Shop allows dogs in and my item is ruined

Argh. Still annoyed even typing this

Visited a store of a well known aspirational brand today.

They let dogs in and have water bowls outside, encouraging dogs to 'take a sip' and then goes on to say all dogs on leads or dogs in arms are welcome inside

I had just spent good money on something and stopped to have a look at something on the display table near the exit.

The owner seemed to have been having a browse next to me and her dog proceeded to go right next to me! My paper bag from the shop got wet

The store assistant noticed, giggled and went to get some stuff to clean up. No mention of my bag or compensating me when I said 'Oh dear, it's on my bag now'. She just said 'ha, what are they like!' Then ignored me and started chatting to the owner who whilst the cleaning stuff was fetched, kept apologising to me over and over

And in truth, it isn't the dog owners fault really. The ultimate blame is with the shop for allowing dogs of any kind beyond guide dogs into the place.

I asked for a clean bag. Discovered my item also got wet. Shop assistant said 'oh, hopefully it'll just wash out!' And that was that

I was so embarrassed and upset that I left

AIBU to think dogs shouldn't be in shops? I can sort of see the appeal to have a tasteful sausage dog allowed in but not medium+ size breeds!

Why does it matter what it was? Surely people are entitled to make it out the shop they've just bought something from without it being showered in urine?

Nice outcome.

Sounds like the owner was left down by her staff not knowing the correct action to take in that situation. Hopefully she's now trained them about it!

Just don't shop there, problem solved.

@IfOnlyOurEyesSawSouls

Hmm. Generally humans don’t shit on the pavement, sniff each others arses in public and piss over consumables - although I agree it’s a close call.

Well I just wanted to add that the store manager was aware of this thread, and refunded me immediately (no stock to exchange). She was very apologetic this morning. I wonder if she's a Mumsnet user or if someone she knows just linked her to the thread

She also issued me a £50 voucher so it has been made right

Depends what the item was damaged?

Absolutely not true. At least not where I live. Cafes are starting to allow dogs due to it increasing the footfall through their doors. Most dog owners are out and about on walks on the weekends, and so often utilise the cafes during their walks. Whereby families increasingly stay indoors, as they can’t prise their children away from their devices long enough to get them outdoors. This was clearly portrayed during the last couple of snowy weekends at our local park (with dog friendly cafe). There’s a slope which I remember back in the day would be hugely populated by families taking their kids sledging. When we were there, there were just a couple of families there on their sledges. So sad to see.

If a child slipped on dogs urine and was injured surely the parents would be entitled to sue John Lewis for negligence in having a dogs allowed policy & not taking due care to ensure the mess was cleaned up immediately,or at the very least cordoned off until dealt with.

Argh. Still annoyed even typing this

Visited a store of a well known aspirational brand today.

They let dogs in and have water bowls outside, encouraging dogs to 'take a sip' and then goes on to say all dogs on leads or dogs in arms are welcome inside

I had just spent good money on something and stopped to have a look at something on the display table near the exit.

The owner seemed to have been having a browse next to me and her dog proceeded to go right next to me! My paper bag from the shop got wet

The store assistant noticed, giggled and went to get some stuff to clean up. No mention of my bag or compensating me when I said 'Oh dear, it's on my bag now'. She just said 'ha, what are they like!' Then ignored me and started chatting to the owner who whilst the cleaning stuff was fetched, kept apologising to me over and over

And in truth, it isn't the dog owners fault really. The ultimate blame is with the shop for allowing dogs of any kind beyond guide dogs into the place.

I asked for a clean bag. Discovered my item also got wet. Shop assistant said 'oh, hopefully it'll just wash out!' And that was that

I was so embarrassed and upset that I left

AIBU to think dogs shouldn't be in shops? I can sort of see the appeal to have a tasteful sausage dog allowed in but not medium+ size breeds!

Well I just wanted to add that the store manager was aware of this thread, and refunded me immediately (no stock to exchange). She was very apologetic this morning. I wonder if she's a Mumsnet user or if someone she knows just linked her to the thread

She also issued me a £50 voucher so it has been made right

Guide dogs don't cock their legs in shops!

People are saying White Stuff

eww

why put your items down near a dog ?

why put your items down near a dog ?

🤣 something that people buy to make themselves feel superior to others.

It's a bit like people who buy "premium" model cars 🤣

Honestly this is the owners problem not the shop assistants problem. If my dog pissed on something it would be my responsibility to sort it out not the person working in the place where I happened to be.

I’m a massive dog lover.

Dogs should be left at home, not in shops, and not in the majority of restaurants/cafes.

I leave my dog at home, and don’t want to deal with other dogs when I’m at shops or having a coffee.