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Original poster

Please calm me down

38 replies

Onlyme234 · 03/01/2025 22:54

Hi all
Staying in an Airbnb with my parents tonight. My bathroom clearly hasn't been cleaned for a few weeks and I can tell. There's gunk in the sink, hair and wee on the toilet seat, the bottom of the toilet is a greeny brown color and hasn't been bleached, hair and soap scum in the shower. The shower drain is full of hair and a couple dead spiders.

Im not good at staying overnight at places but this has made me super uncomfortable and like nothings clean if they haven't even bothered to do the toilet.

Theres also no duvet cover on the bed and I've just pulled a random sheet out the cupboard to put under it.

Please someone calm me down I need to take my makeup off but I feel like everything's going to get contaminated with dirt. I'm on the verge of tears

OP posts:
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UtterlyOtterly · 04/01/2025 20:16

Sorry, you had my sympathy until you said you had the dog in bed. Your dog will be spreading dirt from the street, ie human and animal vomit, faeces, and billions of bacteria from its mouth and bum. A few soapy hairs in the shower will be pristine compared to that.

Nc54684 · 04/01/2025 20:05

Absolutely disgusting you’ve put your dog in a human bed that other people are going to be sleeping in. Revolting

Wisterical · 04/01/2025 00:20

Nah this is bonkers - you've got a DOG in the Airbnb bed yet you use tissues to open doors? Wtf.

Quartz2208 · 04/01/2025 00:16

That is a week or so at least of build up definitely hasn’t been cleaned or duvets etc being replaced you need to contact them

AntiHop · 04/01/2025 00:01

You've allowed your dog in a bed that other people are going to sleep in? That's disgusting and unfair on future guests. You've already said there's no duvet cover. The dirt from the dog's bum and paws will be all over that bed.

Bogginsthe3rd · 03/01/2025 23:52

Hang on your have a dog in your bed ... Surely that dog has dirt from everywhere in it including street muck???

Bogginsthe3rd · 03/01/2025 23:50

Try to remember there will be much worse rooms you have slept in and you were fine. Just don't get out a UV light...

Please calm me down
ManchesterLu · 03/01/2025 23:50

It is disgusting, but it shouldn't be making you as anxious as it it. There are two separate issues here. One needs to be sorted by Air BnB, and the other I suggest you see your GP about. I have an anxiety disorder and I have wild thoughts about what other people see as really small things - going on meds and seeing my GP was an absolute life saver.

Notimeforaname · 03/01/2025 23:48

I've got the dog in bed with me to introduce some familiar dirt and that's helped a bit lol.

You're complaining about how dirty the place is and needing to cover the pillow but you have your dog in that bed?? 😂

RogueFemale · 03/01/2025 23:45

I'm an Airbnb host (a good one!) and I agree that what you describe is completely unacceptable. If you call customer services, they will help and you'll likely be fully refunded. +44 203 318 1111

But I have to say, you should take greater care when choosing a listing. Read the reviews, look at the cleanliness ratings, as I can't imagine the place you're staying at has had five star reviews! ideally book only with a host who's a superhost (which is a guarantee of consistent good performance).

ObieJoyful · 03/01/2025 23:43

It sounds like their cleaner didn’t turn up.

Take photos.

Jk987 · 03/01/2025 23:40

Make sure you text the owner right away.

Trolleysaregoodforemployment · 03/01/2025 23:36

Is it too late to get a taxi to a supermarket for some bin bags, sheets and a pillow? Also gloves antibacterial spray and kitchen towel. No way I would be laying down on anything that came with the flat. As for the shower, that's definitely not being used. Top and tail all day long.

I think your reaction to filth is normal.

My skin is crawling in sympathy with you. Other people's shed skin and hair is just disgusting.

healthybychristmas · 03/01/2025 23:35

That is really really awful. It sounds as though it hasn't been cleaned at all. When my son went to New York he stayed in an Airbnb and they thought they smelt gas. Within half an hour Airbnb had booked them a hotel nearby and refunded their money. I think it would be worth phoning them to make a serious complaint.

PennyApril54 · 03/01/2025 23:32

You are absolutely right to be annoyed and complain . I hope they are apologetic and either sort it or move you. Good luck.

devilspawn · 03/01/2025 23:28

Didn't you read the reviews before booking?

Original poster
Onlyme234 · 03/01/2025 23:26

PennyApril54 · 03/01/2025 23:22

That is disgusting, you're right. If you try to have a shower with that the water will not drain away properly. Was some of the debris visible before you lifted the silver topper? It looks like it hasn't been cleaned in a while.

Yeah you can see soap scum on the floor around it and there was hair poking out so I lifted it up

OP posts:
Randomontheinternet25 · 03/01/2025 23:23

I can't say I've ever stayed anywhere that I've lifted the shower trap out.

I generally just use a tissue to touch doors etc it doesn't give me anxiety
Again in my world that pretty extreme
There's not a lot you can do tonight , you need rest either way, so you need to mentally write this off, so you can sleep tonight.
You've got photos and I presume emailed the relevant ppl

PennyApril54 · 03/01/2025 23:22

That is disgusting, you're right. If you try to have a shower with that the water will not drain away properly. Was some of the debris visible before you lifted the silver topper? It looks like it hasn't been cleaned in a while.

Original poster
Onlyme234 · 03/01/2025 23:19

I didn’t take any pics before I cleaned it but here’s the shower drain, I couldn’t bring myself to touch it. I’m even paranoid about the towels and pillowcases now and have put a T-shirt over the pillow :/

Please calm me down
OP posts:
Original poster
Onlyme234 · 03/01/2025 23:16

I'm ok on public transport and toilets I generally just use a tissue to touch doors etc it doesn't give me anxiety. Im usually ok with a bit of dirt but when it comes to relaxing and sleeping somewhere unfamiliar then it has to be clean.
I've gone over the bathroom with an antibac spray but it doesn't feel like enough and I've just used my parents' instead as it's not as bad. The shower drain is awful. I've got the dog in bed with me to introduce some familiar dirt and that's helped a bit lol. I'm so silly I still can't relax

OP posts:
Randomontheinternet25 · 03/01/2025 23:13

It's not great, document it and contact the appropriate ppl.
Can your parents not wipe it over?
As a side note, are you always so anxious? How do you use public transport or toilets?
Have you spoken with anyone professional regarding your thoughts

TestingTestingWonTooFree · 03/01/2025 23:11

Take photos and videos now and complain to ABnB and the owner now.

ParsonBrown · 03/01/2025 23:10

That sounds disgusting and I would complain.

neilyoungismyhero · 03/01/2025 23:09

I haven't got any particular phobias nor am I a super cleaner but when I go away I do take a bottle of Flash with me - just in case - won't help you now but maybe tomorrow or next time. I agree with other posters though, you should complain it's not acceptable.