Sainsburys van wrote my car off

Sorry about your car OP, and what crap timing. Did your insurance not provide a hire car?
A few years ago a speeding Morrisons van hit my parked Range Rover. Driver failed to stop but he did slow just enough to give me time to run out onto the lane (I was in the garden) to take photos with my phone. He only came back because he saw me. He hadn't secured the handle on the rear door of his van and it was sticking out to the side and basically went down the side of my car like a tin opener. I wonder how many other cars he damaged before mine.
To be fair, Morrisons coughed up for the repairs without any quibbling (although they couldn't really argue with the photos I got).

They can't apologise, it makes them liable!

Let it go through insurance.

My son broke a baby tooth on Sainsburys cereal (an extra hard bit of cereal!) and even he was given a little compensation!

(They only knew because I left a review of the cereal on their website and explained what had happened. They were very apologetic!)

YANBU to expect an apology at least

Did you want a ££££ lump sum, bunch of flowers or a £20 voucher or something?

I would think any compensation or apology from sainsburys could jeopardise the agreement made by their insurer, so no, I don't think compo face will work..

I don’t see what your annual spending with them has got to do with it. I don’t shop in Sainsburys but if they wrote my car off I would still be expecting them to acknowledge it. But as others have said it should be a no fault claim on your insurance

That's what your insurance is for. Should the driver of the car that ran into the back of me also provide me with compensation?

I wouldn’t expect them so do anything other than get their insurance to deal with it.

It’s a car, it has insurance, it was a car accident.

They don’t owe you compensation or anything just because you happen to be their customer who’s car got hit by their van.

Might it have been nice to get a sorry bunch of flowers maybe but it dpd hit you would you expect free shipping or something ?

A John Lewis ban hit my car about ten years ago, also in December!

I remember liaising with someone at JL. I didn’t get any compensation (I didn’t ask, u didn’t think it was necessary), but they were apologetic and helpful. They sorted out the insurance stuff, inc collecting my car, sorting out courtesy car etc.

YABU. Surely this is what car insurance is for?