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AIBU?

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Original poster

Please calm me down

38 replies

Onlyme234 · 03/01/2025 22:54

Hi all
Staying in an Airbnb with my parents tonight. My bathroom clearly hasn't been cleaned for a few weeks and I can tell. There's gunk in the sink, hair and wee on the toilet seat, the bottom of the toilet is a greeny brown color and hasn't been bleached, hair and soap scum in the shower. The shower drain is full of hair and a couple dead spiders.

Im not good at staying overnight at places but this has made me super uncomfortable and like nothings clean if they haven't even bothered to do the toilet.

Theres also no duvet cover on the bed and I've just pulled a random sheet out the cupboard to put under it.

Please someone calm me down I need to take my makeup off but I feel like everything's going to get contaminated with dirt. I'm on the verge of tears

OP posts:
EasterIssland · 03/01/2025 23:05

I’d be complaining as well. Probably you’ve pay a cleaning fee so make sure you report it and get money back

TheChosenTwo · 03/01/2025 23:04

That’s definitely crap but other than giving everything a wipe over and contacting the owner I don’t see what else you can do at this time of night. And leave an honest review!

Sacredhandbag · 03/01/2025 23:04

It's gross for sure and you deserve a full refund but it's not going to harm you, I promise you that.

People sleep in much much worse conditions. There will be people not very far from where you are right now that are sleeping in sleeping bags on the streets. Or worse.
A b&b that's a bit grotty would be very welcome to some, and a hell of a lot safer.

That's not said to shame you or make you feel bad because as I said, you deserve a full refund, but for now just take some pictures, then give the sink a little rinse, take your make up off, and bed down for the night.

You will be absolutely fine xx

Gorgeousfeet · 03/01/2025 23:03

changecandles · 03/01/2025 22:57

Take photos first off. You'll probably want them for a complaint.

After that just breathe. You won't get ill. Remember you are contaminated every minute you are out in public. Hair is just keratin. Dust is just debris. You are safe. It's unpleasant but you can do this

Yeah agree with this.

Hayley1256 · 03/01/2025 23:02

OK deep breaths OP, do you jave any facial wipes that you can use to do a quick clean of surfaces and the toilet so it's usable? Defo take pictures before you do this. Is there heating so you can make your room warm enough to sleep in with just the sheet? Once your comfy try amd read a book to take your mind off it and hopefully the owner can sort the cleaning tomorrow

PennyApril54 · 03/01/2025 23:01

changecandles · 03/01/2025 22:57

Take photos first off. You'll probably want them for a complaint.

After that just breathe. You won't get ill. Remember you are contaminated every minute you are out in public. Hair is just keratin. Dust is just debris. You are safe. It's unpleasant but you can do this

Definitely take photos and email them now so there is a record of day/ time. This sounds unacceptable. Id certainly say you are not happy and want compensated, won't be paying the full amount etc. I'm sure other posters will give advice re wording an email if needed (I'm not great at wording these things and not sure how airbnb works). Send the email, then try to get some rest and deal with it more fully tomorrow. Good luck.

Eldermillenialyogi · 03/01/2025 22:58

I would feel the same as you OP as I have a bit of OCD and I wouldn't be able to relax. I'm not sure how Airbnb works but you should complain and if you have to stay there I'd have to clean up a bit. I often take cleaning wipes with me just in case but it sounds like it needs a proper clean!

ElfAndSafetyBored · 03/01/2025 22:58

That sounds rank. Definitely report to Air BnB for a refund - take loads of photos - and sleep in your clothes???

Lovemybunnies · 03/01/2025 22:58

I would be the same. Can you make the best of it and put your coat on the bed to sleep on? How are your parents managing? You could contact the owner.

TimeForTeaAndG · 03/01/2025 22:57

Have you contacted the owner? There's no way it should be that dirty on arrival, maybe the cleaner failed to turn up. Take pictures so you can prove it for a refund/reduction claim.

Then. Are there any cleaning products around the place that you could use? You shouldn't have to but I wouldn't be happy just leaving it like that either. So a quick scrub to get it useable.

changecandles · 03/01/2025 22:57

Take photos first off. You'll probably want them for a complaint.

After that just breathe. You won't get ill. Remember you are contaminated every minute you are out in public. Hair is just keratin. Dust is just debris. You are safe. It's unpleasant but you can do this

OurDreamLife · 03/01/2025 22:56

Report it to Airbnb

Nc54684 · 03/01/2025 22:55

do you normally have anxious thoughts?

would it help you to look under the sink for a bathroom spray and give the sink a once over?

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