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Dentist cancelled because of maternity exemption

247 replies

Acc0untant · 14/01/2025 16:45

This isn't a huge deal in the grand scheme of things but I feel a bit put out regardless.

My dentist has cancelled my appointment next month and when I queried why the receptionist told me that they aren't seeing any patients who are exempt at the minute. In my case I have a maternity exemption certificate (runs out in March). She said it's because they aren't receiving any NHS funding for it at the minute.

The point of the maternity exemption is that due to pregnancy you can have additional things needing work (pregnant gingivitis etc) and you aren't unfairly penalised by having to visit often. In this case they're saying I can't be seen until I start paying the NHS prices again in April.

Not going to pull the discrimination card (although being told I can't use their services until I no longer have an exemption due to pregnancy certainly feels like it) but would like to hear the thoughts of others on this too!

OP posts:
Thread gallery
8
Paradisegained · 15/01/2025 08:06

Pootles34 · 14/01/2025 16:50

Why don't you want to 'pull the discrimination card' OP? You aren't receiving services as you are pregnant. Do you have it in writing? I would be looking to confirm in an email. You may find it resolves itself swiftly.

This

Bearbookagainandagain · 15/01/2025 08:04

Acc0untant · 14/01/2025 17:27

Just because others are being told they can't be seen doesn't automatically mean it isn't discrimination though. The only reason I'm not being seen is because I had a baby within the last 12 months.

No, they won't see you because they can't afford to treat patients for free, and they can't bypass the system that says your treatment is free.

They don't care whether you had a baby or not.

It's an NHS problem.

Level75 · 15/01/2025 07:57

Re discrimination you need to distinguish between direct and indirect discrimination.

Direct is not providing a service because of the characteristics e.g. Not serving black people. Indirect is putting a policy in place which negatively affects a particular group e.g. Not serving people with head coverings, which negatively impacts Sikhs and Muslims.

Some PPs are right that this isn't maternity discrimination as the law in this regard is limited to direct but not indirect discrimination.

The refusal is not because of the maternity itself but because of the exemption certificate. The refusal to provide service applies to all exemption certificates, not just to those pregnant/within the protected period.

However, I'd say it's still indirect sex discrimination since only women can be pregnant. Indirect discrimination can be justified if the policy is 'a proportionate means of achieving a legitimate aim'. Personally I don't think it is, but that's where the real legal argument lies.

MigGril · 14/01/2025 22:09

Acc0untant · 14/01/2025 18:06

Hadn't thought of this. They just said they were cancelling appointments of anyone who didn't pay.

The chances are they are cancelling children's appointments. This happens to my colleague all the time, the kids appointments of often cancelled or moved.

She's lucky to have them here on NHS, we been at two different practices and they have both gone private completely and I can't even get an NHS dentist for the children. It's really bad where we live and just impossible to find a dentist who will take on new patients. I even asked the NHS to find me one and that I was willing to travel and they gave up after a year as couldn't do it.

Mrsttcno1 · 14/01/2025 20:22

Lollygaggle · 14/01/2025 20:20

No I’m afraid 111 is there for dental emergencies not to find someone a space for a routine NHS check up.

Im also sorry to say that even with severe pain , in parts of the country , 111 cannot often sort a timely appointment , requiring multiple phone calls over many days , or travel of over 100 miles.

Yep exactly this. 111 is not for routine dental appointments, it’s for emergencies.

Lollygaggle · 14/01/2025 20:20

Stoptherideiwannagetoff · 14/01/2025 20:13

Unfortunately in my experience that is sadly the case - my adult children and I are very lucky to have NHS dentist but Jan - April you cannot get an appointment as all their funding allowance for the year is used up. Ours have all been delayed three years on the trot for general check ups - booked months in advance. Absolutely crazy situation. We can transfer to private and have a same day appointment but not a chance in hell are we doing that £££££.
Call 111 - they are obligated to find you an appointment with a valid medical exemption - you may get sent to the hospital dentist.

No I’m afraid 111 is there for dental emergencies not to find someone a space for a routine NHS check up.

Im also sorry to say that even with severe pain , in parts of the country , 111 cannot often sort a timely appointment , requiring multiple phone calls over many days , or travel of over 100 miles.

lazyarse123 · 14/01/2025 20:20

Flopsythebunny · 14/01/2025 19:35

Is it the alendronic acid? I couldn't afford to see a dentist so my oncologist said just to start taking it and sort out a dentist at another time. Its been 3 years now...

Yes it is. Thank you I was a bit worried I wouldn't be able to have it.

Mrsttcno1 · 14/01/2025 20:18

Acc0untant · 14/01/2025 19:55

And I did say that I'd complain to my MP, not the dentist.

But you’re said that would be to complain about your dentist, rather than the government funding. That’s the issue.

StormingNorman · 14/01/2025 20:16

Acc0untant · 14/01/2025 19:55

And I did say that I'd complain to my MP, not the dentist.

But will you be complaining about inadequate funding or about your dentist not giving you an appointment? I think that’s the distinction @Mrsttcno1 was making.

Stoptherideiwannagetoff · 14/01/2025 20:13

Unfortunately in my experience that is sadly the case - my adult children and I are very lucky to have NHS dentist but Jan - April you cannot get an appointment as all their funding allowance for the year is used up. Ours have all been delayed three years on the trot for general check ups - booked months in advance. Absolutely crazy situation. We can transfer to private and have a same day appointment but not a chance in hell are we doing that £££££.
Call 111 - they are obligated to find you an appointment with a valid medical exemption - you may get sent to the hospital dentist.

Lollygaggle · 14/01/2025 20:11

Enoughbastabasta · 14/01/2025 20:08

You can complain to your local integrated care board and copy in the Director of Public Health in your local authority. Maybe also contact your local councillor. You should be prioritised rather than bumped off the list. I’d be cross!

There is no registration in NHS dentistry in England and Wales. OP will be seen but after April 1st when practice contract funding starts again.
OP just wants a check up before their exemption ends very shortly ie before April 1st .

ICB will already know what is going on as they are the ones who have just written to dentists to say promised funding has been withdrawn to prop up overspends elsewhere in the health service .

At the outset of the year, ICBs were informed that they ought to ring fence the dental budget. So, if dentists in a particular area weren’t delivering NHS dentistry at the levels that they want, the ICB could use some of the underspend to recommission services in that area. This was welcomed by the profession – the money wouldn’t be lost to other areas of the health service as it has been done previously.
But in November, NHS England wrote to ICBs and said that the government would not be bailing out overspends and if they had any unspent or unallocated money, they would be expected to use that to prop up the overspends elsewhere. It’s meant that a lot of plans for dentistry have been stopped – if they hadn’t committed the money to the projects, those projects are not going ahead – which is hugely upsetting.
One of the things suggested at the beginning of the year was that ICBs could fund more activities than the dentists had in a contract. They could fund an additional 10% activity and many colleagues believed that was an offer that they were working to.
But now the ICBs have reversed that decision. At least 12 ICBs have written to dentists about this. In some cases, they are doing no dentistry at all for one or two months before the end of the financial year because they’ve run out of funding.

Enoughbastabasta · 14/01/2025 20:08

You can complain to your local integrated care board and copy in the Director of Public Health in your local authority. Maybe also contact your local councillor. You should be prioritised rather than bumped off the list. I’d be cross!

Psychologymam · 14/01/2025 20:06

zerogrey · 14/01/2025 17:43

I don't care. She's pregnant and needs to be seen.

Would you work for free or for a loss? @zerogrey

Acc0untant · 14/01/2025 19:57

youve987456 · 14/01/2025 19:55

How about you write and complain to your MP and ask what the government is going to do about the state of the dental system. Dentists can't be expected to do work for free and so they end up looking like arseholes in this situation.

I have literally said this multiple times over the course of this thread.

OP posts:
youve987456 · 14/01/2025 19:55

How about you write and complain to your MP and ask what the government is going to do about the state of the dental system. Dentists can't be expected to do work for free and so they end up looking like arseholes in this situation.

Acc0untant · 14/01/2025 19:55

Mrsttcno1 · 14/01/2025 19:44

I never said not to complain, but complain about the ACTUAL problem here. Which is not your dentist, it’s the lack of NHS funding.

If it was as easy as just asking for more money then we would have no issues whatsoever with the NHS. You wouldn’t kick off at a nurse for refusing to work for free because people need to be treated, you wouldn’t kick off at a bin man for refusing to work for free because your bin needs emptied, you wouldn’t kick off at a bus driver refusing to work for free because you need to get somewhere, you’d acknowledge that actually there IS a problem, but it’s not you or them, it’s much higher up than that.

They’re in a shit position, they won’t work for free and nor should they, they can treat you and have said they will treat you once they get their funding. Focus your anger in the right direction, and that’s the joke of the funding from the government, across the board.

And I did say that I'd complain to my MP, not the dentist.

OP posts:
Mrsttcno1 · 14/01/2025 19:44

Acc0untant · 14/01/2025 19:40

So the answer is to not bother complaining because the rest of the NHS is shit too?

I never said not to complain, but complain about the ACTUAL problem here. Which is not your dentist, it’s the lack of NHS funding.

If it was as easy as just asking for more money then we would have no issues whatsoever with the NHS. You wouldn’t kick off at a nurse for refusing to work for free because people need to be treated, you wouldn’t kick off at a bin man for refusing to work for free because your bin needs emptied, you wouldn’t kick off at a bus driver refusing to work for free because you need to get somewhere, you’d acknowledge that actually there IS a problem, but it’s not you or them, it’s much higher up than that.

They’re in a shit position, they won’t work for free and nor should they, they can treat you and have said they will treat you once they get their funding. Focus your anger in the right direction, and that’s the joke of the funding from the government, across the board.

Lollygaggle · 14/01/2025 19:42

socialdilemmawhattodo · 14/01/2025 19:39

I haven't read the thread apart from your original Post so apologies if there have been massive updates since then. I used to go to a dentist that was NHS. Inevitably later in the year after Oct, any appt I had made, the practice would phone me and my choice was either to cancel due to no more NHS funding or I would need to pay privately. This must be at least 15 years ago. I moved practices and now go privately. However, you are a registered patient with them. You are now pregnant and entitled to the various NHS. Exemptions and benefits due to pregnancy. I do think that is discrimination. That is not acceptable.I hope, if you complain, you receive the treatment that you need and are entitled to.

OP is not pregnant they have come to end of exemption , so one year after birth of baby , and want a check up before exemption runs out.

The practice has run out of funding until April 1st so cannot offer appointment to non paying patients before then. Ops exemption will have run out by then .

In England and Wales there is no such thing as NHS dental registration. You are only entitled to an appointment if you are under a course of treatment.

Acc0untant · 14/01/2025 19:40

Mrsttcno1 · 14/01/2025 19:08

Ahh of course, they just ask for more money and be given it, it’s that simple! Someone go tell that to the rest of the NHS, with cancelled appointments, surgeries, huge wait lists due to lack of funds- just go ask for more money! You’ve just solved all of our issues with the NHS, I don’t know why nobody thought of just getting more money as the simple solution… oh wait

If you wouldn’t work for free, don’t expect the dentist to work for free.

So the answer is to not bother complaining because the rest of the NHS is shit too?

OP posts:
socialdilemmawhattodo · 14/01/2025 19:39

I haven't read the thread apart from your original Post so apologies if there have been massive updates since then. I used to go to a dentist that was NHS. Inevitably later in the year after Oct, any appt I had made, the practice would phone me and my choice was either to cancel due to no more NHS funding or I would need to pay privately. This must be at least 15 years ago. I moved practices and now go privately. However, you are a registered patient with them. You are now pregnant and entitled to the various NHS. Exemptions and benefits due to pregnancy. I do think that is discrimination. That is not acceptable.I hope, if you complain, you receive the treatment that you need and are entitled to.

Lollygaggle · 14/01/2025 19:39

BubblePopPop · 14/01/2025 19:36

Have a look here op, you should be able to find contact info for your local area. They might be able to advise you further - https://www.england.nhs.uk/contact-us/about-nhs-services/contact-your-local-integrated-care-board-icb/

This page has more info too - faq.nhsbsa.nhs.uk/knowledgebase/article/KA-02170/en-us#NHS

Edited

ICBs already know , they are the ones who withdrew funding earlier this month due to overspends elsewhere in health service . Read this

At the outset of the year, ICBs were informed that they ought to ring fence the dental budget. So, if dentists in a particular area weren’t delivering NHS dentistry at the levels that they want, the ICB could use some of the underspend to recommission services in that area. This was welcomed by the profession – the money wouldn’t be lost to other areas of the health service as it has been done previously.
But in November, NHS England wrote to ICBs and said that the government would not be bailing out overspends and if they had any unspent or unallocated money, they would be expected to use that to prop up the overspends elsewhere. It’s meant that a lot of plans for dentistry have been stopped – if they hadn’t committed the money to the projects, those projects are not going ahead – which is hugely upsetting.
One of the things suggested at the beginning of the year was that ICBs could fund more activities than the dentists had in a contract. They could fund an additional 10% activity and many colleagues believed that was an offer that they were working to.
But now the ICBs have reversed that decision. At least 12 ICBs have written to dentists about this. In some cases, they are doing no dentistry at all for one or two months before the end of the financial year because they’ve run out of funding.

BubblePopPop · 14/01/2025 19:36

Have a look here op, you should be able to find contact info for your local area. They might be able to advise you further - https://www.england.nhs.uk/contact-us/about-nhs-services/contact-your-local-integrated-care-board-icb/

This page has more info too - faq.nhsbsa.nhs.uk/knowledgebase/article/KA-02170/en-us#NHS

MillyMollyMardy · 14/01/2025 19:36

DalzielOrNoDalzielAndDontPascoe · 14/01/2025 19:30

Whatever the other issues, here, it's perfectly possible to discriminate against different groups of people - and that absolutely doesn't make it OK.

Just like in a workplace, they couldn't say that, yes, they don't employ women of childbearing age as they don't want the hassle of maternity leave; but it's OK because they also don't employ gay people, so it's not just one protected characteristic that they're discriminating against!

In that case you would need to report all healthcare practitioners that don't offer NHS care because that is what the practice are doing until their new funding cycle starts on 1st April.

Flopsythebunny · 14/01/2025 19:35

lazyarse123 · 14/01/2025 19:13

I need treatment for osteoporosis but I need a dental exam first. I don't have a dentist and haven't for a long time and my teeth are not in a good condition. I cannot find an NHS dentist within a 40 mile radius. Can't afford private.
So don't whether I can have the treatment I need.

Is it the alendronic acid? I couldn't afford to see a dentist so my oncologist said just to start taking it and sort out a dentist at another time. Its been 3 years now...

Lollygaggle · 14/01/2025 19:34

AngryBookworm · 14/01/2025 19:25

NHS dental funding is ridiculous - but frankly so is this. OP, it's not right at all that you're being treated this way. They've been shady to let you tag along like this rather than admit this is how they do things and let you find another dentist (I know they're like hens' teeth but still). What are you meant to do?

Definitely write to your MP and maybe local paper or similar? The BDA should be making more noise about this tbh - I know they do protest and have said the current status isn't working but it feels pretty crap to, as a professional community, simply say 'well I guess our only solution is to systematically deny dental care to pregnant women'.

OP has been told they can make an appointment after April 1 st when new contract year starts.
The professional community is not denying treatment to anyone , but it cannot supply treatment to anyone if it is not paid. Suppliers,utilities, staff, laboratories , banks etc won’t wave payments because you are treating people for no payment .

The BDA etc have been campaigning for decades , there have been parliamentary enquiries , campaigns etc https://commonslibrary.parliament.uk/research-briefings/cbp-9597/

But it suits the government , the NHS to blame “greedy dentists” and it fits well into the general U.K. publics near pathological hatred of dentists.

The profession has been campaigning for years , organisations like Toothless in England have got onboard more recently but dentistry is not at the back of the queue , it can’t even see the back of the queue.

Read my other links but underspend in NHS dentistry from practices handing back contracts is used to prop up overspends elsewhere in the health service.

Inflation in dentistry is running at over 10% but the fee rise awarded last year was just over 4% ie a pay cut. Or it would be if it had been paid , as we speak it still has not been paid almost 10 months later.