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My hairdresser complains about everything

115 replies

WeCanOnlyDoOurBest · 10/01/2025 11:50

I moved to a new area just over 2 years ago and since then I’ve switched hairdressers 5 times. I finally found one last summer, she cuts my hair perfectly but omg she constantly complains about everything… her kids, her husband, her life, her mother blah blah blah. Some of it is quite personal and I’m left thinking how can you share this with a client 😳 Yesterday I got every detail of her terrible Christmas and I left feeling really stressed. There’s no one to complain to because she is the owner of the salon.
I walk away with a great cut but at the very least I feel drained, and at worst angry because as a client I don’t feel I should be subjected to this. I’d like to say something to her but not sure what because I don’t want to swap the ear bashing for an atmosphere, and I don’t want to move on again because she’s a skilled hairdresser.

OP posts:
AutoP1lot · 10/01/2025 13:52

Going to the hairdressers is as much about the experience as the end result. I enjoy the pampering and the chat. I can't bear moany, negative people. I wouldn't go back.

WeCanOnlyDoOurBest · 10/01/2025 13:51

MJconfessions · 10/01/2025 13:29

Just ask for a silent appointment, it’s a thing in hairdressing circles.

i do find hairdressers super gossipy in general. I used to have a guy who literally showed me his exes onlyfans account, so you can imagine the level of inappropriateness

😱

OP posts:
Amaranthasweetandfair · 10/01/2025 13:49

The hairdresser I had a few weeks ago had had someone crash into her car and her flat flooded with a burst water tank the day before my cut! But she was still lovely and I was grateful she hadn't cancelled 😆

berksandbeyond · 10/01/2025 13:44

This would drive me nuts too. I switched nail shop for this reason - I don't want small talk!

Pluvia · 10/01/2025 13:33

And another final thought: two salons in my area offer a quiet chair in a different part of the salon and with a stylist who is happy to talk to you about nothing except your hair and to offer you coffee and tea. Both are Aveda salons. You might like to look for a local Aveda salon and ask if they have a quiet chair option.

DancingNotDrowning · 10/01/2025 13:30

I had the opposite.

A few years ago after years of loving how my hair was done I was “promoted” to having my hair done by the salon owner, a man of status and some celebrity - I think I was supposed to be flattered Hmm

i managed two appointments with him before I had to quit. He was awful! Talked about himself incessantly, how fabulous he was, how fabulous his children were, how fabulous his life was.

I’m not a chatter in the salon but I don’t think he paused for breath or asked me a single question. I decided I wasn’t prepared to pay £300 to be talked at for two hours.

MJconfessions · 10/01/2025 13:29

Just ask for a silent appointment, it’s a thing in hairdressing circles.

i do find hairdressers super gossipy in general. I used to have a guy who literally showed me his exes onlyfans account, so you can imagine the level of inappropriateness

Pluvia · 10/01/2025 13:27

One final thought: can you arrive looking stressed, say you have a terrible migraine but you didn't want to cancel on her, and ask her to be as quiet as possible, otherwise you're likely to throw up?

HaveItAll90 · 10/01/2025 13:27

I completely understand what your saying op. I had my nails done by a woman for years it was constant barage about her and her life talking at you. She then had some challenging times including a separation and divorce and it became like a therapy session for her to tell me the nitty gritty details. We had mutual friends and she would also spend the time bemoaning their perceived lack of support to her situatuons and I became so uncomfortable about it all eventually I had to give up and tell her I was having a break from getting my nails done.
I told a hairdresser friend about my above experience to get her advice and she said they with so many people coming in and out sometimes you feel like you need to make conversation and I stated that's fine but it didn't need to always be about the service giver!

Dbank · 10/01/2025 13:26

Reminds me of my late father in-law, when asked by the barber "How would you like your hair cut" would say "in silence". (allegedly!)

Pluvia · 10/01/2025 13:25

Take loads of photos/ a video of your hair just after you've have your haircut, then in a few weeks when you need a trim go to another hairdresser and ask them to do it like that. Be really clear: you want to leave looking just like that. Not longer, not shorter, not styled differently. If they can do it, and if they're pleasant to be around, you can work with them in future.

I speak as a client who's recently just left my hairdresser of 12 years. He started as a one-man business and had a reputation for being calm and quiet. Friendly, but not a lot of chat. He's done well, recruited a couple of other stylists of a similarly calm nature but recently expanded his salon and attracts loads of young women there who want loud music and yell at each other in a friendly fashion all the time.

I felt deafened and stressed after my last visit there and asked him if there was a quiet time I could book. He said he couldn't guarantee it, and he was really sorry about it. He knows it's an issue with clients who prefer a quiet, calm environment but noisy, lively and loads of bantz brings the young crowd in.

yeastextract · 10/01/2025 13:19

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This has been deleted by MNHQ for breaking our Talk Guidelines.

WeCanOnlyDoOurBest · 10/01/2025 13:16

devilspawn · 10/01/2025 12:48

What was wrong with the first 4 hairdressers, or are you the fussy type?

I’m not sure what you mean by the fussy type.
To answer your question… I have curly hair, the first hairdresser gave me kind of a mullet when she cut the top too short, it might’ve looked ok when it was wet, but when dry it looked hideous… think poodle.
The second one was great, but she left the salon and went mobile, she spent her time in my home complaining about how badly she was treated in the salon, as a result (I’m assuming) she didn’t concentrate and after two consecutive terrible cuts I moved on.
The third one always ran late, I don’t have time to sit for half an hour + waiting for my appointment.
4th one didn’t appear to have a clue how to cut curly hair and I had steps of curls in rows (it’s the only way I can describe it)

OP posts:
SereneCapybara · 10/01/2025 13:16

Next time, can you arrive with earphones in and say, 'Hope you don't mind, but I am using this time to catch up on a podcast.' Then you don't have to talk to her.

ThinWomansBrain · 10/01/2025 13:11

My hairdressers have signs up saying if you don't feel "chatty" just say so, and they'll respect that (phrased more gently). Having said that, my hairdresser is resolutely cheerful, engaging & easy to chat to, so it's fine.

Can't you just say that you'd really appreciate some peace and quiet?
Or as others have said, find a new hairdresser.
post anonymously on google reviews (if your planning to stay with her)

purplecorkheart · 10/01/2025 13:11

I used to go to a nail technician who was like that. I actually would walk away more stressed out than I was when I went in. She was excellent technician but I gave up. I know go to another business where the technicians are lovely but the most personal things we talk about is about plans for the weekend.

ByQuaintAzureWasp · 10/01/2025 13:05

Can't you say ... only positive conversations today please, I've had my belly full of x moaning

yeastextract · 10/01/2025 13:04

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Isobel201 · 10/01/2025 13:02

If she doesn't keep quiet after asking her, I suggest noise cancelling ear buds and music.

WeCanOnlyDoOurBest · 10/01/2025 12:58

MyDeepZebra · 10/01/2025 12:29

Just had another think about this...I mean honestly I would just bin her off...but I have an older relative who is quite negative and her best friend deals with her like this.

"Gosh. It all sounds very overwhelming."

"To be honest, I'm not sure how I should respond...it's rather a lot isn't it?"

"What a shame that you seem so upset. I was really looking forward to unwinding and relaxing today..."

"Sorry, Audrey, I feel stressed just listening to all of this. I don't mean to be rude but could we talk about something a little more lighthearted?"

Or when she's really pissed off...

"Wow, sounds difficult. Did I tell you I had tickets for the Strictly tour? I'm really excited. Have you been watching anything good on the telly?"

She has the patience of a saint. And older grumpy relative rarely takes offence, she's just learned she won't get much sympathy anymore and offloads on the rest of us.

How do you respond when she starts telling you all of this? Sounds like she's put you in a bit of a therapist role?

Maybe praise how she does your hair but don't take much notice or give much feedback about her personal life...take a magazine/book/ipad and just keep looking back at that.

How do I respond? Thank you for asking this because it’s made me look at how I might me inadvertently encouraging her. I don’t engage in conversation but I guess I sympathise and say the occasional one liner… ‘oh dear that’s awful for you’… ‘that sounds terrible’. So yes you’re right, she is putting me in a therapist role and I’m enabling it with my responses. People are saying move on, but it’s been difficult since moving here to find someone who cuts my hair to this standard, and I have told her how pleased I am with the cut.
Thank again, you’ve really helped

OP posts:
Doggymummar · 10/01/2025 12:56

Just get a book out and read. I was there three hours yesterday and I read a lot of my book.

IChangedMyUsernameSoICouldVent · 10/01/2025 12:53

I used to tell my (extremely chatty) hairdresser that I was using my time there to rest and relax from my hectic day. I'd sometimes go even further and say I just need to sit there in silence. Sometimes I'd have a snooze on the chair. After a few visits she got the gist of it.

NormasArse · 10/01/2025 12:52

Take some ear buds in with you and say you are sorry to be rude, but you have to listen to this really important presentation. Sigh a bit and roll your eyes for dramatic effect.

TheStigarette · 10/01/2025 12:50

Be grateful it's just a haircut. My Mum talks like that all the time.

I just don't think she likes anyone!

devilspawn · 10/01/2025 12:48

What was wrong with the first 4 hairdressers, or are you the fussy type?