Shop allows dogs in and my item is ruined

Coats and umbrellas aren’t generally covered in piss

I'm sick to death of looking at dogs everywhere these days. I have a dog myself, which stays at home unless it's somewhere appropriate, like on a walk!

I work in a cafe, signs all over saying no dogs and people still brazenly walk in with them "assuming" they're allowed, or holding them thinking that makes it ok. Dog owners can be so entitled

If I understand correctly, you bought an expensive item from a shop that actively encourages people to bring their dogs. On your way out, while you’re browsing, a dog urinates and the bag containing your purchase gets wet. You request a new bag and discover that your purchase has also been damaged.
Why on earth didn’t you demand an exchange there and then? The shop encourage dogs. Therefore it’s their duty to make good your purchase.

People are saying White Stuff

eww

This is entirely the dog owners fault, and if the shop wants to be accommodating to dog owners, they should add a caveat to their policy that dogs with responsible owners are allowed. My elderly dog would not dream of doing a wee (or a poo) indoors, because she was properly trained as a puppy. If she had ever had an accident in my house, I wouldn’t be taking her into any shops, dog-friendly or not!

So would I. It's not the waiting staff's job to clean it up. If the owners/managers allow them in they can employ cleaners. And charge the customer extra.

Maybe some people are rescuing the ones that have been dumped by the irresponsible Covid owners but I agree that it's annoying when people have 2-3 and they get in the way.

I don't buy clothes which hang on a lower rail if I know dogs are allowed.

however, that isn't necessarily a help to avoid dog hair and potentially having been wee'd on as they could have all been moved around that morning!

OP your description sounded like White Stuff - was it there?

I tend to buy most clothes online now, not because of this, but it does avoid this risk.

I agree the OP should have probably asked for a refund or exchange, but I am not sure what the legal position is if something gets damaged once you have paid for it. It's probably the dog owner who should have compensated you rather than the shop.

That’s awful! People need to realise that yes if you have a dog you can’t do everything/take them everywhere.

I'm a dog lover and have dogs but think they have no place in clothes shops. Or most shops for that matter. I was in a restaurant recently where a guy with a daschund continued his lunch whilst
doggo did a long streaky piss on the floor
next to him. Waitress just walked around it!

Dribble or piss?

I thought the same.

This. And there are very few of them around, so it's not the gotcha that some MNers think it is. In fact the only time I tend to see them is the guide dogs in training with SWR (railway company)!

Pets should not be allowed in clothes shops.

I think you should have got a refund. Maybe if you had asked for one or kicked up a fuss they wouldn't be so keen on having dogs. Can't stand them. And folk used to be content with one dog but two three or more is getting more common.

@oakleaffy I took DM’s shit/poo cross to our local garden centre at Christmas as a favour - I’d already arranged to go but DM had an all day hospital appointment and had nobody to leave him with. Never again! He urinated against three Christmas displays before I could get him out. Utterly mortified! Fortunately outdoor ones that could be washed, so I didn’t have to pay to replace them but I had to apologise profusely.

We have two dogs of our own. One is a relatively new rescue, the other is elderly, neither could be relied on in that situation so I don’t take them.

This has to be John Lewis?
Fed up of fuckin dogs now infiltrating shops (obviously guide dogs are the exception).

They’d have rightly said they’re not taking it as it’s covered in dog wee. I’m baffled why anyone thinks this is the fault of the shop.

Why would the shop replace the item? They’ve done nothing wrong, the fault is a mix of OP for leaving her things on the floor and the dog owner for bringing their dog in but it not being trained well enough to not wee inside.

Grim. The UK literally stinks of dog pee.

We went to Keswick in the lakes for a weekend break and the smell of dog wee was appalling. The pavements were literally green around every lamp post and park bench.

I'd love to see dog owners faces if I let a child piss against street furniture.

Oh I see-it was White Company. In which case I'd be even more cross because nothing from there is cheap-and it's a bastard to have it immediately covered in someone else's dogs' wee before you even had chance to wear it.

Was it Vinegar Hill OP? Just out of interest?

What is an "aspirational" store?

Like Amanda's Hygge Tygge?

Do customers in such hops deserve better treatment than those shopping in normal shops?

I thought you were being a bit silly (don’t understand the relevance of the water bowl etc) but reading between the lines it seems that the dog wee’d on your bag??

If that’s the case then I would have said something there and then.

I actually think the customer with the dog should have paid for the item.
But now she’s not there, I would be asking for a refund from the store instead without a doubt, that’s disgusting.

I don’t agree that pets should be allowed in shops, unless they are guide dogs.
And I am a huge animal lover.

Perhaps if people start taking their XL bullies in, more customers would complain.

Ridiculous victim blaming

To add, I've got two well trained trustworthy dogs and one that is an utter idiot. (Guess which one is a daschund). I'd consider taking the two well trained ones into a shop, possibly, if it was the only the thing that was convenient (ie I had to get something whilst out with them), but I would never, under any circumstances, take young sausage to a shop or a pub indoors, even if 'dog friendly', as he just can't be trusted yet not to ruin any other customers' experience. I don't know when Dog owners began to fail to see that their Dog is their responsibility and isn't more important than everyone else.

I don’t think dogs need allowed everywhere but your “tasteful sausage dog” comment is ridiculous.