/text/WhatsApp, rather than telephone (or somebody else telephones if you are too ill), it will be proven statistically that sickness absence rates go up ... as its "too easy".

Boooooreddddd · 16/01/2025 22:55

JandamiHash · 16/01/2025 22:37

This is pretty standard. Blame the piss taking skivers!

Unfortunately I agree.There are certain people who just skivers who do not have a work ethic!

Puddingrun · 16/01/2025 22:54

This is for safeguarding reasons. Someone could have hurt you and email in on your behalf. They need to speak to you to make sure you are safe.

Tisthedamnseason · 16/01/2025 22:53

HereForTheAnimals · 16/01/2025 22:48

Yes, and I bloody hate having to speak to someone. I'm not off sick often, but I actually get anxiety before phoning, and I'll put it off for up to half an hour before I've plucked up the courage. I know I sound soft, I just don't know what it is?

Edited

I've been like this in previous workplaces (current manager is happy with an email).

I feel like I'm a child trying to bunk off school, rather than a responsible adult who has a good relationship with my manager, not much sickness history, and is genuinely too ill to work!

Marmalady75 · 16/01/2025 22:51

My husband phoned my work once to say I was in bed feeling awful with laryngitis, a really bad headache and suspected (turns out it was) chest infection. Boss demanded to speak to me. DH handed me the phone, but I couldn’t make a sound. Boss thought I was taking the piss and started berating me. DH heard and took the phone back to tell her to catch a grip.

Samw boss tried to sack me for having too many miscarriages. Said had breached the regulation maximum 2 absences. Twice as needed hospital admission for ERPC because I was haemorrhaging so badly.Again berated for not phoning myself (the fact I was having emergency surgery wasn’t a good enough reason for my husband to phone apparently). Once I took off the day I was actually miscarrying and went back the next day to a row.

ThatsNotMyTeen · 16/01/2025 22:51

Whoareyouanyway · 16/01/2025 22:49

I know someone who triggered absence warnings because one they had a car crash, once they broke their foot and another was something else perfectly valid and all with proof. However it meant they had to get a formal warning for absence.

Yes - even genuine sickness absence can lead to warnings and dismissal. It’s about the impact on the business not whether it’s genuine or not

Tisthedamnseason · 16/01/2025 22:50

My workplace has that rule, but I'm not aware of it being widely enforced. It's obviously up to specific managers, but from what I've seen, most are happy with an email.

LuluBlakey1 · 16/01/2025 22:50

Whoareyouanyway · 16/01/2025 22:38

If they've read a text/email explaining, I don't see why they then need a phone call? But what do I know.

We trialled a system of 'Email OR ring'. Everyone emailed and the level of absence increased significantly by a number of staff. For example, we had one who had 6 grandads die, another who had terrible tonsillitis and bad backs- but was smoking and playing guitar in a band in pubs and clubs.
It caused more work all round following them up, finding cover, putting attendance procedures in place.
People take the piss if it is easy to do so. We all have to telephone our line manager now and we all have return to work interviews. It's amazing how the piss-takers' health and attendance has improved.

ThatsNotMyTeen · 16/01/2025 22:50

Because it’s much easier to send a text or email so suits piss takers much better than having to speak to someone. It’s a shame for genuine employees but blame the lazy skivers that have led to employers being mistrustful in the first place

YABU

Whoareyouanyway · 16/01/2025 22:49

I know someone who triggered absence warnings because one they had a car crash, once they broke their foot and another was something else perfectly valid and all with proof. However it meant they had to get a formal warning for absence.

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HereForTheAnimals · 16/01/2025 22:48

Yes, and I bloody hate having to speak to someone. I'm not off sick often, but I actually get anxiety before phoning, and I'll put it off for up to half an hour before I've plucked up the courage. I know I sound soft, I just don't know what it is?

XenoBitch · 16/01/2025 22:48

I had to did this too, back when I worked in the NHS. Calling in sick for MH issues can feel impossible. How do you word it? I tried to plead my case that when I was unwell, I could not even get out of bed, let alone make a phone call. My partner of the time offered to call them for me.... and they would not accept him calling.

Whoareyouanyway · 16/01/2025 22:47

I get it, I just feel like it punishes people who are genuinely sick. Last time when I had a stomach bug I had to still set my alarm for 6:30am and it took me a while to get through to my manager on the phone. I could've done with a lie in.

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ConEx · 16/01/2025 22:46

GellerYeller · 16/01/2025 22:41

I worked somewhere that did this, based on data that indicated having to phone in personally discouraged skiving and reduced absence levels.

This^
I think it's considered good HR practice to speak to employee who's off and when they return. It's because it's easier for people to take the piss if they just send a text and then never have to speak to anyone about it while off or on their return

PenelopeTheShroudWeaver · 16/01/2025 22:46

Tbh as a line manager it can be quite entertaining.
I used to have a member of staff who was "sick" pretty much every time his favourite football team had won the day before. I could never prove he was lying but the stories he was coming up with got crazier as time went on, and he would put on this stupid raspy voice like he was speaking his final words on his death bed. He was a dickhead for doing this, but the bad acting was also amusing.

Whoareyouanyway · 16/01/2025 22:46

It also means like PP said you have to make sure you're up early even if you've been up all night vomiting for example.

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Whoareyouanyway · 16/01/2025 22:45

I can totally understand there are dishonest people and it's a deterrent, but it's just tarring everyone with the same brush. Glad to hear not all places are like this.

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BlueRobins · 16/01/2025 22:45

Whoareyouanyway · 16/01/2025 22:38

If they've read a text/email explaining, I don't see why they then need a phone call? But what do I know.

for me im similar, how is a text any different at least with text you can send it eg 2am so then you know they have it

CoralHare · 16/01/2025 22:44

Thankfully I can just send a WhatsApp. I rarely take time off but when I do, I would be really too unwell to have a chat on the phone! Surely if you’re throwing up you wouldn’t be expected to call would you? This sort of controlling and mistrustful approach would make me want to work elsewhere.

TomorrowTodayYesterday · 16/01/2025 22:43

'Just don't understand this level of distrust that employers have, does anybody else have this in their contract?'

They probably read Mumsnet before they wrote that into your contract. It astounds me how many people on here think it's perfectly acceptable to call in sick for no reason at all. We had one today who had been told they may be fit to go back to work, (post an operation), after a couple of days but wants to book 4 weeks off! The distrust is there because so many people are dishonest.

Merryoldgoat · 16/01/2025 22:42

They do it because it’s unpleasant, it’s a deterrent if you’re faking.

I agree it’s ridiculous. My current workplace don’t expect a call - email/text is fine.

In my experience sickness issues are either related to an individual or endemic in a shitty business.

Neither of which is solved by making people call in.

We have a very low sickness rate and have no daft requirements because people are treated like adults.

ConEx · 16/01/2025 22:42

It's standard practice in NHS to have to speak to line manager. It's not as simple as just being off sick. May have work needs to be passed on, need to give reason why we're off, idea of timescale etc.

Whoareyouanyway · 16/01/2025 22:41

The return to work is a pain in the arse too. I get they want to check you've got support in place and any adjustments etc. But they are a nuisance.

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