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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think my GP just dismissed me

81 replies

NuttyNut98 · 08/01/2025 00:39

I went today for a couple of issues which I told the receptionist about on the phone. One was insomnia and headaches. I did explain I was stressed at the moment. Her first thought was to prescribe anti depressants with a sedative effect. Apparently these ones help you sleep quite deeply which I don’t feel too good about as I’m a single parent to a young DC. I also think she didn’t try and get to the cause of why I felt stressed or even do any things to see why I’m getting headaches so often, she just went straight to anti depressants. I also have chronic shoulder pain, which gets worse and when it flares up, I’m struggling to move it. I thought she would have a look and ask me to put my arm into positions so she can see where the pain is. She also didn’t ask me if I’d injured it or try to see why it might have started. I was just asked to self refer to physio. Aibu to feel dismissed?

OP posts:
Catza · 08/01/2025 09:52

BananaSpanner · 08/01/2025 08:17

Why are people saying that OP has unrealistic expectations? She told the receptionist what her issues are (personally I object to having to discuss my health with the receptionist but we are where we are) and the receptionist/gatekeeper gave her 10 minutes to discuss them all, of course she would have liked longer.

The fact of the matter is, it is a substandard service. Our expectations are in the gutter not the other way around.

Edit to say. I’m not blaming the GP surgery as such, it’s a system failure. Healthcare in this country is at breaking point.

Edited

Me saying the OP had unrealistic expectations has nothing to do with the time of the appointment. It was prompted by her saying "she didn’t try and get to the cause of why I felt stressed" which is not a medical issue. If I go to the GP and say that I am stressed and they ask why, does it mean I am less stressed now? If I feel anxious because I am going through a painful breakup, is this really a medical issue that GP can do anything about? Of course not.
I also said OP had unrealistic expectations because she felt that by referring to a physio rather than doing a physical exam, the GP "fobbed her off" whereas referring to a physio was exactly the right thing to do. Physios are trained to diagnose and treat MSK conditions. GPs (depending on their training placements) may have near zero experience with hands on examination. In fact, the receptionist should have booked an appointment with a physio to begin with but, as you said, you object to the idea of disclosing what you are booking for. So you end up going to the GP for triage and get upset that they refer you to an appropriate clinician to help with your issue.

Natsku · 08/01/2025 09:52

Going to a physio is the best first step for the shoulder issue, and the headaches might be connected (my chronic headaches, which the GP just prescribed amitriptyline for, were cured by the physio, when she identified tense shoulders and neck as the cause and prescribed the right exercises to loosen them)
Mirtzapine is pretty commonly used for insomnia, my OH uses it, as did my ex. I prefer sedating antihistamines though, less side effects but in your case mirtzapine might be better as might help with the stress.

Ilovemyshed · 08/01/2025 09:49

So, your doc could refer you to a physio for the shoulder pain but it would be a long wait.

The headaches and pain could well be connected so best to rule that out first.

I would start with a self referral to physio - if you have health cover at work this can often be directly without GP referral. Also maybe some over the counter anti-inflammatories.

Then focus on a bit of self care, bedtime routine, less screen time, book a good sports massage and so on, hot milky drinks and bath/ book.

Also check your pillows as they could have an impact.

If none of this helps in a few weeks, go back to the GP.

You also need to get to the source of the stress and try and find a solution for that if you can, its hard.

Blueberrysqish · 08/01/2025 09:42

ruethewhirl · 08/01/2025 00:50

Did she prescribe amitriptyline? If so, she might have been trying to target the insomnia without prescribing sleeping pills, rather than necessarily going to antidepressants as a first resort - it's quite effective for inducing sleep, I'm on it partly for that reason as i have a sleep disorder. I've heard the same about mirtazapine though I've never been on it.

i suffer with chronic tension headaches due to stress and my dr prescribed amitriptyline. I initially thought it was an antidepressant which I didn’t need but they have massively helped my headaches reduce in frequency and severity

Mockingjay876 · 08/01/2025 09:37

I agree with others about identifying your own stressors, rather than thinking a gp should do it. Then you can take steps to try and address them. Quite often a referral to physiotherapy for msk is the first step. How long have you had the shoulder pain ( you refer to it as chronic).

kalokagathos · 08/01/2025 09:35

Actually, sounds like shoulder pain is connected to your other problems. My sister had a shoulder in a spasm for nearly a year. It was stress related, physio confirmed. Her husband was cheating at the time. There's no way GP would have sorted it. She had to.... once she sorted her personal problems, the shoulder pain eased.

Timetochillnow · 08/01/2025 09:30

I think your GP’s did well in a single appt when you raised several issues

a physio is completely appropriate for shoulder pain and dealing with that could help the headaches.

try the meds abd get physio started and go back to gp if it’s not helping

TheGoogleMum · 08/01/2025 09:24

When i went to a GP with insomnia they wouldn't even consider prescribing me anything. I was later prescribed amitriptyline for migraine prophylaxis and they have a sedative effect which made me so sleepy! I would fall asleep in seconds when going to bed. I've since come off and the insomnia is returning... I miss my sleepy tablets haha. Although it is nice that I don't become completely useless at 10pm now.

Goldengirl123 · 08/01/2025 09:22

Ask for a double appt

StrawberrySquash · 08/01/2025 09:21

UncharteredWaters · 08/01/2025 00:41

You wanted to talk about insomnia, stress, chronic headaches and shoulder pain in a 10 minute appt?

That was your problem to start with.
Can you even write your history/symptoms and current management attempts for all that down in 10 minutes because I don’t think I could.

But I suspect some of these are connected. The ten minute thing is a problem but I don't actually know what service a patient is supposed to access if they want someone to take a look at a bunch of stuff that may be connected. I've said I have two issues and the receptionist has said one appointment is fine, but then you end up really rushing. I don't blame the GPs for being overworked, but there is a problem.

Tandora · 08/01/2025 09:21

MagpiePi · 08/01/2025 09:16

...which the GP is doing by referring to a physio, who will be far more knowledgeable on MSK issues.

A physiotherapist doesn't provide a medical diagnosis; they do not have a medical degree.
The assessment that they do is focused on rehabilitation of movement, not identifying any underlying pathology/ disease.
Appropriate healthcare requires both.

Tubetrain · 08/01/2025 09:20

LandedGentTree · 08/01/2025 09:01

You'd refer straight away to an NHS physio? That seems very unusual! Good service, though.

We have an in house physio who usually has an appt within a week or two

TartanMammy · 08/01/2025 09:19

NuttyNut98 · 08/01/2025 00:52

yes it is the mirtazapine. I’d never heard of it before now. I used to sleep well but now I’m waking hourly or I just can’t shut off for the night until the early hours

I've been on mirtazapine when I wasn't sleeping during a particularly stressful period. It was amazing for helping me sleep totally knocked me out, but there's no way I would take it if I was on my own with young children. I was a zombie for the first few days of it. Fortunately I no longer need it.

Babadook76 · 08/01/2025 09:18

UncharteredWaters · 08/01/2025 00:41

You wanted to talk about insomnia, stress, chronic headaches and shoulder pain in a 10 minute appt?

That was your problem to start with.
Can you even write your history/symptoms and current management attempts for all that down in 10 minutes because I don’t think I could.

Given that the op is not a doctor though, how is she to know the problems are not unrelated? They could be a number of symptoms for one underlying issue. I’ve only scanned this thread quickly but spotted two posters with the same symptoms who managed to get a diagnosis. When I brought my dd in once with multiple issues the doctor asked me to make a second appointment to deal with one of them separately. Surely they should have done that rather than fobbing her off?

MagpiePi · 08/01/2025 09:16

Tandora · 08/01/2025 09:08

They need to investigate and diagnose what is causing the issues ffs!

...which the GP is doing by referring to a physio, who will be far more knowledgeable on MSK issues.

Newhi · 08/01/2025 09:12

It doesn’t sound like they dismissed you. amitriptyline is commonly prescribed for chronic acute pain, so it would make sense they prescribed this based on your symptoms. I have had it when I had terrible back pain and it was brilliant, it took a couple of weeks to work. I also had a young child and no issues waking at night.

Tandora · 08/01/2025 09:08

FarmGirl78 · 08/01/2025 08:47

I don't know what help you think the GP moving your arm into different positions would be. So they know when it hurts in a certain position? Waste of time.... You'd still need a referral to a Physio. They're a GP - their job isn't always to fix you, but to know someone else who can. Send refer to Physio like you've been told to.

Regarding the sleeping.... "Deep sleep" is more like better quality sleep, not dead to the world sleeping through the apocalypse sleep.

They need to investigate and diagnose what is causing the issues ffs!

Boredlass · 08/01/2025 09:08

GPs are there to give out pills. That’s it. They will never try to get to the root cause.

redskyatnight · 08/01/2025 09:07

I think this is the way that GPs work - they go on balance of probability, and if the first thing doesn't help, they move onto the next thing. So the GP has suggested physio for the shoulder and anti-depressants for the insomnia. You are free to say that you don't want to take anti-depressants and would like something else to be investigated. If you want the cause of your stress to be examined you probably need to go to mental health support in your area (you can self refer) - not something a GP would do.

I can't see how your GP dismissed you. I think you might have expected too much.

When you book an appointment at my surgery you have to fill in a form where you say what the problem is and what you hope to get out of the appointment,. I think this is a useful thing for you to think about in advance of going.

Lovelysummerdays · 08/01/2025 09:06

LandedGentTree · 08/01/2025 09:01

You'd refer straight away to an NHS physio? That seems very unusual! Good service, though.

I don’t think it’s unusual. At my gp thereceptionist would tell you to fill out online form (paper forms are available) to self refer to physio. Saves time / money.

Glitchymn1 · 08/01/2025 09:06

Your GP did dismiss you. I honestly feel like it’s a waste of time going anymore. What if those symptoms are linked- no wonder things get missed.
I was referred to physio and my GP told me ‘it’ll be a waste of time and so is pain relief’. She said she lives in chronic pain, and it’s to be expected with sciatica. So that was the end of that.

If you can afford a private appt that’s what I would suggest. It’s what I’ll be doing.

Bodybutterblusher · 08/01/2025 09:05

NotVeryFunny · 08/01/2025 01:47

I'm on mirtazapine. It does not make you sleep so deeply you need to worry about not waking up for a cold. In fact it doesn't help my sleep at all. It is mildly "sedating" though in that I feel a bit woozy about an hour after taking it. Some people find this helps them sleep. I do not. And have no problem waking up or being roused by noise.

The effect depends on the dose. It varies.

Lovelysummerdays · 08/01/2025 09:03

WeWillGetThereInTheEnd · 08/01/2025 08:12

DH was prescribed 10mg of amitriptiline a night, when an acute painful condition was preventing him from sleeping, while the treatment took time to cure it. I found he was also much less anxious the next day. Win win!

Edited

I found that as well, I think the therapeutic dose for depression is 60 or something? Treatment for pain is 10-30 but I found it really reduced stress anxiety at a low level too.

LandedGentTree · 08/01/2025 09:01

Tubetrain · 08/01/2025 08:58

I'm a GP and would book shoulder pain directly in with the physio. she's much better at MSK stuff than I am and she can look for red flags, scan and do joint injections if needed.

You'd refer straight away to an NHS physio? That seems very unusual! Good service, though.

LandedGentTree · 08/01/2025 09:00

BananaSpanner · 08/01/2025 08:17

Why are people saying that OP has unrealistic expectations? She told the receptionist what her issues are (personally I object to having to discuss my health with the receptionist but we are where we are) and the receptionist/gatekeeper gave her 10 minutes to discuss them all, of course she would have liked longer.

The fact of the matter is, it is a substandard service. Our expectations are in the gutter not the other way around.

Edit to say. I’m not blaming the GP surgery as such, it’s a system failure. Healthcare in this country is at breaking point.

Edited

I agree with this.

The main role of a GP in this country seems to be to dismiss and patronise, and avoid putting any effort into diagnosing a problem.